Ricoh Aficio SP W2470 Hardware Guide - Page 124

Printer Does Not Print

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Troubleshooting Printer Does Not Print Use the following procedures if printing does not start when printing from a computer. Problem Printing does not start. Printing does not start. Cause Solution The power is off. Check the cable is securely plugged into the power outlet and the machine. Turn on the power switch. The printer is set to "Of- Press the {Online} key. fline". Printing does not start. The cause is displayed Check the error message or warning sta- on the display of the con- tus on the display panel and take the re- trol panel. quired action. See p.111 "Error and Status Messages Appears on the Control Panel". Printing does not start. The interface cable is not Connect the interface cable securely. See connected correctly. p.33 "Ethernet Cable Connection", p.36 "USB Cable Connection". Printing does not start. The correct interface cable is not being used. The type of interface cable you should use depends on the computer. Be sure to use the correct one. If the cable is damaged or worn, replace it. Printing does not start. The interface cable was Connect the interface cable before turn- connected after the print- ing on the printer. er was switched on. 8 Printing does not start. If the printer is operating To check signal status for [Host Interface], in an extended wireless [][IEEE 802.11b], and [Wireless LAN Signal]. LAN, failure to print If signal quality is poor, move the ma- might result from a weak chine to a location where radio waves wireless signal. can pass or remove objects that might cause interference. (You can check signal status only when using wireless LAN in the infrastructure mode.) Printing does not start. Printing does not start. If the machine is operating in an extended wireless LAN, SSID settings are incorrect. Check using the machine's display panel that the SSID is correctly set. See p.52 "Setting the SSID". If the machine is operating in an extended wireless LAN, the receiver's MAC address may be preventing communication with the access point. Check access point settings when in the infrastructure mode. Depending on the access point, client access may be limited by MAC address. Also, check there are no problems in transmission between access point and wired clients, and between access point and wireless clients. 114

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Troubleshooting
114
8
Printer Does Not Print
Use the following procedures if printing does not start when printing from a
computer.
Problem
Cause
Solution
Printing does not start.
The power is off.
Check the cable is securely plugged into
the power outlet and the machine. Turn
on the power switch.
Printing does not start.
The printer is set to “Of-
fline”.
Press the
{
Online
}
key.
Printing does not start.
The cause is displayed
on the display of the con-
trol panel.
Check the error message or warning sta-
tus on the display panel and take the re-
quired action. See p.111 “Error and
Status Messages Appears on the Control
Panel”.
Printing does not start.
The interface cable is not
connected correctly.
Connect the interface cable securely. See
p.33 “Ethernet Cable Connection”, p.36
“USB Cable Connection”.
Printing does not start.
The correct interface ca-
ble is not being used.
The type of interface cable you should
use depends on the computer. Be sure to
use the correct one. If the cable is dam-
aged or worn, replace it.
Printing does not start.
The interface cable was
connected after the print-
er was switched on.
Connect the interface cable before turn-
ing on the printer.
Printing does not start.
If the printer is operating
in an extended wireless
LAN, failure to print
might result from a weak
wireless signal.
To check signal status for
[
Host Interface
]
,
[
][
IEEE 802.11b
]
, and
[
Wireless LAN Signal
]
.
If signal quality is poor, move the ma-
chine to a location where radio waves
can pass or remove objects that might
cause interference.
(You can check signal status only when
using wireless LAN in the infrastructure
mode.)
Printing does not start.
If the machine is operat-
ing in an extended wire-
less LAN, SSID settings
are incorrect.
Check using the machine's display pan-
el that the SSID is correctly set. See p.52
“Setting the SSID”.
Printing does not start.
If the machine is operat-
ing in an extended wire-
less LAN, the receiver's
MAC address may be
preventing communica-
tion with the access
point.
Check access point settings when in the
infrastructure mode. Depending on the
access point, client access may be limit-
ed by MAC address. Also, check there
are no problems in transmission be-
tween access point and wired clients,
and between access point and wireless
clients.