HP Scanjet 5000 User Guide - Page 34

Setup, Optional installation services

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4 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs. HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy-tobuy, easy-to-use support packages that help you make the most of your server investments. Some of the Care Pack services are: ● Hardware support ◦ 6-Hour Call-to-Repair ◦ 4-Hour 24x7 Foundation Care ◦ 4-Hour Same Business Day ● Software support ◦ Bare Metal ● Windows 7 Professional 64-bit ● Red Hat Enterprise Linux Workstation 6.x ● Red Hat Enterprise Linux Workstation 7.0 ◦ Hypervisor ● VMWare ESXi 5.5 ● Citrix XenServer 6.5 ● Red Hat KVM ● Integrated hardware and software support ◦ Critical Service ◦ Proactive 24 ◦ Support Plus ◦ Support Plus 24 ● Startup and implementation services for both hardware and software For more information on HP Care Pack Services, go to the HP website http://www.hp.com/services/carepack. 26 Chapter 4 Setup

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4
Setup
Optional installation services
Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate
both hardware and software support into a single package. A number of service level options are available to
meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy-to-
buy, easy-to-use support packages that help you make the most of your server investments. Some of the
Care Pack services are:
●
Hardware support
◦
6-Hour Call-to-Repair
◦
4-Hour 24x7 Foundation Care
◦
4-Hour Same Business Day
●
Software support
◦
Bare Metal
●
Windows 7 Professional 64-bit
●
Red Hat Enterprise Linux Workstation 6.x
●
Red Hat Enterprise Linux Workstation 7.0
◦
Hypervisor
●
VMWare ESXi 5.5
●
Citrix XenServer 6.5
●
Red Hat KVM
●
Integrated hardware and software support
◦
Critical Service
◦
Proactive 24
◦
Support Plus
◦
Support Plus 24
●
Startup and implementation services for both hardware and software
For more information on HP Care Pack Services, go to the HP website
services/carepack
.
26
Chapter 4
Setup