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HP Sprout Pro G2 User Guide 1 - Page 60

HP PC Hardware Diagnostics UEFI, HP Touch Mat, identifying

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Index A accessibility 52 administrator password 19 airplane mode key 8 antivirus software 26 audio (headphone) jack, identifying 5 audio-out (headphone)/audio-in (microphone) jack 5 Automatic DriveLock disabling 23 enabling 22 Automatic Drivelock 22 Automatic DriveLock password entering 23 B backups 35 battery user-replaceable 12 BIOS determining version 30 downloading an update 31 updating 30 Bluetooth device 8, 10 Bluetooth label 7 boot order changing 39 bottom 7 buttons power 6 projector/touch mat 3 C caring for your Sprout 16 cleaning your Sprout 16 components front 2 rear 4 Computer Setup BIOS administrator password 20 navigating and selecting 29 restoring factory settings 29 connecting to a WLAN 9 connector, power 4 corporate WLAN connection 9 critical battery level 12 D depth camera light, identifying 4 Depth camera, identifying 3 desk lamp sensor, identifying 3 desk lamp, identifying 3 Disk Cleanup software 15 Disk Defragmenter software 15 drive light 5 drive media 12 DriveLock description 23 disabling 25 enabling 24 DriveLock master password changing 25 DriveLock password changing 25 entering 25 setting 24 E electrical ratings 48 electrostatic discharge 49 F fingerprint reader 28 fingerprints, registering 26 firewall software 26 G GPS 10 H HDMI port, identifying 4 Hibernation exiting 12 initiating 12 High-resolution camera light, identifying 3 High-resolution camera, identifying 4 home button/light, identifying 2 HP 3D DriveGuard 15 HP Client Security 27 HP Mobile Connect 10 HP PC Hardware Diagnostics (UEFI) using 33 HP Recovery Manager correcting boot problems 39 starting 38 HP Recovery media creating 35 recovery 38 HP Recovery partition recovery 38 removing 40 HP Touch Mat connecting 6 HP Touch Mat, identifying 3 HP Touchpoint Manager 27 I input power 48 J jacks audio-out (headphone)/audio-in (microphone) 5 K keyboard button, identifying 2 L labels Bluetooth 7 regulatory 7 serial number 7 wireless certification 7 WLAN 7 legacy support, USB 29 lights drive 5 power 2 power supply 4 54 Index

Section	Page
Getting to know your Sprout	7
Finding hardware and software information	7
Locating hardware	7
Locating software	7
Front	8
Sprout Illuminator	9
Rear	10
Connecting the HP Touch Mat	12
Labels	13
Identifying the labels	13
Network connections	14
Connecting to a wireless network	14
Using the wireless controls	14
Wireless button	14
Operating system controls	14
Connecting to a WLAN	15
Using HP Mobile Broadband (select products only)	15
Using HP Mobile Connect Pro (select products only)	16
Using GPS (select products only)	16
Using Bluetooth wireless devices (select products only)	16
Connecting Bluetooth devices	16
Connecting to a wired network	16
Connecting to a local area network (LAN) (select products only)	17
Managing power	18
User-replaceable battery notices	18
Using power-saving states	18
Initiating and exiting Sleep	18
Enabling and exiting user-initiated Hibernation (select products only)	18
Using the power meter and power settings	19
Setting password protection on wakeup	19
Shutting down (turning off) Sprout	20
Maintaining your Sprout	21
Improving performance	21
Using Disk Defragmenter	21
Using Disk Cleanup	21
Using HP 3D DriveGuard (select products only)	21
Identifying HP 3D DriveGuard status	22
Updating programs and drivers	22
Cleaning your Sprout	22
Cleaning procedures	22
Cleaning the display	23
Cleaning the sides or cover	23
Cleaning the touch mat	23
Cleaning the keyboard or mouse	23
Security	24
Protecting the computer	24
Using passwords	24
Setting passwords in Windows	25
Setting passwords in Computer Setup	26
Managing a BIOS administrator password	26
Entering a BIOS administrator password	28
Using DriveLock Security Options	28
Selecting Automatic DriveLock (select products only)	28
Enabling Automatic DriveLock	28
Disabling Automatic DriveLock	29
Entering an Automatic DriveLock password	29
Selecting manual DriveLock	29
Setting a DriveLock master password	30
Enabling DriveLock and setting a DriveLock user password	30
Disabling DriveLock	31
Entering a DriveLock password	31
Changing a DriveLock password	31
Using Windows Hello (select products only)	32
Using antivirus software	32
Using firewall software	32
Installing software updates	33
Using HP Client Security (select products only)	33
Using HP Touchpoint Manager (select products only)	33
Using an optional security cable (select products only)	33
Using a fingerprint reader (select products only)	34
Locating the fingerprint reader	34
Computer Setup (BIOS), TPM, and HP Sure Start	35
Using Computer Setup	35
Starting Computer Setup	35
Navigating and selecting in Computer Setup	35
Restoring factory settings in Computer Setup	35
Updating the BIOS	36
Determining the BIOS version	36
Downloading a BIOS update	37
Changing the boot order using the f9 prompt	37
TPM BIOS settings (select products only)	38
Using HP Sure Start (select products only)	38
Using HP PC Hardware Diagnostics (UEFI)	39
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	39
Backing up, restoring, and recovering	41
Creating recovery media and backups	41
Creating HP Recovery media (select products only)	41
Using Windows tools	42
Restore and recovery	43
Recovering using HP Recovery Manager	43
What you need to know before you get started	43
Using the HP Recovery partition (select products only)	44
Using HP Recovery media to recover	44
Changing the computer boot order	45
Removing the HP Recovery partition (select products only)	46
Troubleshooting	47
Wireless connection problems	47
Cannot connect to a WLAN	47
Cannot connect to a preferred network	47
Current network security codes are unavailable	48
Cannot connect to the wireless router	48
Network status icon is not displayed	48
Power problems	49
Sprout will not turn on or start	49
Hard drive error	49
Sprout is not responding	49
Sprout shuts down unexpectedly	50
Display problems	50
The display is blank	50
Images on the screen are too large or too small, or the images are fuzzy	50
Keyboard and mouse problems	50
Touch mat problems	51
Projection remains when the touch mat is removed.	51
Projection does not come back when the touch mat is connected again.	52
The touch mat is not registering touches.	52
Audio problems	53
No sound is produced through external speakers (purchased separately)	53
Software problems	53
Specifications	54
Input power	54
Operating specifications	54
Electrostatic Discharge	55
More HP resources	56
Accessibility	58
Supported assistive technologies	58
Contacting support	58
Scanning safety information	59

Match case Limit results 1 per page

Index

accessibility

administrator password

airplane mode key

antivirus software

audio (headphone) jack, identifying

audio-out (headphone)/audio-in

(microphone) jack

Automatic DriveLock

disabling

enabling

Automatic Drivelock

Automatic DriveLock password

entering

backups

battery

user-replaceable

BIOS

determining version

downloading an update

updating

Bluetooth device

8, 10

Bluetooth label

boot order

changing

bottom

buttons

power

projector/touch mat

caring for your Sprout

cleaning your Sprout

components

front

rear

Computer Setup

BIOS administrator password

navigating and selecting

restoring factory settings

connecting to a WLAN

connector, power

corporate WLAN connection

critical battery level

depth camera light, identifying

Depth camera, identifying

desk lamp sensor, identifying

desk lamp, identifying

Disk Cleanup software

Disk Defragmenter software

drive light

drive media

DriveLock

description

disabling

enabling

DriveLock master password

changing

DriveLock password

changing

entering

setting

electrical ratings

electrostatic discharge

ﬁngerprint

reader

ﬁngerprints,

registering

ﬁrewall

software

GPS

HDMI port, identifying

Hibernation

exiting

initiating

High-resolution camera light,

identifying

High-resolution camera,

identifying

home button/light, identifying

HP 3D DriveGuard

HP Client Security

HP Mobile Connect

HP PC Hardware Diagnostics (UEFI)

using

HP Recovery Manager

correcting boot problems

starting

HP Recovery media

creating

recovery

HP Recovery partition

recovery

removing

HP Touch Mat

connecting

HP Touch Mat, identifying

HP Touchpoint Manager

input power

jacks

audio-out (headphone)/audio-in

(microphone)

keyboard button, identifying

labels

Bluetooth

regulatory

serial number

wireless

certiﬁcation

WLAN

legacy support, USB

lights

drive

power

power supply

Index