Konica Minolta bizhub C654 bizhub C654/C754 Troubleshooting User Guide - Page 51

Network fax error code, Transmission system error code

Page 51 highlights

7.2 Network fax error code 7 7.2 Network fax error code Transmission system error code If the machine encounters a problem while sending or receiving a network fax, an error dialog will appear and error codes will be displayed in Nxx format. Take corrective actions by referring to the table below. Code N00 N01 N03 N04 N06 N10 N11 N12 N13 N14 N15 N16 N17 N18 Type Connection error Description Address error Redial ON or OFF OFF Recipient busy Server LAN connection Recipient ON busy Global error OFF Connec- OFF tion timeout Protocol Connection error Status OFF code error Server con- OFF nection error Connection error Connection error Connection error Connec- OFF tion refused Line dis- ON connected No net- OFF work re- sponse Connection error Mail distri- OFF bution error Recipient resetting Recipient ON connection reset Recipient Recipient ON busy busy LAN connection Connec- OFF tion timeout Network er- Network er- OFF ror ror Corrective Actions • Check to see if the destination is correct. • Check the recipient's state and then resend the fax. • Check the state of the recipient. • Retry sending after a while. • Check the recipient's state and then resend the fax. • Check to see if the destination is correct. • Verify that the cables and cords are securely connected and that there is no network failure. • Check the recipient's state and then resend the fax. • Check the state of the recipient. • Check the network settings for the ma- chine. • Ask the network administrator to ensure that the network is running successfully. Reception refused. Check the state of the recipient. Verify that the cables and cords are securely connected and that there is no network failure. • Check the state of the recipient. • Check the network settings for the ma- chine. • Ask the network administrator to ensure that the network is running successfully. Check the recipient's state and then resend the fax. Check the recipient's state and then resend the fax. Check the recipient's state and then resend the fax. Check the recipient's state and then resend the fax. • Check that the network fax settings are correct. • Verify that the cables and cords are securely connected and that there is no network failure. • Turn the Main Power Switch off and back on and then resend the fax. For details on how to turn the Main Power Switch off or on, refer to [User's Guide: Introduction]. bizhub C754/C654 7-5

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bizhub C754/C654
7-5
7.2
Network fax error code
7
7.2
Network fax error code
Transmission system error code
If the machine encounters a problem while sending or receiving a network fax, an error dialog will appear and
error codes will be displayed in Nxx format. Take corrective actions by referring to the table below.
Code
Type
Descrip-
tion
Redial ON
or OFF
Corrective Actions
N00
Connec-
tion error
Address er-
ror
OFF
Check to see if the destination is cor-
rect.
Check the recipient's state and then re-
send the fax.
N01
Recipient
busy
Recipient
busy
ON
Check the state of the recipient.
Retry sending after a while.
N03
Server
Global error
OFF
Check the recipient's state and then re-
send the fax.
N04
LAN con-
nection
Connec-
tion timeout
OFF
Check to see if the destination is cor-
rect.
Verify that the cables and cords are se-
curely connected and that there is no
network failure.
N06
Protocol
Status
code error
OFF
Check the recipient's state and then re-
send the fax.
N10
Connec-
tion error
Server con-
nection er-
ror
OFF
Check the state of the recipient.
Check the network settings for the ma-
chine.
Ask the network administrator to ensure
that the network is running successfully.
N11
Connec-
tion error
Connec-
tion refused
OFF
Reception refused. Check the state of the
recipient.
N12
Connec-
tion error
Line dis-
connected
ON
Verify that the cables and cords are secure-
ly connected and that there is no network
failure.
N13
Connec-
tion error
No net-
work re-
sponse
OFF
Check the state of the recipient.
Check the network settings for the ma-
chine.
Ask the network administrator to ensure
that the network is running successfully.
N14
Connec-
tion error
Mail distri-
bution error
OFF
Check the recipient's state and then resend
the fax.
N15
Recipient
resetting
Recipient
connection
reset
ON
Check the recipient's state and then resend
the fax.
N16
Recipient
busy
Recipient
busy
ON
Check the recipient's state and then resend
the fax.
N17
LAN con-
nection
Connec-
tion timeout
OFF
Check the recipient's state and then resend
the fax.
N18
Network er-
ror
Network er-
ror
OFF
Check that the network fax settings are
correct.
Verify that the cables and cords are se-
curely connected and that there is no
network failure.
Turn the
Main Power Switch
off and
back on and then resend the fax.
For details on how to turn the
Main Power
Switch
off or on, refer to [User's Guide: In-
troduction].