Remove the control panel
...........................................................
25
Front door
...............................................................................................
27
Remove the front door
................................................................
27
Main assemblies
.....................................................................................................
29
ITB assembly
............................................................................................
29
Remove the ITB assembly
............................................................
29
Fuser delivery assembly
............................................................................
38
Remove the fuser delivery assembly
.............................................
39
Formatter PCA (base model)
......................................................................
43
Remove the formatter PCA (base model)
.......................................
43
Formatter and wireless PCA (plus model)
.....................................................
44
Remove the formatter and wireless PCA (plus model)
.....................
44
Engine controller assembly
........................................................................
46
Remove the engine controller assembly
........................................
46
Low-voltage power supply assembly
...........................................................
49
Remove the low-voltage power supply assembly
............................
49
2
Solve problems
...............................................................................................................
53
Solve problems checklist
.........................................................................................................
54
Step 1: Make sure that the product is set up correctly
..................................................
54
Step 2: Check the cabling or wireless connection (network models only)
........................
54
Step 3: Check to see if any control-panel lights are lit
..................................................
54
Step 4: Check the paper
..........................................................................................
54
Step 5: Check the software
.......................................................................................
55
Step 6: Test print functionality
...................................................................................
55
Step 7: Check the supplies
.......................................................................................
55
Step 8: Try sending a print job from a computer
.........................................................
55
Troubleshooting process
..........................................................................................................
56
Determine the problem source
...................................................................................
56
Power subsystem
.....................................................................................................
57
Power-on checks
......................................................................................
57
Tools for troubleshooting
.........................................................................................................
58
Component diagnostics
............................................................................................
58
Engine diagnostics
...................................................................................
58
Engine test page
......................................................................................
58
Diagrams
...............................................................................................................
59
Plug/jack locations
...................................................................................
59
Locations of connectors
.............................................................................
60
Locations of major components
..................................................................
61
General timing chart
.................................................................................
63
General circuit diagram
............................................................................
64
Internal print-quality test pages
..................................................................................
65
Print quality troubleshooting page
..............................................................
65
vi
ENWW