HP Photosmart D7300 User Guide - Page 44

Print a self test report, Ink delivery system information

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1 Gently wipe only the copper-colored contacts 6. Place the ink cartridge back into the empty slot and press down on the gray latch until it clicks into place. 7. Repeat if necessary for the other ink cartridges. 8. Close the top cover. Caution The ink supply may become pressurized. Inserting a foreign object into the ink supply could result in ink being expelled and coming in contact with persons or property. Print a self test report If you are experiencing problems with printing, print a self test report. This two-page report -labelled the Extended Self Test Diagnostic Page-can help you diagnose printing problems and can provide valuable information if you need to call HP Support. You can also use this report to check on the approximate percentage of ink remaining in the ink cartridges. 1. Touch Settings. 2. Touch Tools, then scroll to Print test page. 3. Touch Print test page. The HP Photosmart printer prints a two-page self test report that contains the following information: ● Product information: Includes the model number, serial number, and other product information. ● Revision information: Includes the firmware version number and indicates whether or not you have an HP two-sided printing accessory (duplexer) installed. ● Ink delivery system information: Displays the approximate ink level of each installed ink cartridge, the status of each ink cartridge, the date each cartridge was installed, and the expiration date for each cartridge. ● Print head assembly information: Contains information that may be used for diagnostic purposes if you need to call HP Support. ● Print head parameters: Contains information that may be used for diagnostic purposes if you need to call HP Support. ● Print quality pattern: Displays six color blocks, representing each of the six installed cartridges. When streaks appear through the color blocks, or there are missing color blocks, clean the print head using the procedure described in Care and maintenance. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in Aligning the printer. If the color blocks continue to show print quality problems after cleaning and aligning, contact HP support. ● History log: Contains information that may be used for diagnostic purposes if you need to call HP Support. HP Photosmart D7300 series User Guide 41

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1
Gently wipe only the copper-colored contacts
6.
Place the ink cartridge back into the empty slot and press down on the gray latch
until it clicks into place.
7.
Repeat if necessary for the other ink cartridges.
8.
Close the top cover.
Caution
The ink supply may become pressurized. Inserting a foreign object into
the ink supply could result in ink being expelled and coming in contact with
persons or property.
Print a self test report
If you are experiencing problems with printing, print a self test report. This two-page report
—labelled the Extended Self Test Diagnostic Page—can help you diagnose printing
problems and can provide valuable information if you need to call HP Support. You can
also use this report to check on the approximate percentage of ink remaining in the ink
cartridges.
1.
Touch
Settings
.
2.
Touch
Tools
, then scroll to Print test page.
3.
Touch
Print test page
.
The HP Photosmart printer prints a two-page self test report that contains the following
information:
●
Product information
: Includes the model number, serial number, and other product
information.
●
Revision information
: Includes the firmware version number and indicates whether
or not you have an HP two-sided printing accessory (duplexer) installed.
●
Ink delivery system information
: Displays the approximate ink level of each
installed ink cartridge, the status of each ink cartridge, the date each cartridge was
installed, and the expiration date for each cartridge.
●
Print head assembly information
: Contains information that may be used for
diagnostic purposes if you need to call HP Support.
●
Print head parameters
: Contains information that may be used for diagnostic
purposes if you need to call HP Support.
●
Print quality pattern
: Displays six color blocks, representing each of the six
installed cartridges. When streaks appear through the color blocks, or there are
missing color blocks, clean the print head using the procedure described in
Care
and maintenance
. If the color blocks still show print quality problems after cleaning
the print head, align the printer using the procedure described in
Aligning the
printer
. If the color blocks continue to show print quality problems after cleaning and
aligning, contact HP support.
●
History log
: Contains information that may be used for diagnostic purposes if you
need to call HP Support.
HP Photosmart D7300 series User Guide
41