IBM 8478 Hardware Maintenance Manual - Page 26

Downloading, diagnostics, program, Using, diagnostic, diskette

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Important When you finish running the diagnostics and utilities, remove the CD from the CD-ROM drive and turn off the server. You must restore the First Startup Device to the original setting. Use steps 2 through 8 of this procedure to do this. Downloading the diagnostics program Do the following to download the latest image of the IBM Enhanced Diagnostics from the World Wide Web and create a startable Enhanced Diagnostics diskette: 1. Go to the following World Wide Web site: http://www.ibm.com/pc/support/ 2. Download the diagnostics file for your server to a hard disk drive directory (not to a diskette). 3. Go to a DOS prompt and change to the directory where the file was downloaded. 4. Insert a blank high-density diskette in diskette drive A. 5. Type in the following, and then press Enter: filename a: where filename is the name of the file you downloaded from the Web. The downloaded file is self-extracting and will be copied to the diskette. When the copy completes, you have a startable IBM Enhanced Diagnostics diskette. Using the diagnostic diskette Do the following to start the IBM Enhanced Diagnostics using the diagnostics diskette, do the following: 1. Turn off your server and any peripheral devices. 2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive. 3. Turn on all attached devices; then, turn on the server. 4. Follow the instructions on the screen. 5. Place the IBM Enhanced Diagnostics CD in the CD-ROM drive. The diagnostics will load. Follow the instructions on the screen to run the diagnostics. When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen. If the hardware checks out OK but the problem persists during normal server operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package. 16 Hardware Maintenance Manual: xSeries 200

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Important
When
you
finish
running
the
diagnostics
and
utilities,
remove
the
CD
from
the
CD-ROM
drive
and
turn
off
the
server.
You
must
restore
the
First
Startup
Device
to
the
original
setting.
Use
steps
2
through
8
of
this
procedure
to
do
this.
Downloading
the
diagnostics
program
Do
the
following
to
download
the
latest
image
of
the
IBM
Enhanced
Diagnostics
from
the
World
Wide
Web
and
create
a
startable
Enhanced
Diagnostics
diskette:
1.
Go
to
the
following
World
Wide
Web
site:
2.
Download
the
diagnostics
file
for
your
server
to
a
hard
disk
drive
directory
(not
to
a
diskette).
3.
Go
to
a
DOS
prompt
and
change
to
the
directory
where
the
file
was
downloaded.
4.
Insert
a
blank
high-density
diskette
in
diskette
drive
A.
5.
Type
in
the
following,
and
then
press
Enter:
filename
a:
where
filename
is
the
name
of
the
file
you
downloaded
from
the
Web.
The
downloaded
file
is
self-extracting
and
will
be
copied
to
the
diskette.
When
the
copy
completes,
you
have
a
startable
IBM
Enhanced
Diagnostics
diskette.
Using
the
diagnostic
diskette
Do
the
following
to
start
the
IBM
Enhanced
Diagnostics
using
the
diagnostics
diskette,
do
the
following:
1.
Turn
off
your
server
and
any
peripheral
devices.
2.
Insert
the
IBM
Enhanced
Diagnostics
diskette
into
the
diskette
drive.
3.
Turn
on
all
attached
devices;
then,
turn
on
the
server.
4.
Follow
the
instructions
on
the
screen.
5.
Place
the
IBM
Enhanced
Diagnostics
CD
in
the
CD-ROM
drive.
The
diagnostics
will
load.
Follow
the
instructions
on
the
screen
to
run
the
diagnostics.
When
the
tests
have
completed,
you
can
view
the
Test
Log
by
selecting
Utility
from
the
top
of
the
screen.
If
the
hardware
checks
out
OK
but
the
problem
persists
during
normal
server
operations,
a
software
error
might
be
the
cause.
If
you
suspect
a
software
problem,
refer
to
the
information
that
comes
with
the
software
package.
16
Hardware
Maintenance
Manual:
xSeries
200