Onkyo TX-RZ50 9.2-Channel THX Certified AV Receiver Instruction Manual - Engli - Page 174

Video, About Dolby signals, No image appears

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Page 174 highlights

Troubleshooting ‰‰About Dolby signals • When surround back speakers are included in the speaker layout, and software that is recorded with the 5.1-channel Dolby audio format is played, the surround channel audio may be output from the surround back speakers. • Some Dolby Atmos audio format that is used on games, etc., may be recognized as "Multichannel PCM". If this occurs, check the firmware updates for the game console. ‰‰About DTS signals • With media that switches suddenly from DTS to PCM, PCM playback may not start immediately. In such a case, stop playback on the player side for approx. 3 seconds or more. Then, resume playback. The playback will be performed normally. • DTS playback may not be performed normally on some CD and LD players even if the player and this unit are digitally connected. If some processing (e.g., output level adjustment, sampling frequency conversion, or frequency characteristic conversion) has been executed for the DTS signal being output, this unit cannot recognize it as a genuine DTS signal, and noise may occur. • While playing a DTS-compatible disc, if a pause or skip operation is performed on your player, noise may occur for a short period. This is not a malfunction. „„Video • Confirm that the connection between the output jack on the connected device and the input jack on this unit is correct. • Make sure that none of the connecting cables are bent, twisted, or damaged. • When the TV image is blurry or unclear, the power cord or connection cables of the unit may have interfered. In such a case, keep distance between TV antenna cable and cables of the unit. • Check the switching of the input screen on the monitor side such as a TV. Check the following if the problem persists after you have confirmed the above. ‰‰No image appears • Change the input selector on this unit to the position of the jack to which the player is connected. • While the Pure Audio listening mode is selected, only video signals input from the HDMI input jack can be output. 174

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174
Troubleshooting
±
About Dolby signals
•
When surround back speakers are included in the speaker layout, and software that is recorded with the 5.1-channel Dolby audio format is
played, the surround channel audio may be output from the surround back speakers.
• Some Dolby Atmos audio format that is used on games, etc., may be recognized as "Multichannel PCM". If this occurs, check the firmware
updates for the game console.
±
About DTS signals
•
With media that switches suddenly from DTS to PCM, PCM playback may not start immediately. In such a case, stop playback on the player side
for approx. 3 seconds or more. Then, resume playback. The playback will be performed normally.
•
DTS playback may not be performed normally on some CD and LD players even if the player and this unit are digitally connected. If some
processing (e.g., output level adjustment, sampling frequency conversion, or frequency characteristic conversion) has been executed for the
DTS signal being output, this unit cannot recognize it as a genuine DTS signal, and noise may occur.
•
While playing a DTS-compatible disc, if a pause or skip operation is performed on your player, noise may occur for a short period. This is not a
malfunction.
±
Video
• Confirm that the connection between the output jack on the connected device and the input jack on this unit is correct.
•
Make sure that none of the connecting cables are bent, twisted, or damaged.
•
When the TV image is blurry or unclear, the power cord or connection cables of the unit may have interfered. In such a case, keep distance
between TV antenna cable and cables of the unit.
•
Check the switching of the input screen on the monitor side such as a TV.
Check the following if the problem persists after you have confirmed the above.
±
No image appears
•
Change the input selector on this unit to the position of the jack to which the player is connected.
•
While the Pure Audio listening mode is selected, only video signals input from the HDMI input jack can be output.