Konica Minolta bizhub C654 bizhub C654/C754 Troubleshooting User Guide - Page 69

bizhub C754/C654

9-6

9.2

Main messages and remedies

9

[Hole-Punch scrap box is full.

Empty hole-punch scrap.]

(1) The waste box has become

full of punch hole scraps.

(2) The

Punch Scrap Box

is not

loaded.

(1) Dispose of punch hole scrap

stored in the

Punch Scrap Box

.

(2) Load the

Punch Scrap Box

.

[Reset the following number of

originals.]

oo

After removing a paper jam, you

need to restore the original pag-

es ejected from the

ADF

.

Re-load the indicated number of

original pages into the

ADF

.

[An internal has error occurred.

Open and then close the lower

front door to remedy a problem.

If the trouble code appears

again, contact your Service

Representative.]

The machine malfunctioned and

is unable to make copies.

Take the appropriate action ac-

cording to the message dis-

played on the screen.

If the problem is not resolved or

released, inform your service

representative of the malfunction

code displayed on the screen.


Turn the main switch OFF and

ON. If the trouble code appears

again, contact your Service

Representative.]


Please contact your Service

Representative.]

The machine malfunctioned and

is unable to make copies.

Inform your service representa-

tive of the malfunction code dis-

played on the screen.

[Clean the slit scan glass locat-

ed to the far left of the ADF with

a dry cloth. If you continue to

use the device in its current con-

dition, lines may appear on the

printed output.]

The

Slit Scan Glass

is dirty.

Clean the

Slit Scan Glass

using

a dry cloth.

[Now Connecting to the

Firmware server.]

(1) Your service representative is

performing

CS Remote Care

.

(2) Internet ISW is being down-

loaded.

While the message is displayed,

do not turn the

Power

key OFF.

If the

Power

key is turned OFF,

turn the

Main Power Switch

OFF and contact your service

representative.

[The authentication information

entered is invalid due to failed

access attempts. Contact your

Administrator.]

The authentication information

has become invalid since the au-

thentication attempts have failed

the specified number of times.

Contact the administrator of the

machine.

[The job log has reached the

maximum allowed. Contact the

System Administrator.]

The write area of the job log has

reached the maximum allowed.

Obtain job logs via

Web Con-

nection

.

[No Animation Guide available.

Contact your service rep.]

Animation guide data is not in-

stalled.

For details on installing anima-

tion guide data, contact your

service representative.

Message

Cause

Remedy

Section	Page
Table of contents	2
1 When a Paper/Staple Jam Is Occurring	5
1.1 Screen that appears when a paper/staple jam has occurred	5
1.2 When a paper/staple jam is occurring	6
1.3 When a paper jam is occurring in the ADF	7
1.4 When a paper jam is occurring at the right-side door	8
1.5 When a paper jam is occurring in a paper tray	9
1.6 When a paper jam is occurring on the Finisher FS-534	10
1.7 When a paper jam is occurring on the Finisher FS-535	12
1.8 When a paper jam is occurring on the Z Folding Unit ZU-606	14
1.9 When a paper jam is occurring on the Post Inserter PI-505	15
1.10 When a paper jam is occurring on the Job Separator JS-602	16
1.11 When a staple jam is occurring on the Finisher FS-534	17
1.12 When a staple jam is occurring on the Saddle Stitcher SD-511	18
1.13 When a staple jam is occurring on the Finisher FS-535	19
1.14 When a staple jam is occurring on the Saddle Stitcher SD-512	20
2 Main Messages and Remedies	22
2.1 When a message appears to replace consumables or carry out cleaning	22
2.2 When a paper jam message persists	23
2.3 When an error message appears	24
2.4 When [Stabilizing image.] appears	25
3 When Printing Quality Has Deteriorated	27
3.1 Cleaning the Electrostatic Charger Wire	27
3.2 Cleaning the Print Head Glass	28
4 When the Machine Cannot Be Powered On	31
5 When the Touch Panel Is Not Visible	33
6 Cannot Print	36
6.1 Cannot print	36
6.2 Main messages and remedies	41
6.3 Test printing	42
6.4 Printing a file from a User Box	43
6.5 Setting an encryption passphrase for the printer driver	44
6.6 Enabling user authentication or account track on the printer driver	45
6.7 Permitting printing by public users	46
7 Cannot Perform Network Fax/Network Scan	48
7.1 Cannot perform network fax/network scan	48
7.2 Network fax error code	51
Transmission system error code	51
Reception system error code	53
7.3 Printing a destination list	54
8 Cannot Use the Fax Function	56
8.1 Cannot transmit faxes	56
8.2 Cannot receive faxes	57
8.3 G3 fax error code	58
Transmission system error code	58
Reception system error code	59
8.4 Main messages and remedies	60
8.5 Setting [Dialing Method]	61
8.6 Setting [Check Dest. & Send]	62
8.7 Setting the number of RX call rings	63
9 Cannot Copy	65
9.1 Cannot copy	65
9.2 Main messages and remedies	68
10 Cannot Save in a User Box	71
10.1 Cannot save in a User Box	71
10.2 Main messages and remedies	72
10.3 Deleting files from a User Box	73
11 Network Error Codes	75
11.1 About network error codes	75
11.2 Displaying network error codes	76
11.3 Error code list	77
12 When the Bit Count Does Not Match between the Server and the Client	93
13 When a Message Appears to Replace Consumables or Carry Out Cleaning	95
When staples in the finisher have run out	95
When the punch scrap box is full	95
When toner is running out in the Toner Cartridge	96
When the Imaging Unit needs to be replaced	96

Konica Minolta bizhub C654 bizhub C654/C754 Troubleshooting User Guide - Page 69

Main messages and remedies, Punch Scrap Box, Slit Scan Glass, CS Remote Care, Power, Main Power Switch

Page 69 highlights