Ricoh Pro C900 User Guide - Page 78

Troubleshooting Paper Delivery, Problems

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4. TROUBLESHOOTING PAPER DELIVERY PROBLEMS Important: For details about the items displayed in [Adjustment] menu, see the Adjustment Item Menu Guide. Problem Sheets cannot be delivered. Cause The ends of the sheets are slightly curled. Sheets are delivered skewed. The tray's paper setting does not match the size of the paper loaded in the tray. Sheets of an undetectable type, such as color or preprinted sheets, are being used. The paper size cannot be detected because sheets no wider than 147 mm (approx. 5.787") are being used. The ends of the sheets are slightly curled. The tray's paper guides are not adjusted correctly. The side-to-side registration is wrong. Paper or a paper fragment is jammed inside the machine. Sheets of an undetectable type, such as color or preprinted sheets, are being used. The paper size cannot be detected because sheets no wider than 147 mm (approx. 5.787") are being used. Solution Remove the sheets from the paper tray, flatten and fan them thoroughly, and then put them back into the paper tray. Change the tray's paper setting so it matches the size of the loaded paper. In [Adjustment] menu, select [Detect Side Regist] and [Detect Skew] to disable side-to-side registration and skew detection, and then adjust the image position in [Side-to-Side Registration]. Do this for each affected tray. To print on narrow sheets (139.7-147 mm [approx. 5.5-5.787 in.]), in [Adjustment] menu, select [Detect Side Regist] and [Detect Skew] to disable side-to-side registration and skew detection, and then adjust the image position in [Side-to-Side Registration]. Do this for each affected tray. Remove the sheets from the paper tray, flatten and fan them thoroughly, and then put them back into the paper tray. Adjust the tray's side paper guides and end paper guide according to the paper size. Remove the jammed paper. In [Adjustment] menu, select [Detect Side Regist] and [Detect Skew] to disable side-to-side registration and skew detection, and then adjust the image position in [Side-to-Side Registration]. Do this for each affected tray. When printing on narrow sheets (139.7147 mm [approx. 5.5-5.787 in.]), in [Adjustment] menu, select [Detect Side Regist] and [Detect Skew] to disable side-to-side registration and skew detection, and then adjust the image position in [Side-to-Side Registration]. Do this for each affected tray. 29

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4.
TROUBLESHOOTING PAPER DELIVERY
PROBLEMS
Important
: For details about the items displayed in [Adjustment] menu, see the
Adjustment Item Menu Guide.
Problem
Cause
Solution
Sheets cannot be
delivered.
The ends of the sheets are
slightly curled.
Remove the sheets from the paper tray,
flatten and fan them thoroughly, and
then put them back into the paper tray.
The tray's paper setting does
not match the size of the paper
loaded in the tray.
Change the tray's paper setting so it
matches the size of the loaded paper.
Sheets of an undetectable type,
such as color or preprinted
sheets, are being used.
In [Adjustment] menu, select [Detect
Side Regist] and [Detect Skew] to
disable side-to-side registration and
skew detection, and then adjust the
image position in [Side-to-Side
Registration]. Do this for each affected
tray.
The paper size cannot be
detected because sheets no
wider than 147 mm (approx.
5.787") are being used.
To print on narrow sheets (139.7-147
mm [approx. 5.5-5.787 in.]), in
[Adjustment] menu, select [Detect Side
Regist] and [Detect Skew] to disable
side-to-side registration and skew
detection, and then adjust the image
position in [Side-to-Side Registration].
Do this for each affected tray.
The ends of the sheets are
slightly curled.
Remove the sheets from the paper tray,
flatten and fan them thoroughly, and
then put them back into the paper tray.
The tray’s paper guides are not
adjusted correctly.
Adjust the tray's side paper guides and
end paper guide according to the paper
size.
Sheets are delivered
skewed.
Paper or a paper fragment is
jammed inside the machine.
Remove the jammed paper.
Sheets of an undetectable type,
such as color or preprinted
sheets, are being used.
In [Adjustment] menu, select [Detect
Side Regist] and [Detect Skew] to
disable side-to-side registration and
skew detection, and then adjust the
image position in [Side-to-Side
Registration]. Do this for each affected
tray.
The side-to-side
registration is wrong.
The paper size cannot be
detected because sheets no
wider than 147 mm (approx.
5.787") are being used.
When printing on narrow sheets (139.7-
147 mm [approx. 5.5-5.787 in.]), in
[Adjustment] menu, select [Detect Side
Regist] and [Detect Skew] to disable
side-to-side registration and skew
detection, and then adjust the image
position in [Side-to-Side Registration].
Do this for each affected tray.
29