HP xp7030 Support Guide - Page 2

Support Information Contacting HP Technical Support HP provides expert advice on using your HP digital projector or solving problems with your digital projector. Support options and availability vary by product, country/region, and language. The HP support process works most effectively if you seek assistance in the following order: Step 1: HP Digital Projector Documentation Use the provided CD to view the on-screen owner's manual. Check the printed setup guide included with the projector. From our experience, a large percentage of customer issues are addressed in the owner's manual. Step 2: HP Technical Support HP Technical Support offers online, instant access to support information, helpful tips, and the latest updates 24 hours a day, seven days a week, at no additional cost to you. This service requires access to the Internet. Visit our Web site at www.hp.com/support. HP Technical Support Web sites By connecting to the Internet, you can obtain a wide variety of information about your digital projector, including product help and user forum. HP Technical Support Email One-to-one email gives direct answers to your questions from an HP service technician. Email support is a great way to ask a question about your specific situation. Include as many details as possible about your issue. Many emails are answered within 1 hour. Step 3: HP Telephone Support HP provides telephone support at no additional cost for as long as you own your projector. (Standard phone company charges do apply.) Telephone support is available in any country where the product is distributed by HP. 2