HP Server tc3100 hp server tc3100 operation and maintenance guide (English, v1 - Page 60

Pressing F2 will automatically run the HP Serial BIOS Utility and, Plug & Play ISA initialization

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Chapter 5 Error Messages Code 0020 0021 0022 0030 0040 0050 Description ISA initialization problem (This does not apply to tc3100) PCI Configuration conflict Plug & Play ISA initialization problem (This does not apply to tc3100) Processor Speed selection problem (This does not apply to tc3100) PC Serial Number initialization problem Processor Cooling/Heating problem Problem/Solution The ROM on the accessory board is bad or the board has a conflict with a system board reserved resource (address, DMA, or IRQ). To correct this: 1. Change the resources used by the ISA accessory boards. 2. Try to disable (free) resources used by system board devices. 3. If the problem persists, the accessory board may be defective. Contact the accessory board vendor. A configuration problem has occurred with a PCI device. The PCI device or accessory board doesn't match PC setup settings or has conflicts with PC resources (reserved memory space, IRQ or DMA channels). To correct this: 1. Clear the PCI configuration with the CMOS status switch. Refer to Chapter 6, "Troubleshooting." 2. If necessary, use the Setup Utility to manually configure the PCI devices. 3. Check for any further PC resource, which can be used. Use Setup Utility to disable any unused function, such as I/O ports or IDE controllers. 4. Start the Operating System and let it update the PCI configuration. The Plug & Plug ISA accessory board has reported an initialization problem. The ROM on the accessory board is bad or the Plug & Play BIOS cannot solve a conflict issue with a system board reserved resource. To correct this: 1. Clear the Plug & Play configuration with the CMOS status switch. Refer to Chapter 6, "Troubleshooting." 2. Try to disable (free) resources used by system board devices. 3. Run the Plug & Play utility supported by your Operating System. 4. If the problem persists, the accessory board may be defective. Contact the accessory board vendor. POST has detected the processor speed selected with system board switches does not match the processor's speed. Refer to Chapter 6, "Troubleshooting," for the correct switch setting. POST has detected the PC Serial Number has been lost or has not been initialized. Pressing F2 will automatically run the HP Serial (BIOS) Utility and allow you to enter the Serial Number. POST has detected a cooling fan problem. The processor cooling fan needs to be connected. 54

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Chapter 5
Error Messages
54
Code
Description
Problem/Solution
0020
ISA initialization problem
(This does not apply to tc3100)
The ROM on the accessory board is bad or the board has a conflict
with a system board reserved resource (address, DMA, or IRQ).
To correct this:
1.
Change the resources used by the ISA accessory boards.
2.
Try to disable (free) resources used by system board devices.
3.
If the problem persists, the accessory board may be defective.
Contact the accessory board vendor.
0021
PCI Configuration conflict
A configuration problem has occurred with a PCI device. The PCI
device or accessory board doesn’t match PC setup settings or has
conflicts with PC resources (reserved memory space, IRQ or DMA
channels).
To correct this:
1.
Clear the PCI configuration with the CMOS status switch. Refer
to Chapter 6, "Troubleshooting."
2.
If necessary, use the Setup Utility to manually configure the PCI
devices.
3.
Check for any further PC resource, which can be used. Use
Setup Utility to disable any unused function, such as I/O ports or
IDE controllers.
4.
Start the Operating System and let it update the PCI
configuration.
0022
Plug & Play ISA initialization
problem
(This does not apply to tc3100)
The Plug & Plug ISA accessory board has reported an initialization
problem. The ROM on the accessory board is bad or the Plug & Play
BIOS cannot solve a conflict issue with a system board reserved
resource.
To correct this:
1.
Clear the Plug & Play configuration with the CMOS status
switch. Refer to Chapter 6, "Troubleshooting."
2.
Try to disable (free) resources used by system board devices.
3.
Run the Plug & Play utility supported by your Operating
System.
4.
If the problem persists, the accessory board may be defective.
Contact the accessory board vendor.
0030
Processor Speed selection
problem
(This does not apply to tc3100)
POST has detected the processor speed selected with system board
switches does not match the processor's speed.
Refer to Chapter 6, "Troubleshooting," for the correct switch setting.
0040
PC Serial Number initialization
problem
POST has detected the PC Serial Number has been lost or has not
been initialized.
Pressing F2 will automatically run the HP Serial (BIOS) Utility and
allow you to enter the Serial Number.
0050
Processor Cooling/Heating
problem
POST has detected a cooling fan problem.
The processor cooling fan needs to be connected.