HP LH4r HP Netserver LH 3/3r User Guide - Page 106

Chapter 13 Service and Support Automated Fax HP's automated fax system contains full product data sheets, price guides, and a subset of the HP NetServer support information. In the U.S., call (800) 333-1917 from a push button tone phone to request that an index of available documents be sent to your fax machine. Call again to select the documents that you want transmitted. Outside the U.S. and Canada, call (208) 344-4809 from your fax machine. Use the handset and touch-tone keyboard on your fax machine to request an index of available documents. After you have made your choice, you are instructed to press START on your fax machine and hang up the handset. The telephone connection is maintained and used to send the fax to your machine. Call again from your fax machine to select the documents that you want transmitted to you. If you are using a fax modem instead of a fax machine, this process works only if your fax software provides a START command. Proactive Notification for HP NetServer Products HP Proactive Notification is a web-based information service that provides timely technical support information on HP NetServer products via email. As a new user of HP Proactive Notification, you will be asked to complete a simple web-based questionnaire that profiles your specific support needs. This free service then searches HP NetServer information and, based on your profile, proactively provides you with the important information that you need to effectively manage your network. The types of technical information that will be emailed to you include: • Software driver notifications, such as BIOS updates, patches, and NOSspecific drivers • HP NetServer Navigator CD-ROM Release History • HP Proactive Notification articles • Frequently Asked Questions (FAQ) documents • Accessory information You can sign up HP for Proactive Notification by visiting the following World Wide Web URL: http://proact.hp.com:8088/NetServer 98