Panasonic WV-ST165 Operating Instructions - Page 240

23 Troubleshooting Symptom Cannot connect to the wireless router SW174W Wireless communication is unstable SW174W Cause/solution Reference pages • Is the camera in an area with no wireless signal, or 210 is there a concrete wall or other obstructions between the camera and wireless router? Check the [Radio wave status] from [Wireless] - [Status] on the setup menu, and install the camera in an area that is close to the wireless router, has no interfering objects, and can easily receive signals. • Did you register the camera's MAC address to - wireless routers that have MAC address filtering activated? Register the camera's MAC address to the wireless router. You can check the camera's MAC address from the sticker attached to the camera or from the MAC address displayed in [Mac address of the wireless module] from [Wireless] - [Status] on the setup menu. • Is the channel used for wireless communication the - same as another nearby wireless networks? Try changing the wireless communication channel of the wireless router. For information about changing the communications channel, refer to the operating instructions included with your wireless router. • Is a cordless telephone or other devices or objects 210 causing interference? Try moving the cordless telephone or other devices or objects causing interference. Refer to [Radio wave status] from [Wireless] - [Status] on the setup menu, and try moving the camera closer to the wireless router or removing objects causing interference to make it easier for the wireless signal to reach the camera. 240 Operating Instructions