Konica Minolta bizhub C654 bizhub C654/C754 Troubleshooting User Guide - Page 56

Cannot Use the Fax Function, 8.1 Cannot transmit faxes, Or set [Check Dest. & Send]

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8.1 Cannot transmit faxes 8 8 Cannot Use the Fax Function 8.1 Cannot transmit faxes Description of problem Cannot send faxes. Check points Was the transmission procedure carried out correctly? Is the fax number you entered for the destination correct? Were the address book destination and program destination registered correctly? Is the telephone line setting correct? Is the modular cable connected correctly? Is there a problem with the receiving machine? If it is a password TX job, have you sent the correct password? Was the sender's fax number correctly registered with "Check Dest. & Send"? Remedy Check the transmission procedure and then resend the fax. If you are using a destination in the Address Book or Program, the fax number registered may be incorrect. Print the Speed Dial list to check whether the numbers are registered correctly. For the procedure for printing the list of destinations, refer to page page 7-8. Does the setting in [Dialing Method] match the telephone line being used? Check the setting and correct it if an error is found. For the dialing method setting, refer to page 8-7. Also, is the correct telephone line specified in [Select Line]? Check that the line registered in the address book and the line set at the time of fax transmission are correct. Is the modular cable connected? Check the modular cable connection and, if unplugged, plug it in securely. Also, is the line specified in [Select Line] correctly connected? Check the connection of the line you have specified. Is the power of the receiving facsimile turned off, is it out of paper or is there another problem? Call the recipient to determine whether there is a problem. Check the recipient's password then resend the fax using a correct password. Check that the fax number registered with the recipient is correct. Or set [Check Dest. & Send] to [No], and then send a fax. For details on the setting of [Check Dest. & Send], refer to page 8-8. bizhub C754/C654 8-2

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bizhub C754/C654
8-2
8.1
Cannot transmit faxes
8
8
Cannot Use the Fax Function
8.1
Cannot transmit faxes
Description of problem
Check points
Remedy
Cannot send faxes.
Was the transmission procedure
carried out correctly?
Check the transmission proce-
dure and then resend the fax.
Is the fax number you entered for
the destination correct?
Were the address book destina-
tion and program destination
registered correctly?
If you are using a destination in
the Address Book or Program,
the fax number registered may
be incorrect.
Print the Speed Dial list to check
whether the numbers are regis-
tered correctly. For the proce-
dure for printing the list of
destinations, refer to page
page 7-8.
Is the telephone line setting cor-
rect?
Does the setting in [Dialing Meth-
od] match the telephone line be-
ing used?
Check the setting and correct it if
an error is found.
For the dialing method setting,
refer to page 8-7.
Also, is the correct telephone line
specified in [Select Line]?
Check that the line registered in
the address book and the line set
at the time of fax transmission
are correct.
Is the modular cable connected
correctly?
Is the modular cable connected?
Check the modular cable con-
nection and, if unplugged, plug it
in securely.
Also, is the line specified in [Se-
lect Line] correctly connected?
Check the connection of the line
you have specified.
Is there a problem with the re-
ceiving machine?
Is the power of the receiving fac-
simile turned off, is it out of paper
or is there another problem?
Call the recipient to determine
whether there is a problem.
If it is a password TX job, have
you sent the correct password?
Check the recipient's password
then resend the fax using a cor-
rect password.
Was the sender's fax number
correctly registered with "Check
Dest. & Send"?
Check that the fax number regis-
tered with the recipient is cor-
rect.
Or set [Check Dest. & Send] to
[No], and then send a fax.
For details on the setting of
[Check Dest. & Send], refer to
page 8-8.