Nokia Lumia 900 User Guide - Page 77

Warranty Period, 3. How To Obtain Your Warranty Service, For Tty/tdd Users - cases

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Product and safety information 77 Your Product is a sophisticated electronic device. Nokia strongly encourages you to read and follow its user guide. Please also note that your Product may contain parts, which can be damaged if not handled very carefully. During the warranty period, Nokia or a Nokia authorized service center will remedy defects in materials and workmanship that result in Product failure during normal usage free of charge and in a commercially reasonable time by either repairing or replacing your Product at its option. If Nokia replaces the Product, the replacement Product will be subject to your rights set forth in this Warranty for the remaining warranty period of the original product. 2. WARRANTY PERIOD The warranty period starts when the Product is sold to an end-user for the first time. This can be evidenced either by (i) the proof of purchase issued by the first retailer or (ii) the date Your Product has first been registered by Nokia. Nokia warrants the items in the sales pack as follows: (i) Twelve (12) months for the main device; (ii) Twelve (12) months for the main device battery and accessories (i.e. chargers and headsets); (iii) Three (3) months for the CD-ROM and carrying cases. No repair or replacement will renew or extend the warranty periods. However, original or replacement parts or replacement Products provided under this Warranty will be covered by this Warranty for the remainder of the original warranty period or for ninety (90) days from the date of repair or replacement, whichever is longer. 3. HOW TO OBTAIN YOUR WARRANTY SERVICE For questions regarding your plans, billing, network issues or any warranty related service, please contact AT&T at 1-800-331-0500. If required, mobile troubleshooting information can be found at www.nokia.com/support or you can also call the Nokia Careline for assistance. In case you have misplaced the SIM holder tray or the SIM key for your mobile please contact Nokia at:.Tel: 1-888-NOKIA-2U (1-888-665-4228). If you suspect that your Product may require service under this Warranty, please first visit www.nokia.com/support and follow the instructions on how to troubleshoot the suspected issue. You can also call the Nokia Careline for assistance: Tel: 1-888-NOKIA-2U (1-888-665-4228) Web site: www.nokia.com/support For TTY/TDD users: 1-800-24-NOKIA (1-800-246-6542) If you contact the Nokia Careline or use other available support, please have the following information readily available: • Your name, address, telephone number, Nokia user account details, and other contact information; • Your Product type, name, model number, product code, and serial number, which are available from the sales package of your Product; • Date and place of purchase, as well as the name of the retailer from whom your Product was first purchased; and • A short description of the issue affecting your Product. If you visit a Nokia authorized service center for assistance under this Warranty, please remember to bring along a copy of the original proof of purchase.

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Your Product is a sophisticated electronic device. Nokia strongly encourages you to read and follow its user guide. Please
also note that your Product may contain parts, which can be damaged if not handled very carefully.
During the warranty period, Nokia or a Nokia authorized service center will remedy defects in materials and workmanship
that result in Product failure during normal usage free of charge and in a commercially reasonable time by either repairing
or replacing your Product at its option. If Nokia replaces the Product, the replacement Product will be subject to your rights
set forth in this Warranty for the remaining warranty period of the original product.
2. WARRANTY PERIOD
The warranty period starts when the Product is sold to an end-user for the first time. This can be evidenced either by (i) the
proof of purchase issued by the first retailer or (ii) the date Your Product has first been registered by Nokia.
Nokia warrants the items in the sales pack as follows:
(i) Twelve (12) months for the main device;
(ii) Twelve (12) months for the main device battery and accessories (i.e. chargers and headsets);
(iii) Three (3) months for the CD-ROM and carrying cases.
No repair or replacement will renew or extend the warranty periods. However, original or replacement parts or replacement
Products provided under this Warranty will be covered by this Warranty for the remainder of the original warranty period or
for ninety (90) days from the date of repair or replacement, whichever is longer.
3. HOW TO OBTAIN YOUR WARRANTY SERVICE
For questions regarding your plans, billing, network issues or any warranty related service, please contact AT&T at
1-800-331-0500. If required, mobile troubleshooting information can be found at www.nokia.com/support or you can also
call the Nokia Careline for assistance. In case you have misplaced the SIM holder tray or the SIM key for your mobile please
contact Nokia at:.Tel: 1-888-NOKIA-2U (1-888-665-4228).
If you suspect that your Product may require service under this Warranty, please first visit www.nokia.com/support and
follow the instructions on how to troubleshoot the suspected issue. You can also call the Nokia Careline for assistance:
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Web site: www.nokia.com/support
For TTY/TDD users:
1-800-24-NOKIA (1-800-246-6542)
If you contact the Nokia Careline or use other available support, please have the following information readily available:
•
Your name, address, telephone number, Nokia user account details, and other contact information;
•
Your Product type, name, model number, product code, and serial number, which are available from the sales package
of your Product;
•
Date and place of purchase, as well as the name of the retailer from whom your Product was first purchased; and
•
A short description of the issue affecting your Product.
If you visit a Nokia authorized service center for assistance under this Warranty, please remember to bring along a copy of
the original proof of purchase.
Product and safety information
77