Ricoh Pro C900 User Guide - Page 54

Troubleshooting Service Call, Problems Sc Codes, 1 What Are Sc Codes?, 2 Sc Code List - error codes

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2. TROUBLESHOOTING SERVICE CALL PROBLEMS (SC CODES) 2.1 WHAT ARE SC CODES? If an error occurs during operation, the machine displays an SC code ("SCnnn" , where "nnn" is a three-digit number). The machine stops and cannot be used when an SC code is displayed. If an SC code appears: 1. Write down the SC number. 2. Turn off the main power switch. NOTE: The main power switch is the switch on the lower left side of the machine under the hinged plastic cover. 3. Wait a few moments, then turn the machine on again. In most cases, cycling the machine off and on will restore it to full operation. 4. If the SC code reappears, check it against the table (see, 2.2 SC CODE LIST). Check for the SC code in the following table (see 2.2 SC CODE LIST). If the SC code is listed in the table, carry out the recommended procedure. -ORIf the SC CODE is not listed in the following table (see 2.2 SC CODE LIST), call for service. 2.2 SC CODE LIST This table contains a list of selected SC codes. If the SC code that is displayed on the control panel is listed in this table, carry out the recommended procedure. If the SC CODE is not listed in this table, call for service. Important: If the error persists after replacing the unit, call for service. Code Error SC300 Charge corona wire high voltage error: K SC301 Charge corona wire high voltage error: C SC302 Charge corona wire high voltage error: M SC303 Charge corona wire high voltage error: Y SC304 Charge grid high voltage error: K SC305 Charge grid high voltage error: C Procedure Replace the black charge corona unit Replace the cyan charge corona unit. Replace the magenta charge corona unit. Replace the yellow charge corona unit. Replace the black charge corona unit. Replace the cyan charge corona unit. 5

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2.
TROUBLESHOOTING SERVICE CALL
PROBLEMS (SC CODES)
2.1 WHAT ARE SC CODES?
If an error occurs during operation, the machine displays an SC code ("SCnnn" ,
where "nnn" is a three-digit number). The machine stops and cannot be used when
an SC code is displayed.
If an SC code appears:
1. Write down the SC number.
2.
Turn off the main power switch.
NOTE
: The main power switch is the switch on the lower left side of the
machine under the hinged plastic cover.
3.
Wait a few moments, then turn the machine on again.
In most cases, cycling the machine off and on will restore it to full operation.
4.
If the SC code reappears, check it against the table (see, 2.2 SC CODE LIST).
Check for the SC code in the following table (see 2.2 SC CODE LIST). If the
SC code is listed in the table, carry out the recommended procedure.
-OR-
If the SC CODE is not listed in the following table (see 2.2 SC CODE LIST),
call for service.
2.2 SC CODE LIST
This table contains a list of selected SC codes. If the SC code that is displayed on
the control panel is listed in this table, carry out the recommended procedure. If the
SC CODE is not listed in this table, call for service.
Important
: If the error persists after replacing the unit, call for service.
Code
Error
Procedure
SC300
Charge corona wire high voltage error: K
Replace the black charge corona unit
SC301
Charge corona wire high voltage error: C
Replace the cyan charge corona unit.
SC302
Charge corona wire high voltage error: M
Replace the magenta charge corona
unit.
SC303
Charge corona wire high voltage error: Y
Replace the yellow charge corona unit.
SC304
Charge grid high voltage error: K
Replace the black charge corona unit.
SC305
Charge grid high voltage error: C
Replace the cyan charge corona unit.
5