HP LH4r HP Netserver LH 3/3r User Guide - Page 94
Common Installation Problems
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Chapter 12 Troubleshooting For problems with HP TopTools, refer to the HP NetServer Management Reference Guide on the HP Web Site at http://www.hp.com/go/netserver Common Installation Problems The following sections contain general procedures to help you locate installation problems. If you need assistance, it is recommended that you contact your reseller first. If you need to get assistance from Hewlett-Packard, refer to Appendix D for information on service and support. CAUTION The NetServer must have its covers in place for proper cooling. When you replace a hot-swappable item (or open the NetServer while it is operating for any other reason) do not run it for more than 2 minutes with the covers off. The processor has its own fan and fan baffle, and the processor must not run for more than 1 minute without the fan baffle in place. Failure to observe these precautions may result in thermal damage to the NetServer. WARNING Before removing the cover, always disconnect the power cord and unplug telephone cables. Disconnect telephone cables to avoid exposure to shock hazard from telephone ringing voltages. Disconnect the power cord to avoid exposure to high energy levels that may cause burns when parts are shortcircuited by metal objects such as tools or jewelry. Troubleshooting Sequence To troubleshoot an installation problem, do the following: • First make sure that the system is configured properly. Most system problems are the result of incorrect system and SCSI subsystem configurations. ◊ The HP NetServer is shipped with the hot-swap drive unconfigured. Do ONE of the following: • ◊ Run HP NetRAID Assistant to configure one or more RAID logical drives. Select "Execute" on the Configure Disk Array 86