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Kyocera ECOSYS FS-1135MFP FS-1035MFP/DP/1135MFP Operation GuideRev-1.2011.11 - Page 354

Corrective Actions, Troubleshooting, Unblock

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Troubleshooting Symptom Check Points Cannot print with USB memory. Is the USB host blocked? - When displaying an image sent from the machine on the PC, an image size is shrunk vertically or horizontally. USB memory not recognized. Have you selected 200×100dpi Normal or 200×400dpi Super Fine for the scan resolution? - Is the USB host blocked? Vertical streaks appear on prints. The top edge or back of the paper is dirty. Part of the image is periodically faint or shows white lines. Is the slit glass dirty? The inside of the machine may be dirty. The inside of the machine may be dirty. Is the developer unit attached correctly? - Corrective Actions Reference Page Select Unblock in the USB host settings. 8-145 Check that the USB memory is - securely plugged into the machine. Select a scan resolution other than 200 × 100dpi Normal or 200 × 400dpi Super Fine when sending an image. 5-12 Check that the USB memory is securely plugged into the machine. Select Unblock in the USB host settings. Clean the slit glass. Check the toner container and if necessary replace. Clean the inside of the machine. - 8-145 9-2 9-5 9-3 Attach the developer unit correctly. - Open and then close the rear - cover. 10-4

Section	Page
Included Guides	2
Safety Conventions in This Guide	3
Contents	4
Quick Guide	7
To make copies	7
To print	7
To send documents	8
To send a FAX(FAX functions available only on products with the FAX function installed.)	9
Menu Map	10
Environment	17
Cautions when handling consumables	17
Other precautions	18
SAFETY OF LASER BEAM (USA)	19
Safety Instructions Regarding the Disconnection of Power (USA)	20
Laser Safety (Europe)	22
Legal Restriction on Copying/Scanning	22
Legal and Safety Information	23
Legal Information	24
Regarding Trade Names	24
Energy Saving Control Function	28
Automatic 2-Sided Copy Function	28
Paper Recycling	28
Energy Star (ENERGY STAR®) Program	28
About this Operation Guide	29
Conventions in This Guide	30
1 Part Names	31
Operation Panel	32
Machine	34
Document Processor	36
2 Preparation before Use	37
Check bundled items	38
Documents Contained in the Included DVD	38
Determining the Connection Method and Preparing Cables	39
Connection Example	39
Preparing Necessary Cables	40
Connecting Cables	41
Power On/Off	42
Power On	42
Power Off	42
Power Off Timer	43
Sleep	43
Switching the Language for Display [Language]	44
Setting Date and Time	46
Network Setup (LAN Cable Connection)	49
Installing Software	51
Installing the Software in Windows	51
Installation on a Macintosh	54
Uninstalling Software (Windows PC)	58
Setting TWAIN Driver	59
Setting the WIA Driver (Windows Vista™, Windows® Server 2008 and Windows 7)	61
COMMAND CENTER (Settings for E-mail)	62
Sending E-mail	63
Preparation for sending a document to a PC	65
Creating a Shared Folder	66
Configuring Windows Firewall (for Windows 7)	71
Loading Paper	75
Before Loading Paper	75
Loading Paper in the Cassettes	76
Loading Paper in the Multi Purpose Tray	79
Loading Envelopes	80
Specifying Paper Size and Media	83
Loading Originals	88
Placing Originals on the Platen	88
Loading Originals in the Document Processor	89
3 Basic Operation	91
Login/Logout	92
One-Touch Keys and Program Keys	93
One-Touch Key	93
Program Keys	93
Message Display	96
Copying	97
Adjusting Density	98
Selecting Image Quality	99
Zoom Copying	100
Duplex Copying	102
Collate Copying	105
Printing - Printing from Applications	106
Printing Using Half Speed Mode	107
Sending	108
Send as E-mail	109
Send to Folder (SMB)/Send to Folder (FTP)	111
Specifying Destination	115
Choosing from the Address Book	115
Search in Address Book	116
Search in External Address Book	116
Choosing by One-Touch Key	117
Sending to Different Types of Destinations (Multi Sending)	117
Canceling Jobs	118
Canceling Jobs	118
Checking Remaining Toner and Paper	119
Checking Remaining Toner	119
Checking Remaining Paper	119
4 Copying Functions	121
Original Size	122
Paper Selection	123
Selecting the Cassette	123
Selecting the Multi Purpose Tray	124
Original Orientation	126
When placing originals on the platen	126
When placing originals on the document processor	126
EcoPrint	128
Combine Mode	129
2-in-1 Mode	129
4-in-1 Mode	130
Types of Page Boundary Lines	131
Continuous Scan	133
Job Finish Notice	134
File Name Entry	136
Print Override	137
5 Sending Functions	139
Original Size	140
Sending Size	141
Zoom	143
Duplex Sending	144
Original Orientation	145
File Format	147
Original Image	148
Adjusting Density	149
Scan Resolution	150
Color / Grayscale / Black and White Selection	151
Continuous Scan	152
File Name Entry	153
Subject and Body Entry	154
WSD Scan	155
Job Finish Notice	157
FTP Encrypted TX	159
File Separation	160
Scanning Image using Application	161
6 Document Box	163
Printing Documents Stored in USB Memory	164
Limitations	164
Printing	164
TIFF Print	165
XPS FitTo Page	166
Saving Documents to USB Memory (Scan to USB)	167
Storing Documents	167
Removing USB Memory	169
Printing from a Job Box	170
Private Print	170
Quick Copy mode	172
7 Status / Job Cancel	175
Checking Job Status	176
Available Status Screens	176
When complete job name not displayed in detailed information	177
When complete job name not displayed in detailed information	179
When complete destination name not displayed in detailed information	179
When complete job name not displayed in detailed information	181
When complete destination information not displayed in detailed information	181
Checking Job History	182
Available Job History Screens	182
Displaying Print Job Log	182
When complete job name not displayed in detailed information	183
When complete destination information not displayed in detailed information	183
Displaying Send Job Log	184
When complete job name not displayed in detailed information	185
When complete destination name not displayed in detailed information	185
Displaying Store Job Log	185
When complete job name not displayed in detailed information	186
When complete destination information not displayed in detailed information	186
Sending the Job Log History	187
Displaying Job Log History Menu	187
Setting the destination	188
Confirming Current Destination	188
Registering Destination	189
Automatic Job Log History Transmission	190
Manual Job Log History Transmission	190
Setting E-mail Subject	191
Pause and Resumption of Jobs	192
Canceling of Jobs	192
Device/Communication	193
Check of Device Status	193
Handling the Devices (USB Memory)	194
8 Default Setting (System Menu)	195
Common Settings	196
How to display the Sys. Menu/Count. menu	196
Switching the Language for Display [Language]	197
Default Screen	199
Sound	200
Display Bright.	201
Original/Paper Settings	201
Preset Limit	218
Switching Unit of Measurement	219
Error Handling	220
Date/Timer	222
Function Defaults	237
Login Operation	261
RAM Disk Mode	262
Copy Settings	263
Photo Processing	263
Paper Selection	264
Auto Paper Selection	265
Auto % Priority	266
Select Key Set	267
Printer Settings	269
Emulation Set	269
EcoPrint	272
Override A4/LTR	273
Duplex	274
Copies	275
Orientation	276
FormFeed Timeout	277
LF Action	277
CR Action	278
Paper Feed Mode	279
Sending Settings	281
Select Key Set	281
Document Box Settings	283
Job Box	283
Select Key Set	285
Printing Reports/Sending Notice	287
Printing Reports	287
Send Result Report	290
Adjustment/Maintenance	292
Copy Denst. Adj.	292
Send/Box Density	293
Correct. Bk Line	294
New Developer	295
Editing Destination (Address Book/Adding One-Touch Keys)	296
Adding an Individual Destination	296
Adding a Group	301
Editing a Destination	305
Adding a Destination on One-touch Key	307
Restarting the System	309
Network Setup	310
LAN Interface Setup	310
TCP/IP (IPv4) Setup	311
TCP/IP (IPv6) Setup	320
NetWare Setup	321
AppleTalk Setup	322
WSD Scan Setup	323
WSD Print Setup	324
Protocol Detail	326
Network Security	329
IPSec Setting	329
SSL Setting	330
SMTP Security	335
POP3 Security	337
SNMPv3 Setting	338
Interface Block Setting	339
USB Host (USB memory slot setting)	339
USB Device (USB interface setting)	340
Optional interface (Optional interface card setting)	341
Security Level (Security Level setting)	343
Optional Functions	343
Opt. Functions	343
9 Maintenance	345
Cleaning	346
Glass Platen	346
Document Processor	346
Cleaning the Machine	347
Toner Container Replacement	349
Toner Container Replacement	349
10 Troubleshooting	351
Solving Malfunctions	352
Responding to Error Messages	356
Alphanumeric	356
Responding to the flashing Attention LED	362
Clearing Paper Jams	363
Jam Location Indicators	363
Precautions with Paper Jams	363
Online Help Messages	363
MP Tray	364
Cassette/Paper Feeder	364
Duplexer	365
Inside the Machine	365
Rear Cover	367
Document Processor	367
11 Management	369
User Login Administration	370
First User Login Administration	370
Enabling/Disabling User Login Administration	370
Login/Logout	373
Adding a User	374
Changing User Properties	377
Enabling/Disabling Group Authentication	379
Displaying Network User Propertiy	380
Unknown login user name Job	381
Job Accounting	383
First Job Accounting Setup	383
Enabling/Disabling Job Accounting	383
Login/Logout	385
Managing Accounts	386
Managing Accounts	387
Managing the Copier/Printer Counts	390
Restricting the Use of the Machine	391
Default Counter Limit	396
Counting the Number of Pages Printed	399
Printing an Accounting Report	403
Checking the Counter	405
Appendix	407
Optional Equipment	408
Overview of Optional Equipment	408
Paper Feeder	408
Expansion Memory	408
Character Entry Method	411
Keys Used	411
Selecting Type of Characters	412
Entering Characters	413
Paper	415
Cassette	415
Optional paper feeder	415
Multi Purpose tray (MP tray)	415
Basic Paper Specifications	417
Choosing the Appropriate Paper	418
Special Paper	420
Specifications	424
Common functions	424
Copy functions	426
Printer functions	426
Scanner functions	427
Document Processor	427
Environmental Specifications	428
EN ISO 7779	428
EK1-ITB 2000	428
Glossary	429