HP Pavilion xt100 HP Pavilion Notebook PC - ze4100 and xt100 Series (KA, KB) - - Page 96
Troubleshooting Your Computer
View all HP Pavilion xt100 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 96 highlights
Troubleshooting and Maintenance Troubleshooting Your Computer Troubleshooting Your Computer This section contains solutions to a many types of problems you might have with your computer. Try the solutions one at a time, in the order in which they are presented. Here are some other sources of information for troubleshooting: • Open the HP Web-based troubleshooting tool: click Start, All Programs, HP Instant Support. Search or browse the troubleshooting database for the information related to your problem. • Click Start, Help and Support, Fixing a Problem, and use the Windows troubleshooters. • See the Microsoft Windows manual shipped with the computer. • See the HP Notes in the online HP Library for updated information. • Find technical tips and software updates for the computer at the HP Business Support Web site (www.hp.com/go/bizsupport). • Test your computer by running the e-Diagtools test program. See "Testing the Hardware" on page 115. • Contact your dealer or Hewlett-Packard-see "To contact HP for support or service" on page 126. Please have your computer with you when you call. Audio Problems If no sound is audible • If your model has a volume control, press the back end of it several times. • Click the speaker icon on the taskbar (if present), and make sure that Mute is not checked and the Volume Control slider is not set to the bottom. Or, if your model has an audio mute button, press it so the indicator light goes off. • When you are operating your computer in MS-DOS mode (for example, when running MS-DOS games), you may find that the sound does not operate properly. Use Windows applications for full use of sound capabilities. 96 Reference Guide