Konica Minolta bizhub C654 bizhub C654/C754 Troubleshooting User Guide - Page 52

Network fax error code, Main Power Switch, Main Power, Switch, Power Switch, Descrip, Redial ON, or

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7.2 Network fax error code 7 Code N20 N21 N22 N25 N30 N31 Type Memory error Description Memory error Redial ON or OFF OFF HDD error HDD error OFF Conversion Conversion OFF error error Memory overflow Memory full OFF Sequence error Sequence error A request OFF for send initiation has come from an upper node while the machine is disconnected from the LAN. A request OFF for send initiation has come from an upper node before SDK initialization is completed. Corrective Actions Memory is full. • Check that there are no other jobs being processed. • Reduce the number of pages to be sent or reduce the scanning resolution to resend the fax. The hard disk is full. • Delete unnecessary files. • Reduce the number of pages to be sent or reduce the scanning resolution to resend the fax. Turn the Main Power Switch off and back on and then resend the fax. For details on how to turn the Main Power Switch off or on, refer to [User's Guide: Introduction]. Memory is full. • Check that there are no other jobs being processed. • Reduce the number of pages to be sent or reduce the scanning resolution to resend the fax. • Delete the send job and turn the Main Power Switch off and on. For details on how to turn the Main Power Switch off or on, refer to [User's Guide: Introduction]. • Check that the destination address is correct and that the cable is connected, or that any other network error is not occurring, then retry sending. Retry sending after a while. bizhub C754/C654 7-6

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bizhub C754/C654
7-6
7.2
Network fax error code
7
N20
Memory er-
ror
Memory er-
ror
OFF
Memory is full.
•
Check that there are no other jobs being
processed.
•
Reduce the number of pages to be sent
or reduce the scanning resolution to re-
send the fax.
N21
HDD error
HDD error
OFF
The hard disk is full.
•
Delete unnecessary files.
•
Reduce the number of pages to be sent
or reduce the scanning resolution to re-
send the fax.
N22
Conversion
error
Conversion
error
OFF
Turn the
Main Power Switch
off and back
on and then resend the fax.
For details on how to turn the
Main Power
Switch
off or on, refer to [User's Guide: In-
troduction].
N25
Memory
overflow
Memory full
OFF
Memory is full.
•
Check that there are no other jobs being
processed.
•
Reduce the number of pages to be sent
or reduce the scanning resolution to re-
send the fax.
N30
Sequence
error
A request
for send ini-
tiation has
come from
an upper
node while
the ma-
chine is dis-
connected
from the
LAN.
OFF
•
Delete the send job and turn the
Main
Power Switch
off and on.
For details on how to turn the
Main Power
Switch
off or on, refer to [User's Guide: In-
troduction].
•
Check that the destination address is
correct and that the cable is connected,
or that any other network error is not oc-
curring, then retry sending.
N31
Sequence
error
A request
for send ini-
tiation has
come from
an upper
node be-
fore SDK
initializa-
tion is com-
pleted.
OFF
Retry sending after a while.
Code
Type
Descrip-
tion
Redial ON
or OFF
Corrective Actions