HP LH4r HP Netserver LH 3/3r User Guide - Page 137

The warranty is valid as long as the NetServer remains in the country

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Chapter 15 Warranty and Software License Q: Where can I find warranty documentation? A: The NetServer is packaged with warranty and service information that details the warranty terms and conditions. The warranty and service information is the legal warranty document and contains information on your warranty coverage type and length. Q: What can I do to optimize the reliability of my system and the integrity of my data? A: For maximum system reliability and data integrity, here are some recommendations: a. Ensure that all NetServer covers, panels, and board retainers are in place to provide proper airflow whether the system is free-standing, rack-mounted, or being shipped; b. Establish and practice back-up procedures for your data and programs to minimize any disruptions to your business in case of a hardware failure; and c. Use current driver and software revision levels to optimize your server environment. Q: Is the warranty still valid if I ship my NetServer to another location within my company? A: The warranty is valid as long as the NetServer remains in the country where you purchased it. When shipping or transporting an NetServer, use proper care in packaging and securing the unit. Any damages will be your responsibility that you will have to address with your transportation carrier. Q: If I sell my NetServer during the warranty period, is the warranty transferable to the new owner? A: No, the warranty only applies to the original owner. Q: How do I obtain technical support? A: During the warranty period, telephone technical support is available to assist with setup, configuration, startup, and troubleshooting of your hardware product. For a listing of support telephone numbers and other support services, see Appendix D, "Service and Support" in this User Guide. 129

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Chapter 15
Warranty and Software License
129
Q: Where can I find warranty documentation?
A:
The NetServer is packaged with warranty and service information that
details the warranty terms and conditions. The warranty and service
information is the legal warranty document and contains information on
your warranty coverage type and length.
Q:
What can I do to optimize the reliability of my system and the integrity of
my data?
A:
For maximum system reliability and data integrity, here are some
recommendations:
a.
Ensure that all NetServer covers, panels, and board retainers are in
place to provide proper airflow whether the system is free-standing,
rack-mounted, or being shipped;
b.
Establish and practice back-up procedures for your data and programs
to minimize any disruptions to your business in case of a hardware
failure; and
c.
Use current driver and software revision levels to optimize your server
environment.
Q:
Is the warranty still valid if I ship my NetServer to another location within
my company?
A:
The warranty is valid as long as the NetServer remains in the country
where you purchased it. When shipping or transporting an NetServer, use
proper care in packaging and securing the unit. Any damages will be your
responsibility that you will have to address with your transportation
carrier.
Q:
If I sell my NetServer during the warranty period, is the warranty
transferable to the new owner?
A:
No, the warranty only applies to the original owner.
Q: How do I obtain technical support?
A:
During the warranty period, telephone technical support is available to
assist with setup, configuration, startup, and troubleshooting of your
hardware product. For a listing of support telephone numbers and other
support services, see Appendix D, "Service and Support" in this User
Guide.