Sharp MX-C301W Operation Guide - Page 726

TROUBLESHOOTING Problem Transmission does not take place. The transmitted fax prints out blank at the receiving side. Transmission does not begin at the specified time. Point to check Does the job status screen (completed jobs) or a transaction report indicate that the transmission was not successful? Did you place a long size original on the document glass when it is scanned? Did you place an original that is folded? Are the sub-address and passcode correct? (When using F-code communication) Have functions been disabled by the administrator? Is the original placed face up or face down correctly? If the receiving machine is using thermal paper, was the thermal paper loaded with the wrong side out? Is the machine's clock set to the correct time? Is a transmission in progress? Solution Perform the transmission again. If the transmission is still not successful after recalling is performed as set in "Recall in Case of Line Busy" or "Recall in Case of Communication Error", the transmission failure will be indicated in the job status screen and the transaction report. ➞ System Settings (Administrator) > "Image Send Settings" > "Fax Settings" > "Fax Send Settings" > "Recall in Case of Line Busy" ➞ System Settings (Administrator) > "Image Send Settings" > "Fax Settings" > "Fax Send Settings" > "Recall in Case of Communication Error" Place originals in the document feeder tray of the automatic document feeder. A long size original cannot be scanned from the document glass. Following the instructions in the display, unfold the original, place it in the automatic document feeder again, and rescan. Check with the operator of the other machine to make sure that the sub-address and passcode are correct. Check with your administrator. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Place the original correctly and send the fax again. When using the document glass, the original must be placed face down. When using the automatic document feeder, the original must be placed face up. Check with the operator of the other machine. Set the clock to the correct time. ➞ System Settings > "Default Settings" > "Clock" > "Clock Adjust" If another transmission is in progress when the specified time arrives, the timer operation will begin after that transmission is finished. 8-21 Contents