HP bc1000 Setup & Installation Guide - Page 101

Table D-3: Is the Fault LED on Both Power Supplies Off

Page 101 highlights

Troubleshooting Table D-3: Is the Fault LED on Both Power Supplies Off? Answer Possible Reasons Possible Solutions No, one or both are amber. The power supply is not connected to AC power or no AC power is available. Be sure that all power cords are connected to the power supplies. Be sure that all power cords are plugged into working, grounded outlets. An over-voltage condition has occurred. Check your power source to be sure that the correct voltage is being delivered. Be sure that the pins on the power supplies are not damaged. Be sure that the power supplies are fully seated in the power supply bays. An over-temperature condition has occurred. Be sure that nothing is preventing the power supply fan blades from spinning. At least one power supply fan has failed. Contact HP or your authorized service provider for parts and service. No, one or both are blinking amber. The power supply has shut off due to an over-current condition. Inspect the power supply and center wall assembly connectors for any signs of damage. Look at all other health LEDs to determine which component may be causing the over-current condition. Contact HP or your authorized service provider for parts and service. Setup and Installation Guide www.hp.com D-7

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Setup and Installation Guide
www.hp.com
D-7
Troubleshooting
Table D-3: Is the Fault LED on Both Power Supplies Off?
Answer
Possible Reasons
Possible Solutions
No, one or both are
amber.
The power supply is not
connected to AC power or no
AC power is available.
Be sure that all power cords are
connected to the power supplies.
Be sure that all power cords are
plugged into working, grounded
outlets.
An over-voltage condition has
occurred.
Check your power source to be sure
that the correct voltage is being
delivered.
Be sure that the pins on the power
supplies are not damaged.
Be sure that the power supplies are
fully seated in the power supply bays.
An over-temperature condition
has occurred.
Be sure that nothing is preventing the
power supply fan blades from
spinning.
At least one power supply fan
has failed.
Contact HP or your authorized service
provider for parts and service.
No, one or both are
blinking amber.
The power supply has shut off
due to an over-current condition.
Inspect the power supply and center
wall assembly connectors for any
signs of damage.
Look at all other health LEDs to
determine which component may be
causing the over-current condition.
Contact HP or your authorized service
provider for parts and service.