HP bc1000 Setup & Installation Guide

HP bc1000 - Blade PC Manual

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  • HP bc1000 | Setup & Installation Guide - Page 1
    Installation Guide HP Blade PC bc1000 in an HP Consolidated Client Infrastructure Solution Document Part Number: 355079-002 July 2004 This guide provides step-by-step instructions for installation, and reference information for operation, troubleshooting, and future upgrades for the HP Consolidated
  • HP bc1000 | Setup & Installation Guide - Page 2
    indicates that failure to follow directions could result in damage to equipment or loss of information. Setup and Installation Guide HP Blade PC bc1000 in an HP Consolidated Client Infrastructure Solution Second Edition (July 2004) First Edition (February 2004) Document Part Number: 355079-002
  • HP bc1000 | Setup & Installation Guide - Page 3
    Symbols in Text 1-3 Related Documents 1-4 Getting Help 1-4 Technical Support 1-4 HP Website 1-4 2 HP CCI Solution Technology Hardware Features 2-1 ProLiant BL e-Class Blade Enclosure Features 2-2 Blade PC Features 2-5 Software Deployment and Management Features 2-8 Diagnostic Features 2-10
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    C-GbE Interconnect Switch Connectors 4-13 Optional RJ-45 Patch Panel 4-14 Cabling the Enclosure 4-15 Installing a Blade PC 4-18 Powering Up the HP CCI Solution 4-22 Powering Down the HP CCI Solution 4-22 Powering Down a Blade PC 4-22 Powering Down the Enclosure 4-23 Removing a Blade PC 4-24
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    A-7 Laser Information A-7 Battery Replacement Notice A-8 B Electrostatic Discharge Preventing Electrostatic Damage B-1 Grounding Methods B-1 C POST Error Messages D Troubleshooting When the Enclosure Does Not Start D-3 Enclosure Diagnostic Steps D-5 Setup and Installation Guide www.hp.com v
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    LEDs E-7 Blade PC and Diagnostic Adapter LEDs E-8 Switches E-10 Front Panel E-10 Rear Panel E-11 CMOS E-11 F Specifications Blade Enclosure F-2 Blade PC F-3 Hot-Plug Power Supply F-4 G Blade PC Battery Blade PC Battery Replacement G-1 Index vi www.hp.com Setup and Installation Guide
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    1 About This Guide This guide provides step-by-step instructions for installation, and reference information for operation, troubleshooting, and future upgrades for the HP Consolidated Client Infrastructure (CCI) solution. ✎ The cross-references in this guide are linked to the referenced section.
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    serviceable parts. Do not open for any reason. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. This symbol on an RJ-45 receptacle indicates a network cords to completely disconnect power from the system. 1-2 www.hp.com Setup and Installation Guide
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    or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling. Rack Stability WARNING: To reduce the risk of personal injury or damage to to explain a concept or complete a task. Setup and Installation Guide www.hp.com 1-3
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    Integration Module for Altiris User Guide ■ Servers Troubleshooting Guide ■ Product Service Card ■ HP ProLiant BL e-Class C-GbE Interconnect Switch User Guide ■ White paper: HP ProLiant BL e-Class System Overview and Planning ■ QuickSpecs Getting Help If you have a problem and have exhausted the
  • HP bc1000 | Setup & Installation Guide - Page 11
    electronics for managing up to 20 single-processor Blade PCs. ProLiant BL e-Class blade enclosure with Blade PCs (20) The enclosure and Blade PC features described in the following sections are standard on HP CCI solutions, unless otherwise specified. Setup and Installation Guide www.hp.com 2-1
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    fits into blade enclosure ■ Low wattage for maximum power efficiency ■ Compatibility with common core switches ■ Network fault tolerance: Two integrated switch modules, switch A and switch B, provide redundant paths to the network ports on the blade PCs 2-2 www.hp.com Setup and Installation Guide
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    : Two integrated switch modules, switch A and switch B, provide redundant paths to the network ports on the blade PCs ProLiant BL e-Class Integrated Administrator ProLiant BL e-Class Integrated Administrator features include: ■ Local and remote access to enclosure and Blade PC information ■ Secure
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    health information is displayed locally through a full set of system LEDs, including: ■ Internal fan health LEDs ■ External health LEDs ❏ Fan health LED ❏ Enclosure health LED ❏ Blade PC LEDs ❏ Power supply LEDs ❏ Integrated Administrator health LED 2-4 www.hp.com Setup and Installation Guide
  • HP bc1000 | Setup & Installation Guide - Page 15
    HP CCI Solution Technology Blade PC Features The Blade PC is simple to install, deploy, and service. A Blade PC that requires out-of-the-rack upgrades, service, or maintenance can be easily replaced by another Blade PC. The following figure shows a Blade PC. Blade PC A Blade PC supports processor
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    (UID) button/LED ■ Blade PC health LED ■ Blade PC network activity LEDs ■ Hard drive activity LED ■ Power button/LED ■ Diagnostic support through the Computer Setup (F10) Utility, the Integrated Management Log (IML), and HP Systems Insight Manager 2-6 www.hp.com Setup and Installation Guide
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    The Blade PC supports support system, video, and CPU BIOS requirements ■ ROMPaq utility used to upgrade the system ROM ■ Hardware boot block protection ■ Remote ROM flash support ■ Bootable USB diskette drive support ■ Bootable USB CD-ROM drive (limited support) Setup and Installation Guide www.hp
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    deployment console which provides intuitive drag-and-drop events, such as scripts and images, to deploy the operating systems and applications on any combination of Blade PCs installed in the enclosures ❏ Simultaneous deployment of multiple Blade PCs 2-8 www.hp.com Setup and Installation Guide
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    CD that ships with the enclosure, or visit the HP website: www.hp.com ■ HP Systems Insight Manager HP Systems Insight Manager provides in-depth fault, inventory, and configuration management of HP server platforms (including hundreds of Blade PCs) from a single console. ■ Diagnostics Utility
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    enables you to upgrade the firmware (BIOS) from a remote location. ■ ProLiant BL e-Class C-GbE Interconnect Switch The interconnect switch concentrates the forty 10/100 Ethernet Blade PC network connections into four RJ-45 Gigabit Ethernet uplink connectors. Each uplink can communicate with all 40
  • HP bc1000 | Setup & Installation Guide - Page 21
    Class System Overview and Planning white paper on the Documentation CD and at the HP website: www.hp.com Rack Warnings and Cautions Before installing your rack, observe the following warnings are attached to the rack for single-rack installation. Setup and Installation Guide www.hp.com 3-1
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    down the ramp from the pallet; always handle the rack from both sides. Å WARNING: When installing the enclosure in a Telco rack, be sure that the rack frame is adequately secured to the top and bottom of improper cooling that can lead to thermal damage. 3-2 www.hp.com Setup and Installation Guide
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    blade enclosure, carefully review the following warnings and cautions: Å WARNING: To reduce the risk of personal injury or damage to equipment, heed all warnings and cautions throughout the installation instructions or perform service on specific parts of the HP CCI solution as instructed in the
  • HP bc1000 | Setup & Installation Guide - Page 24
    rear of the enclosure. Ä CAUTION: When servicing non-hot-plug components, you must power down the Blade PCs and/or the enclosure and Blade PCs. However, it may be necessary to leave the Blade PCs powered up when performing other operations, such as hot-plug replacement or troubleshooting. Ä CAUTION
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    . Blade PCs have a PXE-enabled NIC (the first NIC only) and support bootable USB CD-ROM and USB diskette drives (attached via the diagnostic adapter). Shipping Contents IMPORTANT: All of the rack-mounting hardware necessary for installing the ProLiant BL e-Class blade enclosure into an HP
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    rack-mounting hardware (for HP, Compaq branded, and third-party racks) that ships with the ProLiant BL e-Class blade enclosure. Ä CAUTION: Do not ship the blade PCs and enclosure while inside the rack without first installing the e-Class Enclosure Shipping Bracket (part number PH555A). Failure to
  • HP bc1000 | Setup & Installation Guide - Page 27
    Planning the Installation Blade PCs Standard rack-mounting hardware Item 1 2 Not shown Description Rack rails (2, left and right) Bag of screws Enclosure rack template from the front of the rack) Blade PCs ship in packages of one or ten Blade PCs. Setup and Installation Guide www.hp.com 3-7
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    Interconnect Switch The HP CCI solution supports an interconnect switch that slides into the back of the enclosure as shown below. Rear of enclosure with Interconnect switch installed Optional RJ-45 Patch Panel Rear of enclosure with RJ-45 patch panel installed Optional Installation Service You
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    the HP CCI solution ■ Powering down the HP CCI solution ❏ Powering down a Blade PC ❏ Powering down the enclosure ■ Installing a Blade PC ■ Removing a Blade PC ■ Installing additional memory ■ Attaching the diagnostic adapter and optional graphics diagnostic card Setup and Installation Guide www.hp
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    Installing and Cabling the HP CCI Solution Installing the Interconnect Tray Before installing the interconnect tray into the enclosure, you must first Open the handle 2. 3. Slide the hot-plug power supply out of the enclosure 3. Removing a hot-plug power supply 4. Repeat steps 1 through 3 to remove
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    tray ejector levers 7. Insert the interconnect tray into the enclosure 1. 8. Rotate the interconnect tray levers to the locked position 2. Inserting the interconnect tray and engaging the interconnect tray levers (interconnect switch shown) Setup and Installation Guide www.hp.com 4-3
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    Installing and Cabling the HP CCI Solution 9. Install the hot-plug power supplies 1. 10. Close the power supply handles 2. Installing a hot-plug power supply 4-4 www.hp.com Setup and Installation Guide
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    empty rack, you must install the enclosure at the bottom of the rack and work your way up with additional enclosures as needed. IMPORTANT: Match the hole pattern on the rack template with the holes in the rack supports. Measuring with the rack template Setup and Installation Guide www.hp.com 4-5
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    the rack for enclosure installation 6. Remove the rack template from the front of the rack and move to the back of the rack. 7. Identify the back side of the rack template. 8. Repeat steps 2 through 5 for the back of the rack. ✎ Store the rack template for future use. 4-6 www.hp.com Setup and
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    2. 4. Adjust the rack rail to the depth of the rack using the numbers on the rack rail as a guide 3. The depth of a Compaq branded rack (29 inches) is clearly indicated on the rack rails. Unlocking and need to be tightened to ensure proper fit. Setup and Installation Guide www.hp.com 4-7
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    Installing and Cabling the HP CCI Solution 5. Insert the rear of the right rack rail into the rack at the marks you made when measuring with the to identify the left and right rack rails (from the front of the rack). Inserting the rear of the rack rail 4-8 www.hp.com Setup and Installation Guide
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    Installing and Cabling the HP CCI Solution 6. Compress the spring-loaded rack rail toward the rear of the rack 1. 7. Using the marks you made when . Once the right rack rail is properly installed, install the left rack rail using the same procedure. Setup and Installation Guide www.hp.com 4-9
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    HP CCI Solution Installing the Enclosure into the Rack The enclosure ships with two different sizes of thumbscrews: ■ Size 10-32 thumbscrews with white hexagonal washers, which are compatible with Compaq-branded racks and some HP and hexagonal washer 4-10 www.hp.com Setup and Installation Guide
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    the HP CCI Solution 4. Place the hexagonal washer at the back of the hole in the enclosure 1. 5. Insert the screw through the hole in the enclosure. aligning the enclosure with the rails while the other two people support the weight of the enclosure. Ä CAUTION: Do not remove the enclosure from the
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    cabling. External cabling is achieved through the interconnect switch installed in your solution. The procedure for cabling an enclosure consists of the following steps: ■ Identifying the interconnect switch connectors ■ Cabling the blade enclosure 4-12 www.hp.com Setup and Installation Guide
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    Installing and Cabling the HP CCI Solution ProLiant BL e-Class C-GbE Interconnect Switch Connectors The interconnect switch reduces forty 10/100 Ethernet networking connections coming from the Blade PCs to four Gigabit Ethernet uplink RJ-45 connectors. ✎ An Integrated Administrator module is
  • HP bc1000 | Setup & Installation Guide - Page 42
    Cabling the HP CCI Solution Optional RJ-45 Patch Panel The RJ-45 patch panel functions as a fault tolerant Ethernet pass-through for a 1 to 1 mapping between each NIC on each Blade PC to one of the 40 RJ-45 ports on the back of this tray-mounted patch panel. Rear of enclosure with RJ
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    provided with your enclosure). For accessing and configuring the Integrated Administrator over your network, connect the Integrated Administrator to your management network via the management connector. 2. Connect the Blade PC network connectors to your network ❏ For the interconnect switch, be sure
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    and Cabling the HP CCI Solution 4. Bundle network and power cables together and route them to the outer edge of the rack. Cabling the solution with the interconnect switch 4-16 Cabling the solution with the RJ-45 patch panel IMPORTANT: Be sure to route the cables for your enclosure in a manner
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    Installing and Cabling the HP CCI Solution 5. Repeat steps 1 through 4 for each Blade PC enclosure you have installed. Null-Modem Cable If you are 8 7 GND 5 5 DSR 6 4 CD 1 4 DTR 4 1 & 6 TxD 3 2 DB-25 PIN 3 2 5 4 7 20 20 6 & 8 3 Setup and Installation Guide www.hp.com 4-17
  • HP bc1000 | Setup & Installation Guide - Page 46
    bays are populated. Unpopulated bays can lead to improper cooling and thermal damage. 3. Remove the Blade PC blank: a. Press the ejector tabs on the Blade PC blank 1. b. Slide the Blade PC blank out of the bay 2. 4-18 Removing a single-bay Blade PC blank www.hp.com Setup and Installation Guide
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    CCI Solution Removing a five-bay Blade PC blank ✎ Store the Blade PC blank for future use. IMPORTANT: Before installing Blade PCs for the first time, define your hardware configuration and deployment process. See Chapter 5, "Deployment and Management." Setup and Installation Guide www.hp.com 4-19
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    Solution 4. Install the Blade PC: a. Align the Blade PC with the Blade PC bay on the enclosure and slide the blade partially into the enclosure. b. Press the release latch 1 on the blade. c. Pull down the ejector lever 2. Opening the blade eject lever 4-20 www.hp.com Setup and Installation Guide
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    and Cabling the HP CCI Solution Ä CAUTION: The Blade PC is keyed to fit only one way in the bay. If the Blade PC does not slide easily into the bay, be sure that the Blade PC is oriented properly. d. Slide the Blade PC inward until the ejector lever engages the enclosure 1. e. Close the ejector
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    Down the HP CCI Solution You can power down one or more Blade PCs or the entire enclosure. Powering Down a Blade PC To power down a Blade PC: 1. Be sure that the Blade PC is not active. For specific information about Blade PC LEDs, see Appendix E, "LEDs and Switches." 2. If the Blade PC is active
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    shut down of the enclosure and all Blade PCs at the same time, press and hold the enclosure power button for four seconds. Ä CAUTION: Performing an emergency shutdown on the enclosure may result in the loss of any unsaved data on all Blade PCs. Setup and Installation Guide www.hp.com 4-23
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    lever 2. 3. Remove the Blade PC from the enclosure 3. Removing a Blade PC Installing Additional Memory The Blade PCs support the following memory features: ■ Unregistered SODIMM DDR 333 memory For more information, refer to QuickSpecs located on the HP website: www.hp.com ■ 512MB system memory
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    and Cabling the HP CCI Solution To install SODIMMs on a Blade PC: 1. Power down the Blade PC. See the "Powering Down a Blade PC" section in this chapter. 2. Remove the Blade PC from the enclosure. See the "Removing a Blade PC" section in this chapter. 3. Place the Blade PC on a level, nonconductive
  • HP bc1000 | Setup & Installation Guide - Page 54
    and Cabling the HP CCI Solution IMPORTANT: Step 5 applies only when you wish to upgrade SODIMMs. 5. Remove the existing SODIMM: a. Release the latches on each side of the SODIMM slot 1 1. b. Remove the SODIMM from the Blade PC 2. Removing an SODIMM 4-26 www.hp.com Setup and Installation Guide
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    Installing and Cabling the HP CCI Solution 6. Install SODIMM 1: a. Match the notch on the SODIMM with the tab on the SODIMM socket and insert snap into place 2. Installing an SODIMM 7. Repeat step 6 to install a second SODIMM into SODIMM slot 2. Setup and Installation Guide www.hp.com 4-27
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    chapter. 2. Remove the Blade PC. See the "Removing a Blade PC" section in this chapter. 3. Lay the Blade PC down on a flat surface and install the optional graphics diagnostic card into the sockets. Installing the optional graphics diagnostic card 4-28 www.hp.com Setup and Installation Guide
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    the enclosure. See the "Installing a Blade PC" section in this chapter. 5. Insert the diagnostic adapter into the diagnostic connector on the Blade PC 1. 6. Tighten the thumbscrews securing the diagnostic adapter in place 2. Attaching the diagnostic adapter Setup and Installation Guide www.hp.com
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    Installing and Cabling the HP CCI Solution Use the following figure and table to identify connectors on the diagnostic adapter. 6 Description PS/2 Mouse connector USB 1.1 #2 Serial connector PS/2 Keyboard connector USB 1.1 #1 Video connector 4-30 www.hp.com Setup and Installation Guide
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    for deploying software on Blade PCs ❏ Automated deployment using Rapid Deployment Pack ❏ Alternate deployment methods ❏ Diagnostic adapter and optional graphics diagnostic card ■ A description of the configuration software and utilities supported by the HP CCI solution ❏ Supported operating systems
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    to your authorized reseller, the Rapid Deployment CD that ships with your enclosure, or visit the following website: www.hp.com/servers/rdp Alternate Deployment Methods Blade PCs have a PXE-enabled NIC (the first NIC only) and support bootable USB diskette and CD-ROM drives, as well as a keyboard
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    ■ Flash the Blade PC ROM (See the "Flashing the Blade PC ROM" section in this chapter.) ■ View software information during deployment For instructions on how to attach the diagnostic adapter and optional graphics diagnostic card, see Chapter 4, "Installing and Cabling the HP CCI Solution." IMPORTANT
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    optimized drivers. Supported Operating Systems Blade PCs support Microsoft Blade PC configuration information can also be managed remotely using System Software Manager (SSM). For more information, refer to the following website: www.hp.com/go/ssm 5-4 www.hp.com Setup and Installation Guide
  • HP bc1000 | Setup & Installation Guide - Page 63
    CMS (Transmeta Code Morphing Software) revision • Rack name • Enclosure name • Enclosure model About Displays copyright notice. Set Time and Date Allows configuration from a diskette or USB Drive Key. ✎ Support for specific Computer Setup options may vary depending on the hardware
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    is not compatible with the translation mode that was active when the disk was partitioned and formatted, the data on the disk will be inaccessible. ✎ Support for specific Computer Setup options may vary depending on the hardware configuration. 5-6 www
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    BIOS will service all I/O requests with DMA data transfers. When "Disable" is selected, the BIOS will service all disk I/O requests with PIO data transfers. ✎ Support for specific Computer Setup options may vary depending on the hardware configuration. Setup and Installation Guide www.hp.com 5-7
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    in which attached peripheral devices (such as a hard drive, USB device, or network interface card) are checked for a bootable operating system image. Each device on German) for System ID entry. ✎ Support for specific Computer Setup options may vary depending on the hardware configuration. 5-8
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    If MBR Security is enabled and disk accesses are being serviced by the BIOS, write requests to the MBR are rejected MBR Security is enabled and disk accesses are being serviced by the operating system, any MBR change will be is enabled. ✎ Support for specific Computer Setup options may vary
  • HP bc1000 | Setup & Installation Guide - Page 68
    corrupted or infected with a virus. Device Security Enables/disables USB ports. Network Service Boot Enables/disables the computer's ability to boot from an operating system installed on a network server (PXE). ✎ Support for specific Computer Setup options may vary depending on the hardware
  • HP bc1000 | Setup & Installation Guide - Page 69
    prompt (enable/disable). Enabling this feature will display the text "F12 = Network Service Boot" during POST. Disabling this feature prevents the text from being displayed. the system to attempt booting from the network. ✎ Support for specific Computer Setup options may vary depending on the
  • HP bc1000 | Setup & Installation Guide - Page 70
    manager, HIMEM.SYS, does not work properly when USB buffers are at top of memory AND the system has 64 MB or less of RAM. ✎ Support for specific Computer Setup options may vary depending on the hardware configuration. 5-12 www
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    option ROM to allow the unit to boot through the network to a PXE server. This is typically used to download NIC option ROM enabled. ✎ Support for specific Computer Setup options may Blade PC before you can use a monitor with the diagnostic adapter. Setup and Installation Guide www.hp.com 5-13
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    the blade. See the "Powering Down a Blade PC" section in Chapter 4. 3. Remove the Blade PC. See the "Removing a Blade PC" section in Chapter 4. 4. Install the optional graphics diagnostic card on the Blade PC. 5. Install the Blade PC in the enclosure. 5-14 www.hp.com Setup and Installation Guide
  • HP bc1000 | Setup & Installation Guide - Page 73
    of and greater control over HP PC ROM images over the network. It also results in greater hp.com/go/ssm ProLiant BL e-Class Integrated Administrator The ProLiant BL e-Class Integrated Administrator is a centralized management and monitoring system for the ProLiant BL e-Class enclosure and Blade PCs
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    ❏ Operating system console logging ❏ Blade PC and enclosure hardware events ■ Security features ❏ Secure HP Systems Insight Manager integration ❏ HP Systems Insight Manager identifies the Integrated Administrator as a blade "management processor." 5-16 www.hp.com Setup and Installation Guide
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    users ❏ Blade PCs assigned to groups ❏ Two levels of user access to groups For more information, including instructions on flashing the Integrated Administrator ROM, refer to the HP ProLiant BL e-Class Integrated Administrator User Guide on the Documentation CD that ships with your enclosure. Setup
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    Message Blade PC Environment Overheat condition* System Overheating (Zone X) Operating System Automatic operating system shutdown Automatic Operating System Shutdown Initiated Due to Fan Failure Automatic Operating System Shutdown Initiated Due to Overheat Condition Enclosure Environment
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    , All Enclosures, or All Clients to view the list of Blade PCs or enclosures. 2. On the displayed list, click on the appropriate enclosure or client. 3. Click on the Events tab on the newly displayed page. 4. Click on an event for the event details. Setup and Installation Guide www.hp.com 5-19
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    GbE Interconnect Switch Management Tools and Utilities The interconnect switch offers a switch includes a default configuration for immediate operation. Configuration and management is supported on any of the interconnect switch ■ SNMP agent support for interconnect switch management, configuration,
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    ❏ Provides backup and restore capabilities ■ Connector mirroring support for networking diagnostics Monitor network traffic on an interconnect switch connector by mirroring a copy of its data to time-out period on Telnet and console sessions Setup and Installation Guide www.hp.com 5-21
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    Deployment and Management 5-22 www.hp.com Setup and Installation Guide
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    Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio potential of the device as well as additional operating instructions for the user. The rating label on the Guide www.hp.com A-1
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    for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio radio or television technician for help A-2 www.hp.com Setup and Installation Guide
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    Mail Stop 510101 Houston, Texas 77269-2000 ■ 281-514-3333 To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified compliance with FCC Rules and Regulations. Setup and Installation Guide www.hp.com A-3
  • HP bc1000 | Setup & Installation Guide - Page 84
    Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Canada. Mouse Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject - Power Line Flicker ■ EN60950 (IEC950) - Product Safety A-4 www.hp.com Setup and Installation Guide
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    Japanese Notice Regulatory Compliance Notices Korean Notice Class A Equipment Class B Equipment Setup and Installation Guide www.hp.com A-5
  • HP bc1000 | Setup & Installation Guide - Page 86
    exposure to hazardous radiation: • Do not try to open the laser device enclosure. There are no user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures is mandatory for products marketed in the United States. A-6 www.hp.com Setup and Installation Guide
  • HP bc1000 | Setup & Installation Guide - Page 87
    825. Laser Product Label The following label or equivalent is located on the surface of the HP supplied laser device. This label indicates that the product is classified as a CLASS 1 LASER or 10,869 W m-2 sr-1 Circular 0.25 0.45 inches +/- 0.04 inches Setup and Installation Guide www.hp.com A-7
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    incorrectly replaced or mistreated. Replacement is to be done by an authorized service provider using the spare designated for this product. For more information about collection system or return them to HP, your authorized HP partners, or their agents. A-8 www.hp.com Setup and Installation Guide
  • HP bc1000 | Setup & Installation Guide - Page 89
    , be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or To provide proper ground, wear the strap snug against the skin. Setup and Installation Guide www.hp.com B-1
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    , or boot straps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. ■ Use conductive field service tools. ■ Use a portable field service kit with a folding static-dissipating work mat. B-2 www.hp.com Setup and Installation Guide
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    C POST Error Messages Use POST error messages to assist in troubleshooting and performing basic diagnostic functions. The following table lists the numeric codes and text messages specific to Blade PCs. ✎ Attempt the recommended actions in the order in which they are listed. POST Error Messages
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    keyboard with the blade turned off. 2. Use a different keyboard that is known to work properly. 3. Replace the blade. 1. Reconnect the keyboard with the blade turned off. 2. Use a different keyboard that is known to work properly. 3. Replace the blade. C-2 www.hp.com Setup and Installation Guide
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    Drive Protection System if applicable. 2. Apply firmware patch (www.hp.com/support). 3. Back up contents and replace the hard drive. 1. Ensure that the system fans are functioning properly and that the enclosure has adequate ventilation. 2. Check the processor heat sink. 3. Replace the system
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    Computer Setup to update the MBR backup. 1. Run Computer Setup. If data is loaded/will not allow changes, download SP5572.EXE (SNZERO.EXE) from www.hp.com. 2. Run Computer Setup, enter serial number under Security, System ID, then save changes. C-4 www
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    diagnostic steps If the enclosure does not start after you have performed initial troubleshooting procedures, use the tables in this section to identify possible reasons for the problem and possible solutions. ■ When the Blade PC does not start You are provided with initial instructions on what to
  • HP bc1000 | Setup & Installation Guide - Page 96
    Blade PC has passed the POST, you may still encounter errors, such as an inability to load your operating system. You are provided with instructions on what to try and where to go for help when you encounter errors after the Blade PC completes the POST. D-2 www.hp.com Setup and Installation Guide
  • HP bc1000 | Setup & Installation Guide - Page 97
    Troubleshooting When the Enclosure Does Not Start This section provides systematic instructions on what to try and where to go for help for the most common problems encountered during initial startup of the ProLiant BL e-Class enclosure. If you are having specific Blade PC trouble, see the "When the
  • HP bc1000 | Setup & Installation Guide - Page 98
    the enclosure and all Blade PCs. IMPORTANT: If the enclosure does not restart, proceed to "Table D-1: Enclosure Diagnostic Steps" in this appendix. 10. Be sure that connectors and components are seated properly. Refer to the "General Loose Connections" section in the Servers Troubleshooting Guide on
  • HP bc1000 | Setup & Installation Guide - Page 99
    unable to access the local console, contact HP or your authorized service provider for parts and service. If no, see Table D-8. Ä CAUTION: Pressing the enclosure power button while the enclosure is running shuts down the enclosure and all Blade PCs. Setup and Installation Guide www.hp.com D-5
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    Troubleshooting Table D-2: Is the Power cage in the rear of the enclosure. Caution: Pressing the enclosure power button while the enclosure is running shuts down the enclosure and all Blade PCs. Be sure that the pins solid green, return to Table D-1. D-6 www.hp.com Setup and Installation Guide
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    Troubleshooting Table D-3: Is supply fan blades from spinning. At least one power supply fan has failed. Contact HP or your authorized service provider for parts and service. No, Contact HP or your authorized service provider for parts and service. Setup and Installation Guide www.hp.com D-7
  • HP bc1000 | Setup & Installation Guide - Page 102
    Troubleshooting blades from spinning. At least one power supply fan has failed. You no longer have adequate cooling. Contact HP or your authorized service provider for parts and service over-current condition. Contact HP or your authorized service provider for parts and service. Yes. If the fault
  • HP bc1000 | Setup & Installation Guide - Page 103
    button on the fan cage at the rear of the enclosure. Caution: Pressing the enclosure power button while the enclosure is running shuts down the enclosure and all Blade PCs. Yes, it is green. If the enclosure power LED is green, return to Table D-1. Setup and Installation Guide www.hp.com D-9
  • HP bc1000 | Setup & Installation Guide - Page 104
    from the center wall assembly or the enclosure status assembly. Securely attach the enclosure status cable. The enclosure status assembly or the center wall assembly is not functioning properly. Contact HP or your authorized service provider for parts and service. Yes, it is amber. A system
  • HP bc1000 | Setup & Installation Guide - Page 105
    do not solve the problem, contact HP or your authorized service provider for assistance. enclosure is powered up, wait one minute while the Integrated Administrator is booting. If the Integrated Administrator health LED remains off, contact HP or your authorized service provider for parts and service
  • HP bc1000 | Setup & Installation Guide - Page 106
    Solution." Be sure that the Integrated Administrator console connector or the Integrated Administrator management connector is securely seated. Refer to the HP ProLiant BL e-Class Integrated Administrator User Guide for further troubleshooting information. D-12 www.hp.com Setup and Installation
  • HP bc1000 | Setup & Installation Guide - Page 107
    service. Contact HP or your authorized service provider for parts and service. Check your local or remote console for error messages. Go to table D-6. If these steps have not identified the problem, contact HP or your authorized service provider for assistance. Setup and Installation Guide www.hp
  • HP bc1000 | Setup & Installation Guide - Page 108
    the following sections in the Servers Troubleshooting Guide on the Documentation CD that ships with your enclosure: ❏ "Automatic System Recovery-2" ❏ "System Short Circuit" for other continuous rebooting problems 2. Reseat the Blade PC. IMPORTANT: If the Blade PC does not restart, proceed to "Table
  • HP bc1000 | Setup & Installation Guide - Page 109
    the optional graphics diagnostic card on the Blade PC before using a monitor with the diagnostic adapter. If the Blade PC completes POST and attempts to load the operating system, go to the "Problems After Initial Boot" section in this appendix. Setup and Installation Guide www.hp.com D-15
  • HP bc1000 | Setup & Installation Guide - Page 110
    Troubleshooting Blade PC Diagnostic Steps If your Blade PC problem, options available to assist in diagnosis, and possible solutions. Table D-9: Blade PC Diagnostic Steps Question Action Question 1: Is the power LED on the Blade PC when connected to the Blade PC through the diagnostic adapter?
  • HP bc1000 | Setup & Installation Guide - Page 111
    problem lies with the original bay. • If the power LED on the Blade PC does not come on, try placing a different Blade PC in the original bay. If the power LED on the new Blade PC comes on, the old Blade PC may have failed. • Contact HP or your authorized service provider for replacement parts and
  • HP bc1000 | Setup & Installation Guide - Page 112
    power supply has failed. Move the blade to a different bay to see if the blade functions properly. If this corrects the problem, there is a problem with the enclosure backplane. Contact HP or your authorized service provider for replacement parts and service. System board (hot swap circuitry) has
  • HP bc1000 | Setup & Installation Guide - Page 113
    replace the system board. No, it blinks red seven times, once per second, followed by a two second pause. The blade system board has failed. Replace the system board. Yes, it is green. If the health LED on the Blade PC is green, go to Table D-12. Setup and Installation Guide www.hp.com D-19
  • HP bc1000 | Setup & Installation Guide - Page 114
    Troubleshooting Table D12: Is the NIC 1 or NIC 2 LED on the Blade PC Illuminated? Answer Possible Reasons Possible Solutions No. The NIC is not connected to an Connect the NIC to an active network active network connector. connector. Go to table D-13. Yes, it is blinking green. The
  • HP bc1000 | Setup & Installation Guide - Page 115
    your operating system. Use Table D-14 to troubleshoot Blade PC installation problems that occur after the initial boot. Table D-14: Problems After Initial Boot Problem Possible Cause You cannot install the operating system. You cannot access the network. You cannot boot an installed operating
  • HP bc1000 | Setup & Installation Guide - Page 116
    Troubleshooting D-22 www.hp.com Setup and Installation Guide
  • HP bc1000 | Setup & Installation Guide - Page 117
    E LEDs and Switches LEDs The HP CCI solution features LEDs in the following areas: ■ Enclosure front panel LEDs ■ Enclosure rear panel LEDs with interconnect switch ■ Enclosure rear panel LEDs with RJ-45 patch panel ■ Fan health LEDs ■ Blade PC and diagnostic adapter LEDs Enclosure Front Panel
  • HP bc1000 | Setup & Installation Guide - Page 118
    Power supply status ■ Integrated Administrator status Enclosure Rear Panel LEDs with Interconnect Switch ProLiant BL e-Class C-GbE Interconnect Switch LEDs provide the following information: ■ Interconnect switch health ■ Connector speed ■ Link/activity E-2 www.hp.com Setup and Installation Guide
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    the interconnect switch is installed. Rear panel LEDS with interconnect switch Rear Panel LEDs with Interconnect Switch Item LED Enclosure power Off = Amber = No power to enclosure Enclosure shutdown; power available; hibernate Green = Enclosure power on Setup and Installation Guide www.hp
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    switch health critical Off = Switch booting/No power 8 Reserved 9 Link/activity Green = Network link Flashing green = Network activity Yellow = Port disabled Off = No network link : Connector speed Green = Yellow = 1000 100 Off = 10 E-4 www.hp.com Setup and Installation Guide
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    LEDs and Switches Enclosure Rear Panel LEDs with RJ-45 Patch Panel RJ-45 patch panel LEDs provide status information for each NIC of every Blade PC installed in the enclosure. Use the following figure and over-temperature Blinking amber = Current limit Setup and Installation Guide www.hp.com E-5
  • HP bc1000 | Setup & Installation Guide - Page 122
    link No network link Flashing = Network activity 7 Integrated Off = Administrator health Green = Enclosure off, Integrated Administrator health good Enclosure on, Integrated Administrator health good Amber = Integrated Administrator critical E-6 www.hp.com Setup and Installation Guide
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    and Switches Fan Health LEDs Use the following figure and table to determine the location and function of the fan health LEDs. Hot-plug fan health LEDs Hot-Plug Fan Health LEDs Item LED Status 1 Fan 1 2 Fan 2 3 Fan 3 Green = Normal Amber = Failed 4 Fan 4 Setup and Installation Guide
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    Switches Blade PC and Diagnostic Adapter LEDs The Blade PC and diagnostic adapter LEDs have the same orientation and function. Use the following figures and table to determine the location and function of the LEDs. Blade PC LEDs Diagnostic adapter LEDs E-8 www.hp.com Setup and Installation Guide
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    green = Linked and activity on the network 5 Drive activity Off = No drive activity Blinking green = Drive activity 6 Power Off = No AC power to enclosure or Blade PC Amber = Enclosure on and health good Green = Blade PC power turned on Setup and Installation Guide www.hp.com E-9
  • HP bc1000 | Setup & Installation Guide - Page 126
    and Switches Switches Front Panel The HP CCI solution features switches in the following areas: ■ Front panel ■ Rear panel Use the following figure and table to determine the location and function of the switches on the front panel of the enclosure and Blade PC. Enclosure front panel and Blade PC
  • HP bc1000 | Setup & Installation Guide - Page 127
    Integrated Administrator ✎ The enclosure power and UID buttons are recessed. A non-metallic tool, such as a pencil, may be needed to press these buttons. Press the CMOS button (labeled SW50) on the Blade PC's system board for 2 seconds to clear CMOS. Setup and Installation Guide www.hp.com E-11
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    LEDs and Switches E-12 www.hp.com Setup and Installation Guide
  • HP bc1000 | Setup & Installation Guide - Page 129
    F Specifications This appendix provides operating and performance specifications for the following HP CCI solution components: ■ Blade enclosure ■ Blade PC ■ Hot-plug power supply Setup and Installation Guide www.hp.com F-1
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    Blade Enclosure Enclosure Operating and Performance Specifications Dimensions Height 13.34 cm 5.25 in Depth 68.58 cm 27 in Width 48.26 cm 19 in Weight with interconnect tray No Blade PCs 26.76 kg 59 lb 20 Blade PCs for storage is 70 KPa. F-2 www.hp.com Setup and Installation Guide
  • HP bc1000 | Setup & Installation Guide - Page 131
    Blade PC Specifications Blade PC Operating and Performance Specifications Dimensions Height 11.94 cm 4.7 in Depth 39.37 cm 15.5 in Width 2.03 cm 0.8 in 95% is based on a maximum temperature of 45°C. Minimum pressure for storage is 70 KPa. Setup and Installation Guide www.hp.com F-3
  • HP bc1000 | Setup & Installation Guide - Page 132
    .1 V - 0.5 A ~ 38 A 5 Vaux - 0.2 A ~ 8 A Maximum peak power 700 W Ambient temperature range Operating 10° to 35°C 50° to 95°F Non-operating -30° to 60°C -22° to 140°F F-4 www.hp.com Setup and Installation Guide
  • HP bc1000 | Setup & Installation Guide - Page 133
    . No direct sunlight. Storage maximum humidity of 95% is based on a maximum temperature of 45°C. Altitude minimum for storage is 70 KPa. Setup and Installation Guide www.hp.com F-5
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    Specifications F-6 www.hp.com Setup and Installation Guide
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    the Blade PC. See the "Powering Down a Blade PC" section in Chapter 4, "Installing and Cabling the HP CCI Solution." 2. Remove the Blade PC from the enclosure. See the "Removing a Blade PC" section in Chapter 4, "Installing and Cabling the HP CCI Solution." Setup and Installation Guide www.hp.com
  • HP bc1000 | Setup & Installation Guide - Page 136
    battery. Locating and removing the battery on the Blade PC Å WARNING: For proper battery disposal, see the "Battery Replacement Notice" section in Appendix A, "Regulatory Compliance Notices." 5. Install the new battery. Installing the new battery G-2 www.hp.com Setup and Installation Guide
  • HP bc1000 | Setup & Installation Guide - Page 137
    Blade PC Battery 6. Install the Blade PC in the enclosure. See the "Installing a Blade PC" section in Chapter 4, "Installing and Cabling the HP CCI Solution." 7. Power up the Blade PC. See the "Powering Up the HP CCI Solution" section in Chapter 4, "Installing and Cabling the HP CCI Solution." 8.
  • HP bc1000 | Setup & Installation Guide - Page 138
    Blade PC Battery G-4 www.hp.com Setup and Installation Guide
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    F-3 troubleshooting D-14 UID button E-10 buttons Blade PC power E-10 Blade PC UID E-10 enclosure power E-11 enclosure UID E-10, E-11 front panel E-10 Integrated Administrator reset E-11 rear panel E-11 C cables and cabling bundling 4-16 FCC compliance statement A-3 interconnect switch 4-15
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    3-6 specifications F-2 thermal damage caution 3-6 troubleshooting D-5 UID button E-10, E-11 Enclosure Self Recovery (ESR), troubleshooting D-4 environment, requirements 3-1 equipment damage warnings D-1 error messages Blade PC event messages 5-18 Index-2 www.hp.com Setup and Installation Guide
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    Blade PCs 2-5 configuration and management 2-8 diagnostic 2-10 diagnostic connector 2-7 enclosure Blade PC 2-6 hardware features 2-1 hazardous conditions symbols on equipment 1-1 hazardous energy circuits symbol 1-2 help additional sources 1-4 HP website 1-4 installation service 3-8 technical support
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    connectors 4-13 RJ-45 patch panel connectors 4-14 switches E-10 symbols 1-1 IML See Integrated Management Log (IML) installation planning 3-1 installation service 3-8 installing battery G-1 Blade PCs 4-18 diagnostic adapter 4-28 enclosure 4-12 graphics diagnostic card 4-28 hot-plug power supplies
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    button E-10, E-11 power cords, connecting 4-15 power LEDs 2-6, E-3, E-5, E-9 power sources symbol 1-2 powering down Blade PCs 4-22 enclosure 4-23 powering up Blade PCs 4-22 enclosure 4-22 PXE connectivity 4-15, 5-2, 5-13, D-21 R rack stabilization 3-1 Telco, stability of 3-2 ventilation caution
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    support 1-4 Telco racks, stability 3-2 telephone symbol 1-2 temperature Blade PCs F-3 enclosure F-2 hot-plug power supplies F-4 thumbscrews 4-10 troubleshooting after initial boot D-21 Blade PC diagnostic steps D-16 Blade PC health LED D-18 Blade PC NIC LEDs D-20 Blade PC power LED D-17 Blade PC
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    D-1 when the Blade PC does not start D-14 when the enclosure does not start D-3 U unit identification LEDs 2-6 USB support 2-7 utilities Automatic System 1-3 RJ-45 receptacle 1-2 system 3-3 websites HP 1-4 service D-21 weight symbol 1-3 warning 1-3 Setup and Installation Guide www.hp.com Index-7
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    Index Index-8 www.hp.com Setup and Installation Guide
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Setup and Installation Guide
HP Blade PC bc1000 in an HP
Consolidated Client Infrastructure Solution
Document Part Number: 355079-002
July 2004
This guide provides step-by-step instructions for installation, and
reference information for operation, troubleshooting, and future
upgrades for the HP Consolidated Client Infrastructure (CCI)
solution.