HP Server tc3100 hp server tc3100 operation and maintenance guide (English, v1 - Page 4

Diagnostics, Error Messages, Troubleshooting, Using the Primary or Secondary PCI Bus

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Contents Upgrading the Firmware ...32 Reinstalling the NOS ...32 Accessory Boards ...32 Tested PCI Boards ...32 Remote Control Card...32 Guidelines...32 IRQ Settings ...32 Boot Priority ...33 Using the Primary or Secondary PCI Bus 33 Installing a Disk Array Controller Board 33 Installing an Accessory Board ...33 Removing an Accessory Board ...36 Racking the Server ...36 Connecting Peripheral Devices ...36 Monitor, Keyboard, and Mouse ...36 Uninterruptible Power Supply (UPS 37 Configuring the HP Server tc3100 ...37 HP Server Navigator CD-ROM ...37 Contents of the HP Server Navigator CD-ROM 37 Obtaining HP Server Navigator Release History 38 Accessing the HP Server Navigator CD-ROM 38 Viewing the Readme File...38 BIOS Setup Utility ...39 Accessing the Setup Utility ...39 Menu Bar ...39 Using the Setup Screens...40 Changing the System Date and Time 40 Setting the HP Server's Boot Passwords 41 Remote Console Feature...42 Enabling the Remote Console Feature 42 About the Remote Console Feature 43 SCSI Configuration Utility ...44 4 Diagnostics ...45 Power-On Self Test (POST) ...45 No Error Messages Displayed...46 POST Error Messages ...46 Clearing the CMOS Configuration ...47 HP Management Solutions ...48 HP Server DiagTools ...49 HP TopTools ...50 5 Error Messages ...53 Power-On Self Test (POST) Error Codes 53 Beep Codes ...62 6 Troubleshooting ...63 Troubleshooting Tools ...64 Troubleshooting ...64 BIOS/Reset/Update/Recovery...66 Clearing the BIOS Configuration...67 Password Problems...68 iv

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Contents
iv
Upgrading the Firmware
.....................................................................................................................
32
Reinstalling the NOS
..........................................................................................................................
32
Accessory Boards
...................................................................................................................................
32
Tested PCI Boards
.............................................................................................................................
32
Remote Control Card
..........................................................................................................................
32
Guidelines
...........................................................................................................................................
32
IRQ Settings
.......................................................................................................................................
32
Boot Priority
........................................................................................................................................
33
Using the Primary or Secondary PCI Bus
..........................................................................................
33
Installing a Disk Array Controller Board
.............................................................................................
33
Installing an Accessory Board
............................................................................................................
33
Removing an Accessory Board
..........................................................................................................
36
Racking the Server
.................................................................................................................................
36
Connecting Peripheral Devices
..............................................................................................................
36
Monitor, Keyboard, and Mouse
..........................................................................................................
36
Uninterruptible Power Supply (UPS)
..................................................................................................
37
Configuring the HP Server tc3100
..........................................................................................................
37
HP Server Navigator CD-ROM
...............................................................................................................
37
Contents of the HP Server Navigator CD-ROM
.................................................................................
37
Obtaining HP Server Navigator Release History
...............................................................................
38
Accessing the HP Server Navigator CD-ROM
...................................................................................
38
Viewing the Readme File
....................................................................................................................
38
BIOS Setup Utility
...................................................................................................................................
39
Accessing the Setup Utility
.................................................................................................................
39
Menu Bar
............................................................................................................................................
39
Using the Setup Screens
....................................................................................................................
40
Changing the System Date and Time
................................................................................................
40
Setting the HP Server's Boot Passwords
...........................................................................................
41
Remote Console Feature
........................................................................................................................
42
Enabling the Remote Console Feature
..............................................................................................
42
About the Remote Console Feature
...................................................................................................
43
SCSI Configuration Utility
.......................................................................................................................
44
4
Diagnostics
...........................................................................................................................................
45
Power-On Self Test (POST)
...................................................................................................................
45
No Error Messages Displayed
............................................................................................................
46
POST Error Messages
.......................................................................................................................
46
Clearing the CMOS Configuration
..........................................................................................................
47
HP Management Solutions
.....................................................................................................................
48
HP Server DiagTools
..............................................................................................................................
49
HP TopTools
...........................................................................................................................................
50
5
Error Messages
....................................................................................................................................
53
Power-On Self Test (POST) Error Codes
...............................................................................................
53
Beep Codes
............................................................................................................................................
62
6
Troubleshooting
...................................................................................................................................
63
Troubleshooting Tools
...
.........................................................................................................................
64
Troubleshooting
..............
......................................................................................................................
64
BIOS/Reset/Update/Recovery
................................................................................................................
6
6
Clearing the BIOS Configuration
.
.............................................................................................................
6
7
Password Problems
...........
....................................................................................................................
6
8