Konica Minolta bizhub C654 bizhub C654/C754 Troubleshooting User Guide - Page 59

Reception system error code, Check PC-Fax RX Setting.

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8.3 G3 fax error code 8 Reception system error code If the machine encounters a problem while receiving a G3 fax, an error dialog will appear and error codes will be displayed in Rxx format. Take corrective actions by referring to the table below. Code R18 R21 R22 R32 R50 R60 R63 R69 R72 R78 R79 R93 R94 R95 R96 R97 R99 Corrective Actions Check your machine. If toner or print paper is empty, supply them. If the memory is full, empty the memory. Turn the Closed Network RX function off, or inform the recipient of the correct password. Turn the Closed Network RX function off, or inform the recipient of the correct password. Change the setting for Auto Create User Box, or inform the recipient of the correct Confidential User Box number. Check the line status. Check the line status. Check the line status. Check the line status. Ask the sender to shorten the length of original to be sent before resending the fax. Turn the Main Power Switch off and back on. Turn the Main Power Switch off and back on. • After checking with the sender, register a Confidential User Box for confidential recep- tion. • Check the password for the Confidential User Box. • After checking with the recipient, register a Relay User Box for relay distribution. • Check the password for the Relay User Box. Check Forward TX Setting. Inform the recipient of the correct number for the Confidential User Box. Check PC-Fax RX Setting. Turn the Main Power Switch off and back on. bizhub C754/C654 8-5

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bizhub C754/C654
8-5
8.3
G3 fax error code
8
Reception system error code
If the machine encounters a problem while receiving a G3 fax, an error dialog will appear and error codes will
be displayed in Rxx format. Take corrective actions by referring to the table below.
Code
Corrective Actions
R18
Check your machine. If toner or print paper is empty, supply them. If the memory is full,
empty the memory.
R21
Turn the Closed Network RX function off, or inform the recipient of the correct password.
R22
Turn the Closed Network RX function off, or inform the recipient of the correct password.
R32
Change the setting for Auto Create User Box, or inform the recipient of the correct Confi-
dential User Box number.
R50
Check the line status.
R60
Check the line status.
R63
Check the line status.
R69
Check the line status.
R72
Ask the sender to shorten the length of original to be sent before resending the fax.
R78
Turn the
Main Power Switch
off and back on.
R79
Turn the
Main Power Switch
off and back on.
R93
After checking with the sender, register a Confidential User Box for confidential recep-
tion.
Check the password for the Confidential User Box.
R94
After checking with the recipient, register a Relay User Box for relay distribution.
Check the password for the Relay User Box.
R95
Check Forward TX Setting.
R96
Inform the recipient of the correct number for the Confidential User Box.
R97
Check PC-Fax RX Setting.
R99
Turn the
Main Power Switch
off and back on.