Lexmark 6500 User Guide - Page 230
Clearing jams, Avoiding jams, Understanding jam numbers and locations, Paper tray recommendations
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Clearing jams 230 Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams occur, follow the steps outlined in this chapter. If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set to Auto, then the printer reprints the jammed page if enough printer memory is available. Avoiding jams Paper tray recommendations • Make sure the paper lies flat in the tray. • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly against the paper or envelopes. • Push the tray in firmly after loading paper. Paper recommendations • Use only recommended paper or specialty media. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex and straighten paper before loading it. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same stack. • Make sure all paper sizes and types are set correctly in the scanner control panel menus. • Store paper per manufacturer recommendations. Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.
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