HP Media Center m1000 HP Media Center Desktop PCs - Software Guide - Page 153

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Problem My DVD won't play. Solution You can put data files on a DVD to store them or transfer them to another PC. However, data files on a DVD do not play in a DVD player. Rerecord your files to a file format that can be read by some DVD players. Codec errors are occurring when I play certain files. Codec is an abbreviation for compressor-decompressor. A codec is software or hardware used to compress and decompress digital media. If you get a codec error when playing an audio file, open the file in Windows Media Player. If you have configured Windows Media Player to automatically download codecs and the correct codec is available, then your file should play. You must be connected to the Internet to download the codec file. My music files don't appear in the Media Library. Make sure you use Windows Media Player to add your music files to the Media Library. Check that the Windows Media Player setting for Access rights of other applications is not set to No access. It must be set to Read only or Full access for your music files to appear. Refer to Windows Media Player Help for more information. n If you need more information about using or troubleshooting Media Center, refer to the Media Center Help files or the Help and Support files in the Start menu. Send/Don't Send error messages keep appearing. If you get an error message with Send and Don't Send options, close the dialog box by clicking Send or Don't Send. Continue with your tasks. For best performance, HP recommends that you restart your PC at a convenient time. To restart the PC: Click Start on the taskbar, click Turn Off Computer, and then click Restart. I can't enter four-digit channels into my remote control (DISH Network). If you have connected your TV signal source through a set-top box that uses four-digit channel selection - for example, a DISH Network (EchoStar Satellite Corporation) DP301 receiver - you may need to change your TV signal settings. To do this: Open Media Center and select Settings, TV, and then select Set up TV signal. Follow the onscreen instructions until you get to the Choose Number of Digits screen. Choose Four digits. Then in the How Do You Change Channels screen, be sure to select the option Yes, I have to press ENTER or OK. Complete the setup wizard. Troubleshooting 149

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Troubleshooting
149
My DVD won’t play.
You can put data files on a DVD to store them or transfer them to another
PC. However, data files on a DVD do not play in a DVD player. Rerecord
your files to a file format that can be read by some DVD players.
Codec errors are
occurring when I
play certain files.
Codec
is an abbreviation for compressor-decompressor. A codec is
software or hardware used to compress and decompress digital media.
If you get a codec error when playing an audio file, open the file in
Windows Media Player. If you have configured Windows Media Player
to automatically download codecs and the correct codec is available,
then your file should play. You must be connected to the Internet to
download the codec file.
My music files
don’t appear in the
Media Library.
Make sure you use Windows Media Player to add your music files to the
Media Library.
Check that the Windows Media Player setting for Access rights of other
applications is not set to
No access
. It must be set to
Read only
or
Full
access
for your music files to appear. Refer to Windows Media Player
Help for more information.
Send/Don’t Send
error messages keep
appearing.
If you get an error message with Send and Don’t Send options, close the
dialog box by clicking Send or Don’t Send. Continue with your tasks. For
best performance, HP recommends that you restart your PC at a
convenient time. To restart the PC: Click
Start
on the taskbar, click
Turn
Off Computer
, and then click
Restart
.
I can’t enter four-digit
channels into my
remote control
(DISH Network).
If you have connected your TV signal source through a set-top box that
uses four-digit channel selection — for example, a DISH Network
(EchoStar Satellite Corporation) DP301 receiver — you may need to
change your TV signal settings. To do this:
Open Media Center and select
Settings
,
TV
, and then select
Set up
TV signal
. Follow the onscreen instructions until you get to the Choose
Number of Digits screen. Choose
Four digits
. Then in the How Do You
Change Channels screen, be sure to select the option
Yes, I have to
press ENTER or OK
. Complete the setup wizard.
Problem
Solution
n
I
f you need
more information
about using or
troubleshooting
Media Center, refer
to the Media Center
Help files or
the Help and
Support files in
the Start menu.