Panasonic WV-ST165 Operating Instructions - Page 236

23 Troubleshooting Symptom Cause/solution When using an optional inner • This is not malfunction. cover, upper side of images (This is caused by the shape of the inner cover are hidden (become black) WV-Q157 or an inner cover provided to an optional when the tilt angle of the bracket.) camera is almost level. In this case, images may also be washed out depending on the photographic subject when "On" is selected for "AGC" on the setup menu. Cannot adjust the focus correctly. • Is there dust or dirt on the dome section? Clean the dome section. • Are photographic subjects hard to focus on with the auto focus function? Adjust the focus manually. The image is not being refreshed. • Depending on the version of your browser, there might be difficulties refreshing the picture, etc. • Depending on the traffic of the network or the concentration of access to the camera, there might be difficulties displaying the camera picture. Request the camera picture using the web browser such as by pressing the [F5] key, etc. No image is displayed (or too • Is the brightness setting set at an appropriate level? dark). Click the [Normal] button of [Brightness]. Images are displayed washed • Is the brightness setting set at an appropriate level? out. Click the [Normal] button of [Brightness]. Flicker appears on the screen. • When flicker occurs frequently, select "Indoor scene" for "Light control mode". The camera does not move onto the preset position exactly. The camera does not automatically move to the previous position when turning on the power of the camera. • When the camera position is moved from the preset position after turning on the power of the camera, execute the position refresh function from the [Default reset] tab of the "Maintenance" page. When "Position refresh" is set for the created schedule, the camera position will be corrected periodically. • Is any part of the camera worn out? When the camera does not move to the exact position frequently, the driving parts may be worn out. Contact the dealer for assistance. • If the camera always moves to a specific position after turning on the power of the camera, register that position as the home position when convenient. The camera will automatically move to the registered position using the self return function when turning on the power of the camera. Reference pages Installation Guide Installation Guide 14 Installation Guide - 12 12 SW396 SW395 SC386 SC385 : 102 SC384 SW175 SW174W SW172 ST165 ST162 : 108 215 220 94 236 Operating Instructions