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Lenovo ThinkCentre Edge 72 Hardware Maintenance Manual (HMM) for ThinkCentre E - Page 35

Accessing Lenovo programs from the Lenovo ThinkVantage Tools program - drivers

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Accessing Lenovo programs from the Lenovo ThinkVantage Tools program To access Lenovo programs from the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. Then double-click a program icon to access the program. Note: If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed, it indicates that you need to install the program manually. To install the program manually, double-click the program icon. Then, follow the instructions on the screen. When the installation process completes, the program icon will be activated. Table 1. Programs in the Lenovo ThinkVantage Tools program Program Icon name Communications Utility Web Conferencing Fingerprint Software Fingerprint Reader Lenovo Solution Center System Health and Diagnostics Password Manager Password Vault Power Manager Power Controls Recovery Media Factory Recovery Disks Rescue and Recovery® Enhanced Backup and Restore SimpleTap SimpleTap System Update Update and Drivers View Management Utility Screen Layout Note: Depending on your computer model, some of the programs might not be available. Accessing Lenovo programs from Control Panel To access Lenovo programs from Control Panel, click Start ➙ Control Panel. Then depending on the program you want to access, click the corresponding section and then click the corresponding green text. Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen. When the installation process completes, the program icon will be activated, and you can find the program in Control Panel. The programs and the corresponding sections and green texts in Control Panel are listed in the following table. Table 2. Programs in Control Panel Program Communications Utility Fingerprint Software Lenovo Solution Center Password Manager Power Manager Control Panel section Hardware and Sound System and Security Hardware and Sound System and Security System and Security User Accounts and Family Safety Hardware and Sound System and Security Green text in Control Panel Lenovo - Web Conferencing Lenovo - Fingerprint Reader Lenovo - System Health and Diagnostics Lenovo - Password Vault Lenovo - Power Controls Chapter 3. General information 31

Section	Page
Chapter 1. About this manual	5
Important safety information	5
Chapter 2. Safety information	7
General safety	7
Electrical safety	7
Voltage-selection switch	9
Safety inspection guide	9
Handling electrostatic discharge-sensitive devices	10
Grounding requirements	10
Safety notices (multi-lingual translations)	10
Chapter 3. General information	33
Specifications	33
For machine types: 3484, 3485, and 3492	33
For machine types: 3493, 3496, and 3497	34
Lenovo programs	34
Accessing Lenovo programs on the Windows 7 operating system	34
Accessing Lenovo programs on the Windows 8 operating system	36
Lenovo Support Web site	36
Chapter 4. General checkout	37
Problem determination tips	37
Chapter 5. Troubleshooting and diagnostics	39
Basic troubleshooting	39
Accessing Control Panel on the Windows 8 operating system	40
Troubleshooting procedure	40
Troubleshooting	41
Audio problems	41
CD problems	43
DVD problems	44
Intermittent problems	45
Hard disk drive problems	45
Keyboard, mouse, or pointing device problems	46
Monitor problems	48
Networking problems	49
Option problems	52
Performance and lockup problems	53
Printer problems	55
Serial port problems	55
Software problems	56
USB problems	57
Diagnostics	57
Lenovo Solution Center	57
Chapter 6. Using the Setup Utility program	59
Starting the Setup Utility program	59
Viewing and changing settings	59
Using passwords	59
Password considerations	60
Power-On Password	60
Administrator Password	60
Hard Disk Password	60
Setting, changing, and deleting a password	60
Erasing lost or forgotten passwords (clearing CMOS)	61
Enabling or disabling a device	61
Selecting a startup device	62
Selecting a temporary startup device	62
Selecting or changing the startup device sequence	62
Enabling ErP compliance mode	62
Changing the BIOS settings before installing a new operating system	63
Exiting the Setup Utility program	63
Chapter 7. Symptom-to-FRU index	65
Hard disk drive boot error	65
Power supply problems	65
Beep symptoms	65
POST error codes	66
Miscellaneous error messages	68
Undetermined problems	69
Chapter 8. Locations	71
Locations	71
Locating connectors, controls, and indicators on the front of your computer	71
Locating connectors on the rear of your computer	72
Locating major FRUs and CRUs	73
Looking up FRU information	75
Locating parts on the system board	76
Locating internal drives	77
Locations	77
Locating connectors, controls, and indicators on the front of your computer	78
Locating connectors on the rear of your computer	79
Locating major FRUs and CRUs	80
Looking up FRU information	82
Locating parts on the system board	83
Locating internal drives	84
Chapter 9. Replacing FRUs (Machine Types: 3484, 3485, and 3492)	85
Handling static-sensitive devices	85
Installing or replacing hardware	85
Removing the computer cover	86
Removing and reinstalling the front bezel	87
Installing or replacing a PCI card	88
Replacing the battery	91
Installing or replacing a memory module	92
Replacing the optical drive	94
Replacing the heat sink and fan assembly	96
Replacing the power supply assembly	98
Replacing the microprocessor	99
Replacing the system board	102
Replacing the primary hard disk drive	104
Replacing the front audio and USB assembly	106
Replacing the WiFi units	107
Installing or removing the rear WiFi antenna	113
Installing or removing the front WiFi antenna	114
Completing the parts replacement	116
Chapter 10. Replacing FRUs (Machine Types: 3493, 3496, and 3497)	119
Handling static-sensitive devices	119
Installing or replacing hardware	119
Removing the computer cover	120
Removing and reinstalling the front bezel	121
Accessing the system board components and drives	122
Installing or replacing a PCI card	123
Installing or replacing a memory module	125
Replacing the battery	126
Replacing the hard disk drive	127
Replacing the optical drive	129
Replacing the power supply assembly	133
Replacing the heat sink and fan assembly	137
Replacing the microprocessor	140
Replacing the system board	143
Replacing the system fan assembly	145
Replacing the front audio and USB assembly	147
Replacing the WiFi units	148
Installing or removing the rear WiFi antenna	153
Installing or removing the front WiFi antenna	155
Replacing the keyboard or mouse	157
Completing the parts replacement	158
Chapter 11. Additional service information	161
Security features	161
Hardware-controlled passwords	161
Operating system password	161
Vital Product Data	161
BIOS levels	161
Flash update procedures	161
Updating (flashing) the BIOS from a disc	162
Updating (flashing) the BIOS from your operating system	163
Recovering from a POST and BIOS update failure	163
Power management	164
Advanced Configuration and Power Interface (ACPI) BIOS	164
Automatic Power-on features	164
Appendix A. Notices	165
Television output notice	166
European conformance CE mark	166
Trademarks	166

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Accessing Lenovo programs from the Lenovo ThinkVantage Tools program

To access Lenovo programs from the Lenovo ThinkVantage Tools program, click

Start

➙

All Programs

➙

Lenovo ThinkVantage Tools

. Then double-click a program icon to access the program.

Note:

If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed, it

indicates that you need to install the program manually. To install the program manually, double-click the

program icon. Then, follow the instructions on the screen. When the installation process completes, the

program icon will be activated.

Table 1. Programs in the Lenovo ThinkVantage Tools program

Program

Icon name

Communications Utility

Web Conferencing

Fingerprint Software

Fingerprint Reader

Lenovo Solution Center

System Health and Diagnostics

Password Manager

Password Vault

Power Manager

Power Controls

Recovery Media

Factory Recovery Disks

Rescue and Recovery

Enhanced Backup and Restore

SimpleTap

System Update

Update and Drivers

View Management Utility

Screen Layout

Note:

Depending on your computer model, some of the programs might not be available.

Accessing Lenovo programs from Control Panel

To access Lenovo programs from Control Panel, click

Start

➙

Control Panel

. Then depending on the

program you want to access, click the corresponding section and then click the corresponding green text.

Note:

If you do not ﬁnd the program you need in Control Panel, open the Lenovo ThinkVantage Tools

program navigation window and double-click the dimmed icon to install the program you need. Then,

follow the instructions on the screen. When the installation process completes, the program icon will be

activated, and you can ﬁnd the program in Control Panel.

The programs and the corresponding sections and green texts in Control Panel are listed in the following

table.

Table 2. Programs in Control Panel

Program

Control Panel section

Green text in Control Panel

Communications Utility

Hardware and Sound

Lenovo - Web Conferencing

Fingerprint Software

System and Security

Hardware and Sound

Lenovo - Fingerprint Reader

Lenovo Solution Center

System and Security

Lenovo - System Health and

Diagnostics

Password Manager

System and Security

User Accounts and Family Safety

Lenovo - Password Vault

Power Manager

Hardware and Sound

System and Security

Lenovo - Power Controls

Chapter 3

General information