Panasonic WV-ST165 Operating Instructions - Page 235

Symptom, Cause/solution, Reference s, When using Internet Explorer 7.0, Internet, Explorer 8.0

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23 Troubleshooting Symptom Cause/solution No image is displayed. • Is the viewer software installed on the PC? Install the viewer software on a PC. • Is the version of DirectX® 9.0c or later? Check the version of DirectX as follows. 1. Select "Run..." from the start menu of Windows. 2. Enter "dxdiag" in the displayed dialog box and click the [OK] button. If the version of DirectX is older than 9.0c, upgrade it. • Is the cellular phone in use support the 320´240 resolution? Or is the image data size too big to display images on the cellular phone? Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes. No image is displayed. / Older • When [Every time I visit the webpage] is not selected images or logs are displayed. for [Check for newer versions of stored pages:] in the [Temporary Internet Files] section, images sometimes may not be displayed on the "Live" page. In this case, do the following. 1. Select [Internet Options...] from [Tools] on the menu bar of Internet Explorer. The [Internet Options] window will be displayed. 2. When using Internet Explorer 7.0, Internet Explorer 8.0, or Internet Explorer 9.0: Click the [Settings] button in the [Browsing history] section on the [General] tab, and then select [Every time I visit the webpage] for [Check for newer versions of stored pages:] in the [Temporary Internet Files] section on the [Temporary Internet Files and History Settings] window. When using Internet Explorer 6.0: Click the [Settings...] button in the [Temporary Internet Files] section on the [General] tab, and then select [Every visit to the page] for [Check for newer versions of stored pages:] on the [Settings] window. Images are displayed blurry. • Is there dust or dirt on the dome section? Check if there is no dust or dirt on the dome section. • When defocusing is caused by the camera position being moved, carry out the position refresh to correct the focus. Reference pages 4 - Installation Guide Operating Instructions 235

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Symptom
Cause/solution
Reference pages
No image is displayed.
•
Is the viewer software installed on the PC?
Install the viewer software on a PC.
4
•
Is the version of DirectX
®
9.0c or later?
Check the version of DirectX as follows.
1.
Select “Run...” from the start menu of Windows.
2.
Enter “dxdiag” in the displayed dialog box and
click the [OK] button.
If the version of DirectX is older than 9.0c,
upgrade it.
-
•
Is the cellular phone in use support the 320
´
240
resolution? Or is the image data size too big to
display images on the cellular phone?
Refer to the manuals provided with the cellular
phone in use for the restrictions of image data sizes.
-
No image is displayed. / Older
images or logs are displayed.
•
When [Every time I visit the webpage] is not selected
for [Check for newer versions of stored pages:] in the
[Temporary Internet Files] section, images
sometimes may not be displayed on the “Live” page.
In this case, do the following.
1.
Select [Internet Options...] from [Tools] on the
menu bar of Internet Explorer. The [Internet
Options] window will be displayed.
2.
When using Internet Explorer 7.0, Internet
Explorer 8.0, or Internet Explorer 9.0:
Click the [Settings] button in the [Browsing
history] section on the [General] tab, and then
select [Every time I visit the webpage] for [Check
for newer versions of stored pages:] in the
[Temporary Internet Files] section on the
[Temporary Internet Files and History Settings]
window.
When using Internet Explorer 6.0:
Click the [Settings...] button in the [Temporary
Internet Files] section on the [General] tab, and
then select [Every visit to the page] for [Check
for newer versions of stored pages:] on the
[Settings] window.
-
Images are displayed blurry.
•
Is there dust or dirt on the dome section?
Check if there is no dust or dirt on the dome section.
•
When defocusing is caused by the camera position
being moved, carry out the position refresh to correct
the focus.
Installation Guide
Operating Instructions
235
23 Troubleshooting