HP LH4r HP Netserver LXr Pro8 User Guide - Page 107
Automated Fax, Telephone Support
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Chapter 12 Service and Support Automated Fax HP's automated fax system contains full product data sheets, price guides, and a subset of the HP NetServer support information. In the U.S., call (800) 333-1917 from a push button tone phone to request that an index of available documents be sent to your fax machine. Call again to select the documents that you want transmitted. Outside the U.S. and Canada, call (208) 344-4809 from your fax machine. Use the handset and touch-tone keyboard on your fax machine to request an index of available documents. After you have made your choice, you are instructed to press START on your fax machine and hang up the handset. The telephone connection is maintained and used to send the fax to your machine. Call again from your fax machine to select the documents that you want transmitted to you. If you are using a fax modem instead of a fax machine, this process works only if your fax software provides a START command. Telephone Support During the warranty period, telephone technical support is available to assist you with setup, configuration, startup, and troubleshooting of your HP hardware product. Telephone support is generally available from the manufacturers and resellers of the various non-HP hardware and software components. Refer to the product documentation or your reseller for additional information. Assistance with additional functions such as system design, operating system upgrades, or performance optimization--and assistance with other technical areas, such as cabling, non-HP hardware, or multiple operating system environments--is available from Hewlett-Packard, resellers, or consultants at additional charge. For example, HP offers LAN Support Service, or Comprehensive Network Support Service with a 7-day, 24-hour option for network operating systems and multi-vendor hardware. Contact your local HP office for details. 99