HP bc1000 Setup & Installation Guide - Page 99

Enclosure Diagnostic Steps

Page 99 highlights

Troubleshooting Enclosure Diagnostic Steps If your enclosure does not function properly, use Table D-1 to determine appropriate actions based on the symptoms observed. Start with question 1 and work your way through the table in order to narrow down possible causes and identify actions or solutions. According to the answers you give to the questions in Table D-1, you are directed to the appropriate table in the section that immediately follows. That table outlines possible reasons for the problem, options available to assist in diagnosis, and possible solutions. Table D-1: Enclosure Diagnostic Steps Question Answer Question 1: Is the power LED on both power supplies solid green? If yes, continue to Question 2 of this table. If no, see Table D-2. Question 2: Is the fault LED on both power supplies off? If yes, continue to Question 3 of this table. If no, see Table D-3. Question 3: Is the enclosure power LED on the rear panel green? If yes, continue to Question 4 of this table. If no, see Table D-4. Question 4: Is the enclosure health LED on the front of the enclosure on? If yes, continue to Question 5 of this table. If no, see Table D-5. Question 5: Is the local management console displaying information when connected to the enclosure? If yes, use the displayed information for further diagnosis. If no, see table D-6, or continue to Question 6. Question 6: Is the Integrated Administrator health If yes, continue to Question 7 of this table. LED green? If no, see Table D-7. Question 7: Is the fan health LED green? If yes, and you are still unable to access the local console, contact HP or your authorized service provider for parts and service. If no, see Table D-8. Ä CAUTION: Pressing the enclosure power button while the enclosure is running shuts down the enclosure and all Blade PCs. Setup and Installation Guide www.hp.com D-5

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146

Setup and Installation Guide
www.hp.com
D-5
Troubleshooting
Enclosure Diagnostic Steps
If your enclosure does not function properly, use Table D-1 to
determine appropriate actions based on the symptoms observed. Start
with question 1 and work your way through the table in order to
narrow down possible causes and identify actions or solutions.
According to the answers you give to the questions in Table D-1, you
are directed to the appropriate table in the section that immediately
follows. That table outlines possible reasons for the problem, options
available to assist in diagnosis, and possible solutions.
Ä
CAUTION:
Pressing the enclosure power button while the enclosure is
running shuts down the enclosure and all Blade PCs.
Table D-1: Enclosure Diagnostic Steps
Question
Answer
Question 1: Is the power LED on both power
supplies solid green?
If yes, continue to Question 2 of this table.
If no, see Table D-2.
Question 2: Is the fault LED on both power
supplies off?
If yes, continue to Question 3 of this table.
If no, see Table D-3.
Question 3: Is the enclosure power LED on the
rear panel green?
If yes, continue to Question 4 of this table.
If no, see Table D-4.
Question 4: Is the enclosure health LED on the
front of the enclosure on?
If yes, continue to Question 5 of this table.
If no, see Table D-5.
Question 5: Is the local management console
displaying information when connected to the
enclosure?
If yes, use the displayed information for further
diagnosis.
If no, see table D-6, or continue to Question 6.
Question 6: Is the Integrated Administrator health
LED green?
If yes, continue to Question 7 of this table.
If no, see Table D-7.
Question 7: Is the fan health LED green?
If yes, and you are still unable to access the local
console, contact HP or your authorized service
provider for parts and service.
If no, see Table D-8.