HP Officejet 300 HP OfficeJet Model 330 and Model 350 - (English) User Guide - Page 181

CAUTION About the warranty: Hewlett-Packard guarantees the HP OfficeJet against defects in materials and workmanship for one year. During the warranty period, HP will, at its option, either repair or replace defective products. For further details about the warranty and its exclusions and limitations, refer to the "Warranty Information" in chapter 7. If repair is needed during the warranty period, the HP Customer Support representative will explain the various repair options available. In most cases, you should receive a replacement HP OfficeJet within 24 hours of your call. To avoid printing problems and ink spillage, please remove the print cartridge before repackaging and shipping the HP OfficeJet. Whom to call if you're in the United States: U.S. Customer Resources Organization Local Support Telephone Number (800) 243-9816 Press 1 HP Audio Tips (24-hour automated support service) (800) 333-1917 Press 3 HP FIRST Fax (24-hour automated support service) (800) 333-1917 HP Download Service (208) 344-1691 (real time access over modem) Support Provided Help in locating nearest HP authorized dealer Pre-recorded help messages for common questions and information on other HP customer resources Detailed product support information on common software applications and troubleshooting tips (all sent by facsimile) Electronic download of HP product information, troubleshooting hints and updated HP printer driver information Hours of Operation 24 hours per day 7 days per week 24 hours per day 7 days per week 24 hours per day 7 days per week 24 hours per day 7 days per week