HP Officejet 300 HP OfficeJet Model 330 and Model 350 - (English) User Guide - Page 191
the HP OfficeJet. - replace pen close cover
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This message: Open cover Clear fax jam Open cover Load pen Out of ink Replace pen Has this meaning: The document you loaded for faxing was either loaded improperly or jammed while being scanned. No print cartridge is loaded in the HP OfficeJet. The print cartridge in the HP OfficeJet is out of ink. If you have the Backup Reception feature turned on in the menu (On is the factory setting), your incoming faxes will be stored in memory until you replace the print cartridge. You can continue to print from your PC for a while, but your print quality may suffer and, eventually, you will get blank pages. And requires this action: If the document is not jammed, remove it and reload it. If the document is jammed, open the top of the front panel (pull the top ledge toward you) and remove the document. (See the illustration for the previous message.) Close the front panel by pressing it down firmly until it snaps into place. Reload the document. Load a print cartridge using the instructions in "Changing the Print Cartridge" later in this chapter. Note: If you get this message after recently installing a print cartridge, try removing it and reloading it. Make sure you have removed both pieces of tape from the print cartridge and there is no excessive adhesive left on the side of the cartridge. Also, make sure you have pushed the print cartridge fully forward in the carriage. Replace the print cartridge as soon as possible using the instructions in "Changing the Print Cartridge" later in this chapter. If the memory fills to capacity before you replace the print cartridge, the HP OfficeJet won't be able to receive faxes and the "Fax reception disabled" message will be displayed, alternately, with this message. Note: If you get this message after recently installing a print cartridge, try removing it and reloading it. Make sure that you have removed both pieces of tape from the print cartridge. And make sure you have pushed the print cartridge fully forward in the carriage.