Sony Ericsson Z520a User Guide - Page 79

Troubleshooting The phone turns itself off Possible cause: The battery connection is bad. Solution: Make sure the battery is inserted correctly, % 8 To insert SIM card and battery. I cannot use SMS/text messages on my phone Possible cause: Settings are missing or incorrect. Solution: Contact your network operator to find out the correct SMS service center setting, % 37 Text messaging (SMS). I cannot use MMS/picture messages on my phone Possible cause: Your subscription does not include data capability. Solution: Please contact your network operator. Possible cause: Settings are missing or incorrect. Solution: Go to www.SonyEricsson.com/support, choose your phone model, then choose "Phone setup - MMS" and follow the instructions. % 59 Settings. I cannot use the Internet/WAP Possible cause: Your subscription does not include data capability. Solution: Please contact your network operator. Possible cause: Internet settings are missing or incorrect. Solution: Go to www.SonyEricsson.com/support, choose your phone model, then choose "Phone setup - WAP" and follow the instructions. % 59 Settings. The phone cannot be detected by other users via Bluetooth Possible cause: You have not turned Bluetooth on. Solution: Make sure that Bluetooth is turned on and that your phone is visible to other users. % 65 To hide or show your phone when using Bluetooth. Master reset The changes that you have made to settings and the content that you have added or edited, will be deleted. • If you select Reset Settings, the changes that you have made to settings will be deleted. • If you select Reset All, in addition to your changes to settings, all contacts, messages, personal data, and content that you have downloaded, received or edited will also be deleted. To reset the phone 1 } Settings } the General tab } Master Reset. 2 } Reset Settings or } Reset All. 78 This is the Internet version of the user's guide. © Print only for private use.