Pfaff creative icon User Guide - Page 208

Service, The Machine Does Not Feed or Feeds Irregularly

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Is the bobbin thread evenly wound? Is a correct needle used? Check bobbin winding. Insert a proper needle correctly as described, see Changing the Needle, page 34. Use a needle suitable for selected fabric. See Selecting Correct Thread/Needle Combination, page 37. The Machine Does Not Feed or Feeds Irregularly Did you thread the machine properly? Remove the thread completely and rethread the machine, see Threading the Upper Thread, page 35. Has sewing lint collected between the feed teeth? Is the free motion setting on? Remove the needle plate and clean the feed teeth with the brush. Turn off free motion setting in sewing mode. Are the feed teeth set to down? Make sure the feed teeth are not set to down in the settings menu. Is the correct presser foot used? Attach correct presser foot. Thread Loops are Forming on the Underside of the Embroidery Design Has the embroidery built up too much to move freely under the presser foot? Attach the Dynamic Spring Foot 6D. If using the 6A Embroidery/Sensormatic Free Motion Foot, increase the embroidery pivot height in settings menu in small increments until the problem is solved. Maintenance The Embroidery Design is Distorted Is the fabric hooped properly? Is the inner embroidery hoop properly inserted into the outer embroidery hoop? Is the area around the embroidery arm and hoop free? Is the hoop attached properly? The fabric must be tightly hooped. For larger hoops, use hoop clips. Hoop the fabric in such a way that the inner hoop exactly matches the outer hoop. Clear area around the embroidery unit. Make sure the hoop connector is inserted all the way into the hoop attachment on the embroidery arm. The Embroidery Design has Puckered Did you stabilize your fabric sufficiently? Ensure you use the proper stabilizer for your technique or fabric type. The Machine will not Embroider Is the embroidery unit attached? Is the wrong hoop attached? Make sure that the embroidery unit is properly attached into the socket. Slide on the correct hoop. Service Have your sewing machine serviced regularly by your local authorized retailer! If you have followed this troubleshooting information and still have problems, contact your retailer. It may be helpful to bring the fabric, thread and stabilizer you are 208

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Maintenance
Is the bobbin thread evenly wound?
Check bobbin winding.
Is a correct needle used?
Insert a proper needle correctly as described, see
Changing the Needle, page 34.
Use a needle suitable for selected fabric. See Selecting
Correct Thread/Needle Combination, page 37.
The Machine Does Not Feed or Feeds Irregularly
Did you thread the machine properly?
Remove the thread completely and rethread the machine,
see Threading the Upper Thread, page 35.
Has sewing lint collected between the feed teeth?
Remove the needle plate and clean the feed teeth with
the brush.
Is the free motion setting on?
Turn off free motion setting in sewing mode.
Are the feed teeth set to down?
Make sure the feed teeth are not set to down in the
settings menu.
Is the correct presser foot used?
Attach correct presser foot.
Thread Loops are Forming on the Underside of the Embroidery Design
Has the embroidery built up too much to move freely
under the presser foot?
Attach the Dynamic Spring Foot 6D.
If using the 6A Embroidery/Sensormatic Free Motion
Foot, increase the embroidery pivot height in settings
menu in small increments until the problem is solved.
The Embroidery Design is Distorted
Is the fabric hooped properly?
The fabric must be tightly hooped.
For larger hoops, use hoop clips.
Is the inner embroidery hoop properly inserted into the
outer embroidery hoop?
Hoop the fabric in such a way that the inner hoop
exactly matches the outer hoop.
Is the area around the embroidery arm and hoop free?
Clear area around the embroidery unit.
Is the hoop attached properly?
Make sure the hoop connector is inserted all the way
into the hoop attachment on the embroidery arm.
The Embroidery Design has Puckered
Did you stabilize your fabric sufficiently?
Ensure you use the proper stabilizer for your technique
or fabric type.
The Machine will not Embroider
Is the embroidery unit attached?
Make sure that the embroidery unit is properly attached
into the socket.
Is the wrong hoop attached?
Slide on the correct hoop.
Service
Have your sewing machine serviced regularly by your local authorized retailer!
If you have followed this troubleshooting information
and still have problems, contact your retailer. It may be
helpful to bring the fabric, thread and stabilizer you are
208