Onkyo TX-DS838 Owner Manual - Page 48

Troubleshooting guide NOTE: • The tuning steps by which the tuned frequency changes on each band have been set at the factory to the proper value for the coun- try where the unit is to be sold. If you use the unit in a country where a different tuning step is required or if the broadcast frequencies in your country change so that you cannot tune in radio stations accurately, contact your authorized Onkyo service center. This device employs a microcomputer to perform various functions and operations. If interference generated by an external power supply, radio waves, or other electrical source results in an accident which causes the specified operations and functions to operate abnormally, follow the procedure below to reset the unit. 1. While holding down the VIDEO-1 button, press the SPEAKER A button. 2. After "Clear" is displayed, the preset memory and parameters stored in the memory, such as those for the Surround mode, are initialized and will return to the factory default settings. Problem with the RC-P101S, RC-P201S remote control The remote control does not operate. Some or all buttons on the video component don't function. • First, try adjusting the controls on the main unit's front panel. If the unit cannot be operated, the problem is in the main unit and not the remote control. • If the batteries are weak, replace them. • Press the appropriate INPUT SELECTOR button on the remote control to select your desired source and start operating it. • Depending on the video component's manufacturer, some buttons on the remote controller may not work. In this case, use the remote controller that came with the video component. Questions Q :Why can't I get On-screen displays on my TV/ monitor? Q : How do I get just my TV sound through my stereo? Q :Why is there no sound coming from my unit? It worked fine yesterday and there is some music faintly in the background. Answers A : Make sure you have a single RCA video cable running from the monitor output connector on the back of the TX-DS838 to the EXT. 1 or video-1 input of your TV/ monitor. You must make the input selection on the TV/monitor. (Many customers assume that the TX-DS838 will switch the TV/monitor mode automatically). A : On the back of your TV/monitor you should see AUDIO OUT LEFT and RIGHT RCA jacks. Run a standard RCA cable from those outputs to the VIDEO-3 IN on the TXDS838. Do not use the PHONO input. A : Check to see that the T-2 MONITOR indicator is not lit. 48