Sony STR-DN1030 Operating Instructions (Large File - 11.51 MB) - Page 114
Troubleshooting, Power, Image
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• This receiver supports security functions that comply with the Bluetooth specification to ensure secure connection during communication using Bluetooth technology. However, this security may be insufficient depending on the setting contents and other factors, so always be careful when performing communication using Bluetooth technology. • Sony cannot be held liable in any way for damages or other loss resulting from information leaks during communication using Bluetooth technology. • Bluetooth communication is not necessarily guaranteed with all Bluetooth devices that have the same profile as this receiver. • Bluetooth devices connected with this receiver must comply with the Bluetooth specification prescribed by the Bluetooth SIG, Inc., and must be certified to comply. However, even when a device complies with the Bluetooth specification, there may be cases where the characteristics or specifications of the Bluetooth device make it impossible to connect, or may result in different control methods, display or operation. • Noise may occur or the audio may cut off depending on the Bluetooth device connected with this receiver, the communications environment, or surrounding conditions. If you have any questions or problems concerning your receiver, please consult your nearest Sony dealer. 114US Troubleshooting If you experience any of the following difficulties while using the receiver, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Note that if service personnel changes some parts during repair, these parts may be retained. Power The receiver is turned off automatically. • "Auto Standby" is set to "ON" (page 102). • The Sleep Timer function is working (page 16). • "PROTECTOR" is working (page 125). The ON/STANDBY indicator flashes in quick succession. • The software update has error. Unplug the power cord, and then plug in the power cord again. The receiver will try to update the software. If the indicator continues to flash in quick succession, contact your nearest Sony dealer. Image No image appears on the TV. • Select the appropriate input using the input buttons. • Set your TV to the appropriate input mode. • Move your audio equipment away from the TV. • Assign the component video input correctly. • The input signal should be same as the input function when you are up-converting an input signal with this receiver (page 20). • Make sure that cables are correctly and securely connected to equipment.