Kyocera KM-2550 Basic Guide - Page 98

Problem Solving, Problem, Checkpoint, Procedure, Reference - service manual

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Troubleshooting Problem Solving The table below provides general guidelines for problem solving. If a problem occurs with your machine, carry out the checkpoints and procedures indicated on the following pages. If the problem persists, contact your Service Representative or Authorized Service Center. Problem Checkpoint Procedure Nothing lights on the operation panel when the power switch is turned on. Is the power plug connected to an AC outlet? Connect the plug to an AC outlet. No copies come out Is there some indication Check the appropriate response to that when [Start] is pressed. of the trouble on the indication and perform the operation panel? corresponding procedure. The copies are blank. Were the originals set When setting originals on the Platen, set correctly? them face-down. When setting originals in the optional Document Processor, set them face-up. The copies come out too Is the copier in Auto light. Exposure Adjustment mode? In order to adjust the overall exposure level, perform the Auto Exposure Adjustment procedure. Is the manual exposure mode set? Use the Image Quality key to adjust the exposure level properly. To adjust the overall exposure, perform the relevant exposure adjustment procedure in each image quality mode. Is the toner evenly distributed in the toner container? Shake the toner container horizontally approximately 10 times. Is the copier in EcoPrint Select an image quality mode other than mode? the EcoPrint mode. Is Add Toner displayed? Replace the Toner Container. Is the copy paper wet? Replace the copy paper with new paper. Is the electrical charge section dirty? Open the front cover and use the charger cleaner rod to clean the electrical charge section. Reference page page 2-10 page 6-5 page 3-2 page 4-3 Chapter 3, Advanced Operation Guide page 3-3 Chapter 3, Advanced Operation Guide page 5-7 Chapter 1, Advanced Operation Guide page 5-5 page 2-2 page 5-6 6-2 BASIC OPERATION GUIDE

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Troubleshooting
6-2
BASIC OPERATION GUIDE
Problem Solving
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, carry out the checkpoints and
procedures indicated on the following pages. If the problem persists,
contact your
Service Representative
or
Authorized Service Center.
Problem
Checkpoint
Procedure
Reference
page
Nothing lights on the
operation panel when
the power switch is
turned on.
Is the power plug
connected to an AC
outlet?
Connect the plug to an AC outlet.
page 2-10
No copies come out
when
[Start]
is pressed.
Is there some indication
of the trouble on the
operation panel?
Check the appropriate response to that
indication and perform the
corresponding procedure.
page 6-5
The copies are blank.
Were the originals set
correctly?
When setting originals on the
Platen
, set
them face-down.
page 3-2
When setting originals in the optional
Document Processor,
set them face-up.
page 4-3
The copies come out too
light.
Is the copier in
Auto
Exposure Adjustment
mode?
In order to adjust the overall exposure
level, perform the
Auto Exposure
Adjustment
procedure.
Chapter 3,
Advanced
Operation
Guide
Is the manual exposure
mode set?
Use the
Image Quality
key to adjust the
exposure level properly.
page 3-3
To adjust the overall exposure, perform
the relevant exposure adjustment
procedure in each image quality mode.
Chapter 3,
Advanced
Operation
Guide
Is the toner evenly
distributed in the toner
container?
Shake the toner container horizontally
approximately 10 times.
page 5-7
Is the copier in
EcoPrint
mode?
Select an image quality mode other than
the
EcoPrint
mode.
Chapter 1,
Advanced
Operation
Guide
Is
Add Toner
displayed?
Replace the
Toner Container
.
page 5-5
Is the copy paper wet?
Replace the copy paper with new paper.
page 2-2
Is the electrical charge
section dirty?
Open the front cover and use the
charger cleaner rod to clean the
electrical charge section.
page 5-6