HP Z6100 HP Designjet Z6100 Printer Series - User's Guide - Page 171

The output is completely blank, The output contains only a partial print - designjet firmware update

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Troubleshoot images 6. In the HP-GL/2 driver for the HP Designjet Z6100, click the Color tab, and select Printer Emulation from the list of color management options. Then select the HP Designjet 5500 from the list of emulated printers. 7. In the HP-GL/2 driver for the HP Designjet 5500, click the Options tab, and then select Manual Color > Color Control > Match Screen. Also click the Paper Size tab, and then select Paper Type. Print the same HP-GL/2 file The situation describes how to produce an HP-GL/2 file (also known as a PLT file) with the HP-GL/2 driver installed for one printer that you intend to send to another printer. 1. Verify that both printers have the most recent firmware version. See Update the printer firmware on page 141. 2. Make sure that Color Calibration is turned on. At the front panel of the HP Designjet Z6100, select the icon, then Printer configuration > Color calibration > On. 3. Load the printers with the same type of paper. 4. Verify that the Paper Type setting on the front panel corresponds to the paper you have loaded. 5. If you have an HP-GL/2 file for an HP Designjet 5500 and you want to print it on an HP Designjet Z6100, use the Embedded Web Server or the front panel. ● Through the Embedded Web Server: leave the color options set to Default. ● On the front panel: select the icon, and then select Printing preferences > Color options > Emulate printer > HP Designjet 5500 Series. For other HP Designjet printers, set both printers to match the screen colors (sRGB, if that is available), as when printing with separate HP-GL/2 drivers. The output is completely blank If the front-panel graphic language setting is Automatic (the default), try the other settings: PostScript for a PostScript file, HP-GL/2 for an HP-GL/2 file, and so on. Then send the file again. When you have finished this particular print, remember to reset the graphic language to Automatic. The output contains only a partial print ● If you pressed Cancel before the printer received all the data, you ended the data transmission and will have to print the page again. ● The I/O timeout setting might be too short. This setting determines how long the printer waits for the computer to send more data, before deciding that the job is finished. On the front panel, increase the I/O timeout setting to a longer period and then send the print again by selecting the and then selecting Connectivity menu > Advanced > Select I/O timeout. icon, ● A communications problem between your computer and the printer might exist. Check your USB or network cable. ● Verify that your software settings are correct for your current page size (for example, long-axis prints). ● If you are using network software, make sure that it has not timed out. The output is completely blank 159

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6
.
In the HP-GL/2 driver for the HP Designjet Z6100, click the
Color
tab, and select
Printer
Emulation
from the list of color management options. Then select the HP Designjet 5500 from the
list of emulated printers.
7
.
In the HP-GL/2 driver for the HP Designjet 5500, click the
Options
tab, and then select
Manual
Color
>
Color Control
>
Match Screen
. Also click the
Paper Size
tab, and then select
Paper
Type
.
Print the same HP-GL/2 file
The situation describes how to produce an HP-GL/2 file (also known as a PLT file) with the HP-GL/2 driver
installed for one printer that you intend to send to another printer.
1
.
Verify that both printers have the most recent firmware version. See
Update the printer firmware
on page
141
.
2
.
Make sure that Color Calibration is turned on. At the front panel of the HP Designjet Z6100, select
the
icon, then
Printer configuration
>
Color calibration
>
On
.
3
.
Load the printers with the same type of paper.
4
.
Verify that the Paper Type setting on the front panel corresponds to the paper you have loaded.
5
.
If you have an HP-GL/2 file for an HP Designjet 5500 and you want to print it on an HP Designjet
Z6100, use the Embedded Web Server or the front panel.
●
Through the Embedded Web Server: leave the color options set to
Default
.
●
On the front panel: select the
icon, and then select
Printing preferences
>
Color
options
>
Emulate printer
>
HP Designjet 5500 Series
.
For other HP Designjet printers, set both printers to match the screen colors (sRGB, if that is available),
as when printing with separate HP-GL/2 drivers.
The output is completely blank
If the front-panel graphic language setting is
Automatic
(the default), try the other settings:
PostScript
for a PostScript file,
HP-GL/2
for an HP-GL/2 file, and so on. Then send the file again.
When you have finished this particular print, remember to reset the graphic language to
Automatic
.
The output contains only a partial print
●
If you pressed
Cancel
before the printer received all the data, you ended the data transmission and
will have to print the page again.
●
The
I/O timeout
setting might be too short. This setting determines how long the printer waits for
the computer to send more data, before deciding that the job is finished. On the front panel, increase
the
I/O timeout
setting to a longer period and then send the print again by selecting the
icon,
and then selecting
Connectivity menu
>
Advanced
>
Select I/O timeout
.
●
A communications problem between your computer and the printer might exist. Check your USB or
network cable.
●
Verify that your software settings are correct for your current page size (for example, long-axis prints).
●
If you are using network software, make sure that it has not timed out.
The output is completely blank
159
Troubleshoot images