HP xp7030 Support Guide - Page 3

Before Calling Before calling for help, try the support options 1 and 2 above. If you cannot solve the problem using these resources, call an HP service technician while you are in front of your computer and projector. Please be prepared to provide the following information: • The digital projector's model and serial numbers • The computer's model and operating system • Messages displayed at the time the situation occurred • Answers to these questions: Has this situation happened before? Can you re-create it? When did this happen? Did you add any new hardware or software around the time this situation began? What steps have you taken to solve the problem? Support Phone Number If you need help solving a problem, contact HP telephone support at the number listed on the back of this guide. Visit www.hp.com/support for the latest phone number for your country or region. Obtaining HP Repair If your HP digital projector needs to be repaired, call HP telephone support. A trained HP service technician will diagnose the problem and coordinate the repair process. HP support will direct you to the best solution, whether it is an authorized service provider or an HP facility. Repair covered by the limited warranty is provided at no additional cost during the limited warranty period. After the warranty period, you will be quoted a repair cost. 3