HP Sprout Pro G2 User Guide 1 - Page 5

6 Computer Setup (BIOS), TPM, and HP Sure Start 29 Using Computer Setup ...29 Starting Computer Setup ...29 Navigating and selecting in Computer Setup 29 Restoring factory settings in Computer Setup 29 Updating the BIOS ...30 Determining the BIOS version 30 Downloading a BIOS update 31 Changing the boot order using the f9 prompt 31 TPM BIOS settings (select products only) ...32 Using HP Sure Start (select products only) ...32 7 Using HP PC Hardware Diagnostics (UEFI) ...33 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 33 8 Backing up, restoring, and recovering ...35 Creating recovery media and backups ...35 Creating HP Recovery media (select products only 35 Using Windows tools ...36 Restore and recovery ...37 Recovering using HP Recovery Manager 37 What you need to know before you get started 37 Using the HP Recovery partition (select products only 38 Using HP Recovery media to recover 38 Changing the computer boot order 39 Removing the HP Recovery partition (select products only 40 9 Troubleshooting ...41 Wireless connection problems ...41 Cannot connect to a WLAN ...41 Cannot connect to a preferred network 41 Current network security codes are unavailable 42 Cannot connect to the wireless router 42 Network status icon is not displayed 42 Power problems ...43 Sprout will not turn on or start ...43 Hard drive error ...43 Sprout is not responding ...43 Sprout shuts down unexpectedly ...44 Display problems ...44 v