JVC V685U Instructions - Page 124
Troubleshooting continued, Others
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Others Troubleshooting (continued) Symptom Causes and Countermeasures Authentication by VeriSign appears during installation of Built-in Viewer VeriSign's electronic signature is stored in Built-in Viewer. For computers with a network environment that is connected to the Internet, the authenticity of the Built-in Viewer can be verified via authentication by VeriSign. Multicast images cannot be played back ● Start multicast transmission manually from the [Streaming] page of the camera. ● In the case of multicast reception at Built-in Viewer, check that the multicast address and port number of Built-in Viewer settings coincide with those on the [Streaming] page of the camera. Make use of a network that supports IGMP v2 for multicast transmission. ● Data may be blocked by the Windows firewall. When this occurs, perform the following to allow it to pass through. WindowsɹXP: Double-click [Windows Firewall] under [Start]-[Control Panel], click the [Add Port...] button under the Exception tab, and register the port number to be allowed through the firewall in the Port Number field. Enter an arbitrary character string in the name field. WindowsɹXP: Double-click [Allow a program through Windows Firewall.] under [Start]-[Control Panel]-[Windows Firewall], click the [Add Port...] button under the Exception tab, and register the port number to be allowed through the firewall in the Port Number field. Enter an arbitrary character string in the name field. The frame rate of the displayed image is low ● Check Built-in Viewer settings when a Built-in Viewer is in use. ● Frame rate will be constrained when the network bandwidth is narrow. A white zone appears in Builtin Viewer For some computers, a part of the Internet Explorer graphics may not appear and is left white when the following setting is performed on the Internet Explorer. If [Right-click on the Desktop screen]-[Properties][Settings]-[Advanced]-[Advanced]-[DPI setting] is set to ALarge sizeB or ACustom sizeB, select ANormal size(96DPI)B to resume normal drawing. A warning message appears upon starting up Built-in Viewer Built-in Viewer consists of a software component called ActiveX. The ActiveX is usually installed when Built-in Viewer is used for the first time. However, installation may be rejected depending on the Anti-virus software settings. In this case, change the settings of the Anti-virus software before installing Built-in Viewer. Reference Page ^ A Page 82 A Page 119 A Page 121 A Page 57 A Page 82 A Page 33 ^ ^ 124