HP LaserJet 1005 HP LaserJet 1005 series printer - User Guide - Page 46

Printer software problems, Problem, Solution - series windows 7

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Printer software problems Printer software problems Problem Solution A printer driver for the HP LaserJet ● 1005 Series Printer is not visible in the Printer folder. ● ● Reinstall the printer software. In the Windows system tray, click Start, select Programs, select HP LaserJet 1005 Series Printer, and click Uninstall. Unplug the power cord from the printer. Install the printer software from the CD-ROM. Plug the power cord back into the printer. Note Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and select Close or Disable. Try plugging the printer cable into a different port on the PC. If you are trying to print to a shared printer, in the Windows system tray, click Start, select Settings, and click Printers. Double-click the Add Printer icon. Follow the instructions in the Add Printer Wizard. See Installing shared printers for more information. An error message was displayed during the software installation ● Reinstall the printer software. In the Windows system tray, click Start, select Programs, select HP LaserJet 1005 Series Printer, and click Uninstall. Unplug the power cord from the printer. Install the printer software from the CD-ROM. Plug the power cord back into the printer. Note Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and select Close or Disable. ● Check the amount of free space on the drive where you are installing the printer software. If necessary, free up as much space as you can, and reinstall the printer software. ● If necessary, run the Disk Defragmenter, and reinstall the printer software. The printer is in Ready mode, but nothing prints ● Reinstall the printer software. In the Windows system tray, click Start, select Programs, select HP LaserJet 1005 Series Printer, and click Uninstall. Unplug the power cord from the printer. Install the printer software from the CD-ROM. Plug the power cord back into the printer. Note Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and select Close or Disable. ● Print an engine test page. 44 Chapter 6 Troubleshooting the printer ENWW

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44
Chapter 6 Troubleshooting the printer
ENWW
Printer software problems
Printer software problems
Problem
Solution
A printer driver for the HP LaserJet
1005 Series Printer is not visible in the
Printer
folder.
●
Reinstall the printer software. In the Windows system tray, click
Start
, select
Programs
, select
HP LaserJet 1005 Series
Printer
, and click
Uninstall
. Unplug the power cord from the
printer. Install the printer software from the CD-ROM. Plug the
power cord back into the printer.
Note
Close any applications that are running. To close an application
that has an icon in the system tray, right-click the icon, and
select
Close
or
Disable
.
●
Try plugging the printer cable into a different port on the PC.
●
If you are trying to print to a shared printer, in the Windows
system tray, click
Start
, select
Settings
, and click
Printers
.
Double-click the
Add Printer
icon. Follow the instructions in the
Add Printer Wizard. See
Installing shared printers
for more
information.
An error message was displayed
during the software installation
●
Reinstall the printer software. In the Windows system tray, click
Start
, select
Programs
, select
HP LaserJet 1005 Series
Printer
, and click
Uninstall
. Unplug the power cord from the
printer. Install the printer software from the CD-ROM. Plug the
power cord back into the printer.
Note
Close any applications that are running. To close an application
that has an icon in the system tray, right-click the icon, and
select
Close
or
Disable
.
●
Check the amount of free space on the drive where you are
installing the printer software. If necessary, free up as much
space as you can, and reinstall the printer software.
●
If necessary, run the Disk Defragmenter, and reinstall the printer
software.
The printer is in Ready mode, but
nothing prints
●
Reinstall the printer software. In the Windows system tray, click
Start
, select
Programs
, select
HP LaserJet 1005 Series
Printer
, and click
Uninstall
. Unplug the power cord from the
printer. Install the printer software from the CD-ROM. Plug the
power cord back into the printer.
Note
Close any applications that are running. To close an application
that has an icon in the system tray, right-click the icon, and
select
Close
or
Disable
.
●
Print an engine test page.