Sony HT-G700 Operating Instructions - Page 40

Sound, An image is not displayed on

Page 40 highlights

channel that you want using the TV remote control.  When there is no picture while the HDMI input is selected, press the playback button of the connected device.  Disconnect the HDMI cable, then connect it again. Make sure that the cable is firmly inserted.  When there is no picture from the connected device or the picture from the connected device is not output correctly, set [HDMI] - [FORMAT] to [STANDARD] (page 36). Some pictures of an old type device may not displayed correctly while [HDMI] [FORMAT] is set to [ENHANCED].  If no picture appears while connecting the device with the HDMI cable, make sure that the device is connected to the HDMI IN jack and the TV is connected to the HDMI OUT (TV eARC/ARC) jack.  The system is connected to an input device that is not HDCP (Highbandwidth Digital Content Protection) compliant. In this case, check the specifications of the connected device. 3D content from the HDMI IN jack does not appear on the TV screen.  Depending on the TV or video device, 3D content may not appear. Check the supported HDMI video format (page 49). 4K video content from the HDMI IN jack does not appear on the TV screen.  Depending on the TV or the video device, 4K video content may not appear. Check the video capability and settings of your TV and video device.  The picture may not be displayed properly if [HDMI] - [FORMAT] is set to [ENHANCED]. In this case, set it to [STANDARD] (page 36).  Use a Premium High Speed HDMI Cable with Ethernet that supports 18 Gbps or High Speed HDMI Cable with Ethernet (page 49).  If the system is connected to the HDMI jack that is not compatible with HDCP2.2 or HDCP2.3, [ERROR: TV DOES NOT SUPPORT HDCP2.2 OR 2.3] appears in the front panel display. Connect to the HDMI jack compatible with HDCP2.2 or HDCP2.3 of the 4K TV or 4K device. An image is not displayed on the entire TV screen.  The aspect ratio on the media is fixed. Picture and sound of the device that is connected to the system are not output from the TV when the system is not turned on.  Set [HDMI] - [STANDBY THROUGH] to [AUTO] or [ON] (page 36).  Turn on the system, and then switch the input for the device playing. HDR contents cannot show as highdynamic range.  Check the settings of the TV and connected device. For details, refer to the operating instructions of your TV and the connected device.  Some devices may convert HDR contents to SDR if the bandwidth is not enough. In that case, be sure that [HDMI] - [FORMAT] is set to [ENHANCED] (page 36) if the TV and the connected device support a bandwidth of up to 18 Gbps. When [ENHANCED] is set, be sure to use a Premium High Speed HDMI Cable with Ethernet that supports 18 Gbps (page 49). Sound The system cannot connect to a TV with the BLUETOOTH function.  When you connect the system and TV with the HDMI cable (supplied), the BLUETOOTH connection is canceled. Disconnect the HDMI cable, then perform the connecting operation from the start (page 17). 40US

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40
US
channel that you want using the TV
remote control.
When there is no picture while the
HDMI input is selected, press the
playback button of the connected
device.
Disconnect the HDMI cable, then
connect it again. Make sure that the
cable is firmly inserted.
When there is no picture from the
connected device or the picture from
the connected device is not output
correctly, set [HDMI] - [FORMAT] to
[STANDARD] (page 36). Some
pictures of an old type device may not
displayed correctly while [HDMI] -
[FORMAT] is set to [ENHANCED].
If no picture appears while
connecting the device with the HDMI
cable, make sure that the device is
connected to the HDMI IN jack and
the TV is connected to the HDMI OUT
(TV eARC/ARC) jack.
The system is connected to an input
device that is not HDCP (High-
bandwidth Digital Content
Protection) compliant. In this case,
check the specifications of the
connected device.
3D content from the HDMI IN jack
does not appear on the TV screen.
Depending on the TV or video device,
3D content may not appear. Check
the supported HDMI video format
(page 49).
4K video content from the HDMI IN
jack does not appear on the TV
screen.
Depending on the TV or the video
device, 4K video content may not
appear. Check the video capability
and settings of your TV and video
device.
The picture may not be displayed
properly if [HDMI] - [FORMAT] is set to
[ENHANCED]. In this case, set it to
[STANDARD] (page 36).
Use a Premium High Speed HDMI
Cable with Ethernet that supports 18
Gbps or High Speed HDMI Cable with
Ethernet (page 49).
If the system is connected to the
HDMI jack that is not compatible with
HDCP2.2 or HDCP2.3, [ERROR: TV
DOES NOT SUPPORT HDCP2.2 OR 2.3]
appears in the front panel display.
Connect to the HDMI jack compatible
with HDCP2.2 or HDCP2.3 of the 4K TV
or 4K device.
An image is not displayed on the
entire TV screen.
The aspect ratio on the media is fixed.
Picture and sound of the device that
is connected to the system are not
output from the TV when the
system is not turned on.
Set [HDMI] - [STANDBY THROUGH] to
[AUTO] or [ON] (page 36).
Turn on the system, and then switch
the input for the device playing.
HDR contents cannot show as high-
dynamic range.
Check the settings of the TV and
connected device. For details, refer to
the operating instructions of your TV
and the connected device.
Some devices may convert HDR
contents to SDR if the bandwidth is
not enough. In that case, be sure that
[HDMI] - [FORMAT] is set to
[ENHANCED] (page 36) if the TV and
the connected device support a
bandwidth of up to 18 Gbps. When
[ENHANCED] is set, be sure to use a
Premium High Speed HDMI Cable
with Ethernet that supports 18 Gbps
(page 49).
The system cannot connect to a TV
with the BLUETOOTH function.
When you connect the system and TV
with the HDMI cable (supplied), the
BLUETOOTH connection is canceled.
Disconnect the HDMI cable, then
perform the connecting operation
from the start (page 17).
Sound