Sharp MX-C301W Operation Guide - Page 727

TROUBLESHOOTING PROBLEMS RELATED TO RECEPTION Problem Printing does not take place after reception. Manual reception / polling reception are not possible. The received image is faint. The machine does not begin fax reception. Point to check Does a message appear in the display instructing you to add toner or paper? (Printing is not possible when this screen appears.) Does a password entry screen appear? Has cut-off printing been disabled in the system settings (administrator)? Is forwarding (Inbound Routing function) selected in the Web page for a received fax? Is little free memory remaining? Is the original that was faxed also faint? Has the reception mode been set to "Manual Reception" in the system settings? Is little free memory remaining? Solution Restore printing capability as instructed by the message. Enter the correct password with the numeric keys. "Hold Setting for Received Data Print" is enabled. If you do not know the password, check with your administrator. Load the same size of paper as the received fax. If "Print Actual Size Cut off Disabled" is enabled in "Print Style Setting" in the system settings (administrator) and a fax is received that is larger than any paper that is loaded, the fax will be received to memory without being printed. (However, when a fax longer than 8-1/2" x 14" size is received, it will be printed using multiple sheets of paper.) If you need to print a received fax, ask your administrator. When the Inbound Routing function is enabled in the Web pages, received faxes are automatically forwarded to a specified address. If "Print at Error" is selected when Inbound Routing is enabled, received faxes will only be printed when an error occurs. Free memory by printing faxes received by confidential reception and other received data that is protected by a password, and by deleting data stored in memory boxes. Ask the other party to send the fax again using a suitable (darker) exposure setting. Set the reception mode to "Auto Reception". When the reception mode is set to "Manual Reception", the machine will not receive faxes automatically. ➞ System Settings > "Fax Data Receive/Forward" > "Fax Settings" > "Receive Setting" Increase the amount of free memory. The amount of free memory can be increased by printing faxes received by confidential reception and other password-protected received data, and by deleting data stored in memory boxes. 8-22 Contents