HP Server tc3100 hp server tc3100 operation and maintenance guide (English, v1 - Page 61

Restart your HP Server., Integrated HP NetRAID

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Chapter 5 Error Messages Code 0076 0100 0101 0102 0103 0105 0106 Description Integrated HP NetRAID processor is not responding. (This does not apply to tc3100) Keyboard error during POST Keyboard error Keyboard controller error Keyboard is not connected Mouse boot error Mouse is not responding Problem/Solution This problem will prevent the operation of the Integrated HP NetRAID, if it is enabled. The problem may also prevent operation of some PCI slots. 1. Flash the Integrated HP NetRAID firmware and reboot the system. 2. If the error persists, your I/O board may need to be replaced. Contact your service representative. A key on the keyboard has been pressed during POST of the HP Server. To correct this: 1. Ensure nothing is placed on the keyboard and no key is accidentally pressed down. 2. Reboot the server. 3. If the error persists, your keyboard may need to be replaced. Contact your service representative. The keyboard has reported an error during its self-test. To correct this: 1. Restart your HP Server. 2. If the error persists, your keyboard may need to be replaced. Contact your service representative. POST has detected a general failure in the integrated keyboard controller. To verify this error: 1. Restart your HP Server. 2. If the error persists, your system board may need to be replaced. Contact your service representative. POST has detected the keyboard is not connected. To correct this: 1. Verify the keyboard connector is firmly connected. 2. Reboot the server. 3. If the problem persists, your keyboard cable may be damaged or your keyboard may need to be replaced. Contact your service representative. The system board has detected a mouse error during POST. To correct this: 1. Clean the mouse and its moving ball as described in the User's Guide. 2. If the problem persists, your mouse may need to be replaced. Contact your service representative. The system board has detected the mouse is not responding. To correct this: 1. If the mouse has just been removed, press Esc to automatically validate the change. 2. Otherwise, verify the mouse connector is firmly connected. 3. If the problem persists, your mouse may need to be replaced. Contact your service representative. 55

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Chapter 5
Error Messages
55
Code
Description
Problem/Solution
0076
Integrated HP NetRAID
processor is not responding.
(This does not apply to tc3100)
This problem will prevent the operation of the Integrated HP
NetRAID, if it is enabled. The problem may also prevent operation of
some PCI slots.
1.
Flash the Integrated HP NetRAID firmware and reboot the
system.
2.
If the error persists, your I/O board may need to be replaced.
Contact your service representative.
0100
Keyboard error during POST
A key on the keyboard has been pressed during POST of the HP
Server.
To correct this:
1.
Ensure nothing is placed on the keyboard and no key is
accidentally pressed down.
2. Reboot the server.
3.
If the error persists, your keyboard may need to be replaced.
Contact your service representative.
0101
Keyboard error
The keyboard has reported an error during its self-test.
To correct this:
1. Restart your HP Server.
2.
If the error persists, your keyboard may need to be replaced.
Contact your service representative.
0102
Keyboard controller error
POST has detected a general failure in the integrated keyboard
controller.
To verify this error:
1. Restart your HP Server.
2.
If the error persists, your system board may need to be replaced.
Contact your service representative.
0103
Keyboard is not connected
POST has detected the keyboard is not connected.
To correct this:
1.
Verify the keyboard connector is firmly connected.
2. Reboot the server.
3.
If the problem persists, your keyboard cable may be damaged or
your keyboard may need to be replaced. Contact your service
representative.
0105
Mouse boot error
The system board has detected a mouse error during POST.
To correct this:
1.
Clean the mouse and its moving ball as described in the User's
Guide.
2.
If the problem persists, your mouse may need to be replaced.
Contact your service representative.
0106
Mouse is not responding
The system board has detected the mouse is not responding.
To correct this:
1.
If the mouse has just been removed, press Esc to automatically
validate the change.
2.
Otherwise, verify the mouse connector is firmly connected.
3.
If the problem persists, your mouse may need to be replaced.
Contact your service representative.