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Panasonic KX-HN1003 HomeHawk App Users Guide - Page 43

Support information, Accessing the User’s Guide, Accessing customer support

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Support information Getting started with the HomeHawk! Accessing the User's Guide You can access the User's Guide (this document). 1 From the [HomeHawk] app home screen, tap . 2 Tap [Support] ® [User's Guide]. Accessing customer support You can access the support information. 1 From the [HomeHawk] app home screen, tap . 2 Tap [Support] ® [Customer Support]. Viewing the Camera Installation / Removal Guide You can view information about the installation and removal of the front door camera, outdoor camera, and window camera. 1 From the [HomeHawk] app home screen, tap . 2 Tap [Support] ® [Camera Installation / Removal Guide]. 3 Select the desired device. R Installation/removal information is displayed for the selected device. Note: R This setting is only available when a front door camera, outdoor camera, or window camera is registered. Viewing system information You can view mobile device and system information such as the version of the app and the SSID of the wireless network that devices are connected to. 1 From the [HomeHawk] app home screen, tap . 2 Tap [Support] ® [System Info]. Viewing privacy information You can view information related to how privacy information is managed. 1 From the [HomeHawk] app home screen, tap . 43

Section	Page
Table of Contents	2
Getting started with the HomeHawk!	6
What is the HomeHawk?	6
Overview	6
What kinds of devices are available?	7
Panasonic Home Monitoring Camera device lineup	7
Access point (KX-HNB700, KX-HNB705)	9
Front door camera (KX-HNC700, KX-HNC705)	10
Outdoor camera (KX-HNC710, KX-HNC715)	11
HD Camera (KX-HNC800, KX-HNC805, KX-HN1003)	12
Shelf camera (KX-HNC810, KX-HNC815)	13
Floor camera (KX-HNC850, KX-HNC855)	14
Window camera (KX-HNC500, KX-HNC505)	15
Usage examples	16
Introduction	16
I want to view live camera images while I’m out	16
I want to know if someone approaches my home while I’m out	16
I want to automatically sound a voice alert to protect my packages	17
I want to view color images at night	17
I want to know when my baby wakes up	17
I want to know when a room gets too hot or cold	17
I want the lights to turn on automatically when I come home	18
I want the lights to turn on automatically when I’m away on vacation	18
I want to record images 24/7	18
I only want to receive notifications when motion is detected for people	19
Downloading the [HomeHawk] app	20
Downloading the [HomeHawk] app (overview)	20
Setting up devices	21
App basics	21
App basics (overview)	21
Using the home screen	22
Displaying the settings menu	26
Selecting devices	26
Accessing from multiple mobile devices	26
Exiting and logging out	27
Confirming system status	27
Confirming system status (overview)	27
Status notifications	27
Device LED indicators	28
System expansion	33
System expansion (overview)	33
Registering devices	33
Mobile device features	34
Mobile device features (overview)	34
Amazon Alexa features	35
Amazon Alexa features (overview)	35
Linking with your Amazon Echo Show	36
Using Amazon Alexa to control devices	37
Google Home features	38
Google Home features (overview)	38
Linking with your Google Home	38
Using Google Home to control devices	39
System settings and maintenance	40
Country/region settings	40
Event logs	40
Deregistering devices	41
Support information	43
Accessing the User’s Guide	43
Accessing customer support	43
Viewing the Camera Installation / Removal Guide	43
Viewing system information	43
Viewing privacy information	43
Appendix	44
Copyright information	44
Open source software information	44
Software information	44
Notice for AVC patent portfolio license	44
Using a shelf, floor, and window camera	45
Shelf camera setup	45
Shelf camera setup (overview)	45
Shelf camera initial setup	45
Registering other mobile devices to the shelf camera	47
Shelf camera features	49
Shelf camera features (overview)	49
Viewing the camera image/recording list screen	49
Viewing the live camera image screen	50
Recording camera images (manual recording)	53
Taking snapshots	53
Talking to the camera	54
Viewing the recording list screen	54
Playing back recordings	56
Erasing recordings	57
Protecting recordings	58
Detection area	59
Motion sensitivity	59
Detection test	59
Temperature sensor	60
Temperature units	60
Sound sensitivity	60
Camera SD cards	60
Shelf camera mode settings	62
Shelf camera mode settings (overview)	62
Preset modes	62
Checking the selected mode	63
Accessing the mode screen	63
Selecting modes	63
Turning modes off	63
Creating new modes	63
Editing modes	64
Deleting modes	64
Automatic Mode Switching	64
Configuring geo-fencing	65
Floor camera setup	67
Floor camera setup (overview)	67
Floor camera initial setup	67
Registering other mobile devices to the floor camera	69
Floor camera features	70
Floor camera features (overview)	71
Viewing the camera image/recording list screen	71
Viewing the live camera image screen	72
Recording camera images (manual recording)	75
Taking snapshots	75
Talking to the camera	76
Viewing the recording list screen	76
Playing back recordings	78
Erasing recordings	79
Protecting recordings	80
Adjusting the lighting	81
Battery status	81
Detection area	82
Motion sensitivity	82
Detection test	82
Temperature sensor	83
Temperature units	83
Sound sensitivity	83
Camera SD cards	83
Floor camera mode settings	85
Floor camera mode settings (overview)	85
Preset modes	85
Checking the selected mode	86
Accessing the mode screen	86
Selecting modes	86
Turning modes off	86
Creating new modes	86
Editing modes	87
Deleting modes	87
Automatic Mode Switching	87
Configuring geo-fencing	88
Window camera setup	90
Window camera setup (overview)	90
Window camera initial setup	90
Registering other mobile devices to the window camera	92
Window camera features	94
Window camera features (overview)	94
Viewing the camera image/recording list screen	94
Viewing the live camera image screen	95
Recording camera images (manual recording)	97
Taking snapshots	98
Viewing the recording list screen	98
Playing back recordings	100
Erasing recordings	102
Protecting recordings	102
Detection area	103
Motion sensitivity	104
Camera SD cards	104
Window camera mode settings	106
Window camera mode settings (overview)	106
Preset modes	106
Checking the selected mode	107
Accessing the mode screen	107
Selecting modes	107
Turning modes off	107
Creating new modes	107
Editing modes	108
Deleting created modes	108
General features	109
Status	109
Sound settings (shelf cameras and floor cameras only)	109
Recording settings	110
Using night vision (shelf cameras and floor cameras only)	111
Video settings	112
Changing the name of cameras	113
Status LED	113
Maintenance reminder (window cameras only)	114
Updating firmware	114
Resetting camera settings	114
Bit rate settings for Amazon Echo Show and Google Home	114
Time adjustment	115
Displaying device information	115
Notification settings	115
Login settings	116
Network features	116
Home wireless network SSID features	117
Using a front door camera and outdoor camera	119
Front door camera and outdoor camera setup	119
Front door camera and outdoor camera setup (overview)	119
Initial setup	119
Registering other mobile devices to the access point	120
Front door camera and outdoor camera features	123
Front door camera and outdoor camera features (overview)	123
Main features	123
Viewing the camera image/recording list screen	123
Viewing the live camera image screen	125
Recording camera images (manual recording)	127
Taking snapshots	127
Talking to the camera	128
Viewing the recording list screen	128
Playing back recordings	130
Erasing recordings	130
Protecting recordings	131
Mode settings	132
Mode settings (overview)	132
Checking the selected mode	133
Accessing the mode screen	133
Selecting modes	133
Turning modes off	133
Preset modes	133
Creating new modes	134
Editing modes	135
Deleting modes	135
Status	135
Camera battery level	135
Camera signal strength	136
Image, sound, and recording settings	136
Speaker volume settings	136
Recording settings	137
Using night vision	137
Video settings	137
Detection settings	139
Detection area	139
Motion sensitivity	139
Disabling detections when leaving your house (front door cameras only)	139
Detection test	140
Front door camera and outdoor camera settings	140
Changing the name of cameras	140
Status LED	140
Updating firmware	141
Resetting camera settings	141
Access point features	141
Access point features (overview)	141
Recording settings	143
Bit rate settings for Amazon Echo Show and Google Home	143
Time adjustment	143
Displaying device information	144
Updating the firmware	144
Notification settings	144
Login settings	144
Network features	145
Home wireless network SSID features	146
Access point SD cards	147
Using an HD camera	148
HD camera setup	148
HD camera setup (overview)	148
Downloading the [HomeHawk] app	148
Setting up the HD camera	149
HD camera basics	151
HD camera basics (overview)	151
Displaying the options menu	151
Accessing the HD camera from multiple devices	152
HD camera main features	152
HD camera main features (overview)	152
Using the home screen	153
Viewing live HD camera images	153
Taking snapshots	155
Talking to the HD camera	155
Recording HD camera images (manual recording)	156
Viewing the HD camera recording list	156
Playing back HD camera recordings	157
Erasing HD camera recordings	158
HD camera SD cards	158
Confirming HD camera status	159
Confirming HD camera status (overview)	159
Status notifications	159
HD camera LED indicator	160
Smart recording features	161
Smart recording features (overview)	161
Creating smart recording scenarios	161
Turning smart recording scenarios on and off	162
Editing smart recording scenarios	163
Erasing smart recording scenarios	163
HD camera sensor features	163
HD camera sensor features (overview)	163
Viewing HD camera sensor history	163
Temperature sensor	164
Sound sensor	164
Motion detection	165
Image, sound, and recording settings	165
HD camera speaker volume	165
Image brightness	166
Image resolution	166
Frame rate	166
Recording overwrite	167
Talk mode	167
Recording sound	167
Night vision mode	167
Thumbnail image	168
Other image settings	168
HD camera settings	169
General settings	169
Login password	170
HD camera device profiles	171
Network features	171
Updating the HD camera’s firmware	172
Resetting the HD camera’s settings	173
System expansion	174
Registering other mobile devices to the HD camera	174
Adding another HD camera	174
Deregistering your mobile device	174
Troubleshooting	176
General information	176
Messages	178
Initial setup	179
Connecting from your mobile device	179
Notification features	180
Shelf camera features	181
General issues	181
Initial setup by WPS	182
Initial setup by Basic Setup	184
Floor camera features	185
General issues	185
Initial setup by WPS	186
Initial setup by Basic Setup	188
Window camera features	189
General issues	189
Initial setup by WPS	190
Initial setup by Bluetooth	191
Front door camera and outdoor camera features	191
HD camera sensor features	193
Amazon Alexa features	194
Google Home features	194
Warranty	195
Limited Warranty (ONLY FOR U.S.A.)	195